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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(276 reviews)
“great location”(540 reviews)
“new york”(530 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (3,847)
There are newer reviews for The Westin New York Grand Central
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3,118 results
Traveller rating
1,261
1,160
429
157
111
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LanguageEnglish
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1,261
1,160
429
157
111
Show reviews that mention
All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarespg membercorner roommini bargood sizebryant parklate checkhigh floortwo blocksfitness centerhousekeeping staffby nyc standardstwo double beds
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11 - 15 of 3,118 reviews
Reviewed 3 days ago

We booked a 2 night suite at the Westin Grand Central. An email received a few days prior to our visit confirmed we could check-in from 3pm onwards. As a consequence, we took our young children out of school early and arrived at the hotel...More

Review collected in partnership with this hotel
1  Thank JayNYC2018
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 2 days ago

Hello JayNYC2018, Thank you for taking the time to review our property. I am sorry to hear that you room was not ready upon your arrival. We certainly do our best to ensure rooms are available upon guest's arrival; at time of high occupancy, availability...More

Reviewed 3 days ago

This is our 2nd visit to New York; on our previous visit, we stayed at a hotel located in Herald Square on the West side. We are thrilled that our nephew has rooms blocked at hotels located on the East side, a chance for a...More

Thank Lani88
Reviewed 3 days ago

The room and service were very good; restaurant menu average. Always long lines in the lobby and at the reservation desk area- don’t know if it was the usually busy or this is the norm. Probably would select a smaller hotel next timeMore

Review collected in partnership with this hotel
Thank marylucy1
Response from Bhumika B, Executive Assistant at The Westin New York Grand CentralResponded 2 days ago

Hello marylucy1, Thank you for sharing your feedback. We are truly sorry for failing to deliver the exceptional stay you deserve. Everything we do is aimed at giving each guest a superb, memorable stay, so we are disappointed to know we let you down. Please...More

Reviewed 3 days ago via mobile

Stayed here for a trip to celebrate two family birthdays. We all had a great time and the hotel was really well placed. We were on 30th floor so no road noise and great views, especially the Chrysler building! Breakfast in bed was brilliant, if...More

Thank fergieleedsfan
Response from TeamMarriott, General Manager at The Westin New York Grand CentralResponded 3 days ago

Dear fergieleedsfan, Thank you for sharing about your stay at The Westin New York Grand Central. With our thoughtful amenities, inspired accommodations and outstanding location, we take pride in providing our guests with everything they need to explore and enjoy the Big Apple! Thanks again,...More

Reviewed 3 days ago

The hotel is a great location near Grand Central. My second or third time there. In the past, I had stayed with my family but this time was work only. I took advantage of the gym which had plenty of really nice equipment. Definitely coming...More

Thank Dave P
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$242 - US$604 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#171 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
mags10
16 May 2018|
AnswerShow all 5 answers
Response from Sabrina M | Reviewed this property |
No, that fee is mandatory. You can use it for room service each day
1
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Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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