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Lowell Hotel

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239 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Newnan, Georgia
2 reviews
Reviewed 10 October 2016

If you are looking for a luxurious weekend and like to be pampered this is the place for you! Beautiful accommodations and an attentive staff. Highly recommend! Will even be better when their new restaurant opens.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank New2002
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear New 2002, Thank you for sharing your kind compliments on Tripadvisor. We are also very excited as we near the completion of the restaurant and look forward to having you back with us when Majorelle is open. We will then have a new Bar, Restaurant, and Club Room to offer our guests to complete the experience here at 28... More 

1 review
Reviewed 9 October 2016 via mobile

From the floral scented lobby, to the generously sized rooms, to the gracious staff, the Lowell is perfection. Every detail is anticipated -- umbrellas in the closet, fruit and cupcakes on the table, and a lovely glass of champagne that was delivered a few minutes after we arrived. The shower had excellent water pressure, the bathroom was laid out in... More 

Helpful?
Thank Ann C
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Ann C, Thank you very much for your wonderful description of The Lowell and for mentioning so many things that you enjoyed. Starting your stay with a welcome beverage of your choice is something we are very fond of and has become a signature service. It is one of the touches we so much enjoy offering to our guests.... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 September 2016

My daughter and I stayed at the Lowell Hotel and found it to be everything we wanted in a hotel. It is just gorgeous with fresh and modern touches set in old world charm. Our room was pristine and the beds were very comfortable. The service was excellent and the food was fantastic. The bathroom was really stunning with white... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
1 Thank Suzette G
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Suzette G, I am delighted to read your kind review on Tripadvisor. Thank you for recognizing the combination of modern décor, mixed with the traditional touches, both of which we value very much. Besides wanting all of our guests to feel as though you were visiting someone’s apartment as opposed to an impersonal hotel, we also very much respect... More 

London
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 28 September 2016

This hotel was recommended by my travel agent when my usual NY hotel was fully booked. I had not previously heard of it, but I was super impressed and loved my stay there. It's a completely different experience to other large NY hotels. It's more intimate and you instantly are made to feel at home - staff all seemed to... More 

Helpful?
Thank rk2289
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear rk2289, It is such a pleasure to learn how much you enjoyed your first stay with us! Many of our guests share with you the appreciation of the unique aspects of The Lowell – which stands out when compared to other properties in New York. Its intimate character is something that my team and I are very proud of... More 

Canton, Ohio
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 25 September 2016

My stay at The Lowell was unexpected and what a lovely surprise! The service here is unmatched...they helped me move into a beautiful suite. It was intimate and charming giving you the feeling of having your own private apartment. Room service was prompt and delicious. The bathroom was large and luxurious with a soaking tub with built in television. The... More 

Helpful?
1 Thank greersy
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Greersy, As written in response to your previous review, we thank you for sharing the impressions of your recent stay on Tripadvisor. We strive to make each room and suite feel like a true New York apartment, giving it that extra residential feel. I am very happy to hear you liked our bathrooms too. We fully realize that the... More 

Canton, Ohio
Level Contributor
78 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 24 September 2016

My recent stay at The Lowell was not planned, so it was a lovely surprise to be met by such an attentive staff. They helped me move into a beautiful well appointed suite. Room service is prompt and delicious. The bathroom was very large white/gray marble with a fabulous soaking tub and built in television. Great vanity and shower. There... More 

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank greersy
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Greersy, Thank you for sharing the impressions of your recent stay on Tripadvisor. We strive to make each room and suite feel like a true New York apartment, giving it that extra residential feel. I am very happy to hear you liked our bathrooms too. We fully realize that the construction has caused some inconveniences to our guests recently,... More 

Paia, Maui, United States
1 review
Reviewed 16 September 2016

Most excellent standards, service and amenities. Beautiful environment and extraordinary staff. Location is divine. Rooms are like a lovely guest room that has everything you would want or need. Never miss a chance to nest at The Lowell.

