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The Westin New York Grand Central

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The Westin New York Grand Central
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2,983 Reviews from our TripAdvisor Community

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Showing 2,378: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed yesterday NEWvia mobile

Great location , lovely hotel, very clean , checked in by a lovely lady called Erica , very friendly and gave us the most fab room with view to die for, two minute walk from grand central, I'll def be returning 🗽❤️

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Thank asir38
London, United Kingdom
Reviewed 2 days ago NEWvia mobile

Stayed there for 5 nights and it was just ok. Nothing special. Slow check in and even slower check out. Reception Staff not welcoming at all but cleaning staff really great. Rooms are nothing amazing. Not too far from time square

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Thank Ismael A
Mildenhall, United Kingdom
Reviewed 2 days ago NEW

All was really good until the last day when there was an error with our baggage that had been stored away after checking out. On trying to retrieve our baggage we were met by 2 men who were working that area who were incredibly rude and very impatient. They brought up the fact that we hadn't tipped one of their...

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Thank Vicky H
Essex, United Kingdom
Reviewed 2 days ago NEW

New York is the one of the best places to visit and our stay was made much more exciting as the hotel we stayed in was lovely, the rooms were big and very clean. Hotel staff very helpful and we were looked after extremely well. My parents also stayed here and their room was opposite us with an amazing view....

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Thank rachelr0ach
Reviewed 3 days ago NEW

In the past 6 months I have spent 65 nights in Westin hotels across the Northeast - I have not had a single issue until my stay at the Westin New York Grand Central. My stay didn't start off great - when I checked in there was dirt (I hope) smeared across the bathroom floor and the futon was sitting...

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Thank Jenny S
Houston, Texas
Reviewed 3 days ago NEW

I travel to NYC once a month for business and the Westin New York Grand Central is my favorite hotel. Unlike many other NYC hotels, the rooms are a decent size and the bathroom sink has a large vanity to accommodate all my toiletries. The location is great for midtown and access to Grand Central. Most of the rooms are...

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1Thank 943kathyl
Reviewed 3 days ago NEWvia mobile

We booked this short 5 night stay in celebration of my partners 50th! The hotel is immaculate and spectacular! Very fast and efficient check in after a very long flight and a delay at the airport. The room was absolutely stunning a deluxe king bed which was honestly the comfiest bed I've ever slept in and after hours of walking...

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1Thank Debngal
Union, Kentucky
Reviewed 3 days ago NEW

I'm a Westin fan and this is what I expect from Westin, even in NYC. Staff was nice. Very nice location as well as it is almost right across from Grand Central Station. Easy to get to my meetings around the City.

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1Thank Z8661TYstevea
Stotfold, United Kingdom
Reviewed 3 days ago NEW

We selected the Westin as we wanted a central location , quality hotel as it didn't disappoint. The hotel was friendly , and good facilities , everything we needed. Coffee in the room was a god send , didn't use the mini bar as too over priced but the the complimentary water was great. Only criticism was the beds were...

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1Thank Anne M
Reviewed 3 days ago NEWvia mobile

We stayed with our two teenage sons and 6yr old daughter. We upgraded to corner rooms which were interconnected by their own private hallway and the front room had the most amazing view of the Chrysler Building, it was breathtaking!! Comfiest beds ever, great facilities and a powerful, hot shower 👍 Great location, with coffee shops, take out places and...

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1Thank Diane R

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin New York Grand Central hotel is located in the heart of midtown Manhattan. Our hotel is ideal for both leisure and business travelers as it is ideally located near Grand Central Terminal. ... more   less 

Additional Information about The Westin New York Grand Central

Address: 212 East 42nd Street, Between 2nd Ave and 3rd Ave, New York City, NY 10017-5803
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM879 - RM2,570 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin New York Grand Central 4.5*
Number of rooms: 774
Reservation Options:
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Also Known As:
The New York Helmsley Hotel New York City
The Hotel New York City
New York Helmsley Hotel
Hemsley New York
Helmsley Hotel New York
The New York City Helmsley
Helmsley New York
Hotel Style:
#61 Green Hotel in New York City
#154 Luxury Hotel in New York City
#157 Romantic Hotel in New York City
#166 Family Hotel in New York City
#174 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Westin New York Grand Central staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opt for room at the front of the hotel , views are amazing ! ”
 of 5 bubbles annemR4540EH, 19 Feb 2017 | Read review
“The bell man saved the day - arranged a cab in less than 1 minute and less than an hour later at Newark airport during rush hour.”
 of 5 bubbles N75NUjiml, 18 Feb 2017 | Read review
“We had a lovely view of the Chrysler building, amazing”
 of 5 bubbles leindsm, 15 Feb 2017 | Read review
“Make sure all of the lights are operational before you return for the evening.”
 of 5 bubbles 116jeanneg, 15 Feb 2017 | Read review
“Make sure you check out WiFi before you unpack; otherwise fine rooms.”
 of 5 bubbles ralphwilhelm1, 12 Feb 2017 | Read review
5 of 5