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The Lombardy

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111 E 56th St Between Park and Lexington Avenue, New York City, NY 10022-2600
Lowest prices for your stay
US$280
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Free cancellation until 19/08/22
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Traveller (229)
360
Panoramas (18)
Room & Suite (379)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#183 of 518 hotels in New York City
Location
Cleanliness
Service
Value
Travellers' Choice
The Lombardy Hotel is the ultimate sanctuary in the bustling NYC. A short walk from New York City's leading law firms and corporate offices and moments from Central Park and Midtown East shopping. The Lombardy boasts the perfect location for business and leisure travelers and family travel with larger accommodations, most with kitchenettes or kitchens. Featuring 160 individually decorated guest rooms & suites, the Lombardy offers guests a rich experience of luxury away from home and with a warm and welcoming staff. Complimentary amenities include WIFI, fitness room, daily maid service, luxury bath amenities and bottled water. Nico Salon offers an array of men & women services on property. Ditch the standard hotel stay for a residential-style retreat to one of Manhattan's finest gems - The Lombardy.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Happy hour
Wine / champagne
Car hire
Taxi service
Conference facilities
Meeting rooms
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Makeup services
Manicure
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Newspaper
Doorperson
Umbrella
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Safe
Seating area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Refrigerator
Stovetop
Electric kettle
Kitchenware
Flatscreen TV
On-demand films
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, Spanish

Location

Full view
100Great for walkers
Grade: 100 out of 100
419Restaurantswithin 0.5 km
100Attractionswithin 0.5 km
773Reviews35Q+A100Room tips
Traveller rating
  • 398
  • 250
  • 64
  • 31
  • 30
Time of year
Traveller type
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Popular mentions
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Most Recent
Talitop wrote a review Yesterday
Amsterdam, The Netherlands126 contributions78 helpful votes
The rooms are bigger then most NYC apartments and the suites and studios have a little kitchen. For us, very happy returning customers, it's our NYC home far away from home. Great place to stay with a great and extremely friendly staff, all of them
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Review collected in partnership with this hotel
Date of stay: June 2022
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Bonnie F wrote a review Yesterday
6 contributions
When I'm planning a trip I spend hours looking at hotels. For me the hotel can make or break the vacation, it's not just a place to sleep. I was in NYC for 5 days with friends and The Lombardy did not disappoint. Great location, walking distance to several attractions. We book a room with a terrace, it wasn't much of a view but having the outdoor space was a plus! The one bedroom suite was the same cost as some hotels basic rooms with 2 queen beds. The Lombardy is the go to place for my friends and myself now. Some things are a little wore/outdated but we found everything to be very clean and all the staff were delightful and tremendously helpful. The history alone of The Lombardy is interesting as well.
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Date of stay: June 2022
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LaBelleVie wrote a review Jun 2022
Jensen Beach, Florida62 contributions35 helpful votes
We booked a 1 bedroom suite with 2 queen beds. When we arrived we were greeted by a really nice bellman that helped us and our luggage into the hotel. We arrived super early so we weren’t expecting our room to be ready. The gentleman at the front desk went out of his way to find us a room that was available. He was so kind and very welcoming. This is the opposite to an experience we had at a nearby hotel a few days before. The lobby is beautiful and the hallways are wide I feel like a lot of hotels in NYC have narrow hallways but this place does not. Our room was great. Very clean and spacious especially for NY standards. I know the rooms are all different but we were very happy with our room. The doorman are all fantastic as well as the front desk staff. I wish we could have stayed longer but we were only staying for one night. The hotel is away from all the craziness and noise of midtown but if you want it, it’s a short walk. I visit NYC quite often and will definitely stay here in the future. The location is great and everyone we came in contact with was wonderful. I highly recommend.