Review collected in partnership with The Leading Hotels of the World

Helpful?
Thank Deanna F
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Deanna F, Thank you for your kind words! We strive to make the Lowell feel more like a “home away from home” than an impersonal hotel for our guests. And please rest assured that while we endeavor to provide most necessities, if there is anything that you are missing, the team here at The Lowell will not rest until... More 

Miami, Florida
Level Contributor
55 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 September 2016 via mobile

Beautiful hotel in quiet residential area. Walk to high end shops and Central Park. At this price point you expect 5 star service and receive it. We had a "regular" room with a comfy king bed and a nice size marble bathroom. Size is average for nyc around 400 sf. Frette linens and high end toiletries and towels. Issue is... More 

Helpful?
Thank Jemmy911
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Jemmy911, Thank you for sharing your thoughts about your recent visit on Tripadvisor. I am delighted that you enjoyed the various aspects of our service and amenities. However, I apologize for the inconvenience of the construction going on at the hotel when you were here. We are in the final stretch of the redesign of our public spaces and... More 

Bronx, New York
1 review
Reviewed 8 September 2016 via mobile

I had the pleasure of staying at the Lowell hotel in the month of September 2016. I must say I was absolute blown away with the attention to detail at this hotel. You truly feel cared from the moment of your arrival, it's as if they have been waiting for your arrival all day. Everything feels so personalized. I found... More 

Helpful?
Thank vjessica18
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear vjessica18, I am delighted to read that you appreciated the detailed and personalized service we strive to provide. It is wonderful to hear that you enjoyed your Junior Suite. Looking forward to welcoming you back hopefully very soon! Best regards, Heiko Kuenstle General Manager More 

Beverly Hills, California
Level Contributor
93 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 September 2016 via mobile

This elegant upper east side hotel was close to all the luxury brands -2 min walk to world class fashion. Their were small cafes and restaurants all along Madison Ave. The perfect location and the weather was cooperative as well this time of year at a steady 71-73 degrees. The front desk and the manager were very kind and friendly.... More 

Helpful?
Thank Tripp333
Heiko K, General Manager at Lowell Hotel, responded to this review

Dear Tripp333, Thank you very much for the lovely review of your stay at The Lowell. I am delighted to know that our location as well as various aspects of the room and services and amenities here were pleasing to you. I have addressed the issue of the restaurants which were suggested to you with my concierge team. Restaurants and... More 

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Located on a quiet, tree-lined street off Madison Avenue, The Lowell is in the heart of New York's most exclusive and fashionable Upper East Side. With only 47 individually decorated suites and 27 deluxe rooms, the hotel lavishes its guests with truly personalized service and great attention to detail. Among the many thoughtful touches are complimentary beverages upon arrival, Voss water at turndown and a selection of DDC28 amenities. Most suites have wood-burning fireplace, some have a terrace, and almost all have a fully equipped kitchen.The Pembroke Rooms serves afternoon tea and Sunday brunch. Along this Upper East Side location is a delight for our guests,with elegant boutiques, Fine bistros and restaurants, Central Park and Museum Mile's richness for the eye and spirit. ... more   less 

Additional Information about Lowell Hotel

Address: 28 East 63rd Street, Between Madison and Park Avenues, New York City, NY 10065
Region: United States > New York > New York City > Upper East Side , Manhattan
Price Range: RM2,578 - RM9,376 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Lowell Hotel 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Lowell Hotel New York City
Lowell New York City
Hotel Style:
#55 Business Hotel in New York City
#99 Romantic Hotel in New York City
#173 Luxury Hotel in New York City
#229 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Lowell Hotel staff and other travellers.
4 questions
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Little Rock
over a year ago
New York City, New York
over a year ago

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Questions? Get answers from Lowell Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Street side is best.”
 of 5 bubbles JPB27, 27 Nov 2016 | Read review
“Get a suite if you can afford it - and the garden terrace suite is lovely!”
 of 5 bubbles GreatExpectationsUK, 1 Aug 2016 | Read review
“Junior suite is perfect...views not so great.”
 of 5 bubbles flogorp, 4 May 2016 | Read review
“High room.”
 of 5 bubbles CarolineZ598, 26 Apr 2016 | Read review
“Ask for a room with a working fireplace”
 of 5 bubbles billmF4662PA, 8 Mar 2016 | Read review
5 of 5
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