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The Mansfield

Booking.comUS$197*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$242*
US$197*
US$242*
US$197*
US$242*
US$197*
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The Mansfield
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1,777 Reviews from our TripAdvisor Community

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Showing 1,486: English reviews
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Paris France
Reviewed 1 week ago via mobile

I spent 3 nights at the Mansfield for business. The only good thing about the hotel is the location. The rest is quite appalling. My room was dark even in the middle of the day as I looked out directly to a wall. The AC makes an unbelievable sound. I could only sleep with earplugs. The staff at reception is...

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Helpful?
Thank jbeebee
Management response:

Although we’re delighted to hear that you enjoyed our central location in the heart of the city, it’s disappointing to hear that you weren’t completely satisfied with your stay. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of...

Reviewed 1 week ago

I had a very negative experience. Room service provided me with a filthy iron that instantly destroyed an expensive shirt. At first I just asked for dry cleaning and was told no by a remarkably unfriendly person at the front desk. I then indicated repeatedly that I wanted the shirt replaced and was finally told that they'd refund my bill...

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Helpful?
Thank Jason H
Management response:

We're disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. We regret that our team didn't go above and beyond to accommodate your needs. We hold ourselves to a higher standard. We do hope you give us another opportunity to share...

Nottingham
Reviewed 1 week ago via mobile

We booked The Mansfield hotel a year in advance, and found it cheaper booking with Booking.com. We had the standard room for 4 nights. And I was concerned reading reviews that they were dark and small. On arrival our room was ready, and our suitcases were taken to the room for us. The room is petite, but how much room...

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Helpful?
Thank Bram23
Management response:

Thank you for your very nice review with our hotel, amenities and employees. We are delighted that you enjoyed your stay with us. We look forward to having The Mansfield as your preferred hotel every time you visit New York.

Burton-on-trent
Reviewed 1 week ago

What a great location, Just a block from Times Square and The Rokefeller Centre just around the corner the opposite way and a short walk to the tube system if you need it. The Mansfield is quite a small hotel but clean and tidy. It was my first stay in New York and couldn't have asked for more from a...

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Helpful?
Thank deanh939
Management response:

Thank you for your review. We will be serving alcohol again soon! We are delighted that you enjoyed your stay with us. We look forward to having The Mansfield as your preferred hotel every time you visit New York.

Greece
Reviewed 2 weeks ago via mobile

Although one can argue that this is definetely not a business hotel I might choose it again due to location. After all this is New York. And hotels are so expensive. Small rooms with tiny bathroom, but double bed. No free wifi in the room. Great Manhattan location. Nice library room for a coffee. There is free wifi there but...

Review collected in partnership with Deutsche Telekom
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Helpful?
Thank myrtia
Management response:

Thank you for taking the time to review The Mansfield. We do have many iron/boards available upon request. Housekeeping is always available to bring one to your room should you require one. Also, we have several room categories ranging from double beds to king beds and suites. Please don't hesitate to contact us regarding these options for your next booking....

Reviewed 2 weeks ago via mobile

I picked this hotel as looked quaint and old New York booked for my husbands 50 th birthday . Whilst it felt old worldy our room was so disappointing it was so dark you couldn't tell if it was day or night . The one window overlooked a brick wall , you couldn't spend any time comfortably in this room...

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Helpful?
Thank Cathmatthews
Management response:

Hello Cath Matthews, We strive to provide a pleasant environment for all guests and truly apologize for falling short on your expectations. I will ensure to address your experience with all Dept Heads. We appreciate and value your review!

Costa da Caparica, Portugal
Reviewed 4 weeks ago

The location is amazing! To one side, 50 meters from the 5th avenue. To the other three hundred meters from Times Square. Down, 100 meters, the fantastic Bryant Park. We used to joke that everything was close to our hotel. The staff could not be more friendly and helpful and the free coffee helps a lot in the early hours...