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Date of stay: June 2022Trip type: Travelled with family
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bnigel326115 wrote a review Jun 2022
Mansfield, United Kingdom1 contribution
Great hotel to base yourself at in Midtown NY, close to Fifth Ave and Madison Ave for shopping, Bloomingdale’s close by too. Within walking distance of Central Park. Unfortunately the dining facilities were not available. Check your room before committing as they vary greatly across the hotel.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 1 week ago
Dear bnigel326115, Thank you very much for your valuable feedback, as we really appreciate you took some time to share your opinion. We have noted your comments and will inform the team to improve our service in the future. Thank you for letting us know and we look forward to welcome you back again. Best regards,
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NancyGail wrote a review Jun 2022
Wilmette, Illinois181 contributions133 helpful votes
I was shocked at the size of the room. It’s huge. Nice bathroom and a galley kitchen. Huge cedar closet. Room decor is charming. Lobby is beautiful. It’s an old hotel still in her prime. Booked two months prior to our stay. Price was amazing. Great location if you want to be on the east side. A few touch ups in the room would make the hotel even better. The bathroom door needs painting and some of the wood could have touched up. I would 100% recommend staying at this gem of a hotel.
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Date of stay: June 2022Trip type: Travelled as a couple
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 1 week ago
Dear NancyGail, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,
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suntamer wrote a review Jun 2022
Nantucket, Massachusetts24 contributions29 helpful votes
Superb NYC location, great staff, and beautiful large suite. We stayed in 1604, which was a corner suite with great light and comfortable decor. Gathering for a memorial service, unfortunately. But the large suite was great since there were many family and friends coming together. It felt like home.
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Review collected in partnership with this hotel
Date of stay: June 2022
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1 Helpful vote
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 4 weeks ago
Dear Suntamer, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,
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Chris D wrote a review Jun 2022
1 contribution1 helpful vote
Don't trust that the rooms are as pictured online. Mine wasn't! The response from the hotel. "Oh yeah, you got a bad room. Some of the others are nice." Seems like some rooms may have been remodeled and similar to the pictures but mine was a worn-out trip down a memory lane of forgotten furniture from the 1960's. What was there was stained and damaged. The amenities are lacking. No water glasses, a coffee maker without coffee or filters, no wash clothes, etc.
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Review collected in partnership with this hotel
Date of stay: June 2022
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Location
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Trip type: Travelled on business
1 Helpful vote
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 4 weeks ago
Dear Chris, We appreciate your feedback and are sorry that you were disappointed with your room accommodations. As we are a unique property all of our rooms are different in design, decor, and furnishing. While we understand that our guests have different tastes when it comes to room decor, furniture, and design. We assign the rooms based on requests and availability. We usually move guests to another room to their liking to ensure they are comfortable and pleased. I assure you the response you note in your comment is not in alignment with our team. We apologize for the inconvenience caused to you and hope you give us another opportunity to change your negative perception. We hope to welcome you back.
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marz917 wrote a review May 2022
1 contribution
we had excellent stay, loved the staff and the housekeeping staff definitely great find when traveling with kids- we were able to walk to much of the city we wanted from location, the size of the 2 rooms we had was excellent, clean linen and overall clean decor- since air bib has been difficult in Nyc when coming home with large family, this is great find!
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Review collected in partnership with this hotel
Date of stay: May 2022
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Location
Cleanliness
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Sleep Quality
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 4 weeks ago
Dear marz917, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,
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grainneoh1 wrote a review May 2022
1 contribution
We are a group of 5 friends and we stayed in the 2 bed suite for 4 nights. it was fantastic, very clean and spacious. The hotel is in a great location for sightseeing in NY. We all loved it and will be back again!
