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1. I am a SPG Platinum member
2. I just arrvide at the Westin NY GRand Central
3. The pretend they have upgraded me to a better room
4. Small room + dirty carpet + dirty and old furnishing
5. Small bathroom + no bath...More
My boyfriend and I stayed at the Westin Grand Central, NYC on New Years Eve. The hotel was amazing, as expected from the many reviews I had read on multiple sites. The staff were friendly and prompt, especially Lilly who went above and beyond to...More
Very near Grand Central and walking distance to many many attractions including Times Square, Broadway, Rockefeller, Central Park etc. We walked everywhere! Great gym (to fill up water and free apples!). Very helpful concierge. Quick elevators. Rooms quiet save for the sirens and honks below...More
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Getting to the check in desk can be a bit confusing need to go up the escalator. The elevators to the rooms are around the corner. The rooms are decent and the bed is amazing. When the construction is done it will be quieter.
2nd time here in 18 months and enjoyed it.
Check in was exceptionally good, really warm and friendly. Just what you need after a long journey and set the tone for a most pleasant stay. The room was clean but crowded. For example you have...More
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the
affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time... More
Hello! I booked the room using Hotwire I really don't have anyone specific to contact. I suppose you can call the hotel direct to see if they can give you a good rate. Hotwire offers rooms based on availability. Each time it's different and you don't know what hotel you'll get until you pay. I requested a four star hotel and the Westin was offered. I've used that site many times and have always been satisfied.