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Helpful?
Thank aarjones
Management response:

Hello aarjones, It's excellent you enjoyed your time with us so much! We endeavor to go above and beyond to ensure our guests have a memorable experience and your praise for our team lets us know we're doing our job! We look forward to sharing an even better experience with you soon!

Bury St Edmunds, United Kingdom
Reviewed 5 weeks ago via mobile

This hotel was a great location, sensible distance from the airport and perfect for Broadway and the City's many attractions. Rooms were spacious, very clean and well maintained. Lounge area with complimentary coffee and tea greatly appreciated too. Bit disappointed to find that the hotel was unable to serve alcohol, due to a change in management. Also found that chocolates...

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Helpful?
Thank Donna T
Management response:

Hello Donna. We appreciate you taking the time to write this review. We value your feedback and know you have a choice in hotel accommodations and appreciate you choosing Mansfield Hotel, Located in the heart of Times Square.

Albany, New York
Reviewed 23 April 2017 via mobile

We tried The Mansfield for an over night trip to see a play. We chose it for its location to Broadway, price (okay) and availability. It can be summed up in three features: old (NYC hotel code for small rooms), clean, and short on amenities. WiFi is extra, no coffee, no hairdryer, and the smallest tv made in the 21st...

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Helpful?
Thank Michael A
Management response:

Hello Michael, We appreciate and value your review. We know you have a choice in hotel accommodations and appreciate you choosing Mansfield Hotel, located in the heart of Times Square.

Reviewed 22 April 2017 via mobile

We have stayed at The Mansfield twice before and we were very happy. This time, however, we were more than disappointed. We got our room right away but it was not like the rooms we had had in previous visits. It was very, very tiny. Before, we had a sitting room and a bedroom and a small bath for the...

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Helpful?
Thank Thom B
Management response:

Dear Tom, I am so sorry that we did not meet your expectations. We strive to offer the very best customer experience as we do know you have a choice in hotel selection while in the Times Square area. I will work with my team to ensure that does not happen in the future, and do hope you give us...

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11/06/2017 12/06/2017
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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
An architectural and historical landmark, The Mansfield is a portal to a New York City of days gone. Guests of the hotel appreciate its club-like surroundings and superb craftsmanship, as illustrated by the lobby’s detailed illuminated 16-foot ceiling and oval staircases with original terrazzo floors. The Mansfield is located just off of Fifth Avenue at 44th Street, residing within the historic preservation district of Midtown Manhattan, and deep in the heart of the Theater District. The hotel is within a short walk of the finest Fifth Avenue stores, Bryant Park, Times Square, Broadway, Grand Central Station, St. Patrick’s Cathedral, Rockefeller Center, the Empire State Building, Madison Square Garden and the Radio City Music Hall. Guests can enjoy complimentary 24-hour espresso and cappuccino in the hotel's classically-restored Beaux-Arts Club Room. ... more   less 

Additional Information about The Mansfield

Address: 12 W 44th St, Off of Fifth Avenue, New York City, NY 10036-6604
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM829 - RM1,717 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mansfield 3*
Number of rooms: 126
Reservation Options:
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Also Known As:
The Mansfield Hotel New York City
Mansfield New York City
Mansfield Hotel New York City
Hotel Style:
#220 Family Hotel in New York City
#226 Business Hotel in New York City
#237 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mansfield staff and other travellers.
32 questions
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Questions? Get answers from The Mansfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lots of floors but not a lot of road noise on the front.”
deanh939, 17 May 2017 | Read review
“We had a room facing the street and it was a little bit noisy at night”
ingridiguanapolo, 19 Apr 2017 | Read review
“Rooms in the back are quiet.”
RepomanNJ, 24 Mar 2017 | Read review
“Ask for one at the back which has a bit of light”
  • Dark rooms with blinds that don't work
no1anorak, 6 Feb 2017 | Read review
“room 1010 did not have refrigerator; room 1005 had fridge and safe”
queensabrine, 26 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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