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Review collected in partnership with this hotel
Date of stay: May 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 4 weeks ago
Dear grainneoh1, Many sincere thanks for your kind review and recommendation. I am very happy to hear that our services made such a positive impression and that you had a memorable experience. We take pride in taking care of our guests and are very pleased that your expectations were highly met. Thank you once again for choosing to stay with us and we look forward to welcoming you back very soon. Kind regards,
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Clash46 wrote a review May 2022
Ashford, United Kingdom83 contributions79 helpful votes
+1
This was the final leg of our road trip in the USA from New Orleans upwards ending in New York before flying home. Out of all the hotels and inns we stayed in this was the worst. I was so disappointed. I had been looking forward to this and with NYC being our last hurrah before our trip home and it was such a disappointment. When we arrived there was no welcome from the front desk. As we were checking in the phone rang and the receptionist (Daniel) continued to take the phone whilst at the same time mouthing instructions to me on how to fill in the form - rude - don't take a phone call when you are already dealing with a guest. We were sent first of all to our first room which had a rollaway bed in there for some bizarre reason. The room was dirty - the view looked onto the roof of other properties literally full of garbage bags and various parts of construction too. The bathroom also wasn't particularly clean. We were then shown a second room on the 20th floor - the bed area was tiny crammed into a small area with a lounge. The skirting boards were falling off the wall, there were loose plug sockets. We were then offered a third room. By this time we were hot, tired, fed up and disappointed. Now at least on the 14th floor. Disappointing but an improvement. The a/c was ancient - we had to operate it by opening up a flap at the side, stick our hands down it to rotate a dial to turn up/down etc. It was filthy and boy did it rattle. The whole room was tired and in need of extensive refurbishment. The grouting around the tub needed redoing, it was mouldy (I hate grouting like that). There was a crack on the toilet cistern lid. The on-site restaurant is not in operation, neither are the salons etc - not sure therefore why they charge a resort fee - this is no resort!!! That will just be to cover the WiFi which is ridiculous. The bellman was actually very helpful and patient as we kept looking at different rooms. The day before we left we asked if we could have a late check out (as requested at the time of booking although appreciate that's a "request") as our flight was not until the evening just so that we could shower and change. Daniel (again unfortunately) was less than accommodating and said that they couldn't as our room was already booked for the next guest and the hotel was almost full. (Therefore not full.) I said we didn't need that room, just any room for shower/change. Oh well we would need to be charged a full day's rate - why? We're not staying a full day. Then he said we can keep the existing room for half a day's rate (so now it's not booked for the next guest presumably?) which we reluctantly agreed to. The following day (Daniel again), we went to check out. Again, no charm, no niceties, no "thank you for staying" etc. We explained that we wanted to pay our charge in cash as we needed to get rid of our dollars. This seemed to be a big issue and much grumbling from Daniel all to do with when the cashier would be in blah blah blah. I said why was this so difficult, we're paying in cash (and we're not talking thousands of dollars here!!) and just don't charge our credit card. Eventually he agreed (big deal) and signed the charge form to show that we had paid. Surprise, surprise when I checked my credit card statement they had charged me for the room rate again. I contacted them and admittedly they apologised but then I am out of pocket for the typical business days for the refund to be processed and again am out of pocket due to the fluctuations in the exchange rate between the charge and the credit. As I said out of all the hotels we stayed at in our long road trip, this was the worst and being the last hotel, left a bitter taste in the mouth. Yes the location is great but that doesn't outweigh the numerous bad points particularly when NYC offers so many other hotels. And people bang on about how there is a kettle, toaster, microwave, fridge etc. - why? Why is this so important? A kettle/fridge maybe but who is cooking a meal/eating toast in a hotel bedroom in NYC!!!??? Honestly, do yourself a favour, don't stay here. If you've booked and you can cancel without additional fees then honestly cancel it, then change to another hotel or at least make sure you have the time and patience to make sure the room you are given is decent.
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Date of stay: May 2022
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Response from Abeer Soliman , Guest Services / Front Office at The Lombardy
Responded 4 weeks ago
Dear Clash46, I thank you for your feedback and am truly sorry to hear about the inconvenience caused during your stay. Please allow me to express my sincerest apologies for the challenge you have encountered and reassure you this does not reflect our normal standards of service. We are always working to improve ourselves and our property for our guests. We will note your points and ensure they are corrected. We hope these incidents don't deter you from giving us another try. We hope to welcome you back for a future visit.
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PRICE RANGE
US$296 - US$464 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the lombardy hotel new york city, lombardy new york city, lombardy hotel new york city
LOCATION
United StatesNew YorkNew York CityMidtown East / Manhattan
NUMBER OF ROOMS
155
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Frequently Asked Questions about The Lombardy
Which popular attractions are close to The Lombardy?
Nearby attractions include Tiffany & Co. (0.4 km), FAO Schwarz (0.4 km), and Dylan's Candy Bar (0.4 km).
What are some of the property amenities at The Lombardy?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at The Lombardy?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Lombardy?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Lombardy?
Yes, a parking garage, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to The Lombardy?
Conveniently located restaurants include Club A Steakhouse, Obao Noodles & Bbq, and Little Collins.
Are there opportunities to exercise at The Lombardy?
Yes, guests have access to a fitness centre during their stay.
Does The Lombardy have airport transportation?
Yes, The Lombardy offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Lombardy?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Lombardy?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Lombardy offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.