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The Westin New York Grand Central

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Traveller (855)
Room & Suite (587)
Dining (19)
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Overview
  • Excellent42%
  • Very good38%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“chrysler building”(287 reviews)
“great location”(553 reviews)
“new york”(551 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin New York Grand Central
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (3,854)
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3,125 results
Traveller rating
1,263
1,161
431
157
113
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LanguageEnglish
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1,263
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431
157
113
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All reviewschrysler buildinggreat locationnew yorkheavenly bedtimes squarecorner roommini bargood sizebryant parklate checkhigh floortwo blockstwo double bedsby nyc standardsstreet noisenyc hotelempire state
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211 - 215 of 3,125 reviews
Reviewed 22 January 2018

Great location - 10 mins walk from Broadway and times square. Near to Grand central station and chrysler building and a few blocks form Empire State Room nice but rather small and was very disappointed when settee was moved and there were many empty pistachio...More

3  Thank andyhughes2017
Response from Bhumika B, other at The Westin New York Grand CentralResponded 24 January 2018

Hello andyhughes, Thank you for taking the time to review our property. I am sorry to hear that we did not meet your expectations. I would be delighted to look further into detail in your stay. Please feel free to email me at westinnewyorkgrandcentral@starwoodhotels.com. Thank...More

Reviewed 21 January 2018 via mobile

Lovely hotel in a brilliant location. Smooth check in and staff were great. Didnt get the room with a view we requested and none available until tge day before we went home. Not a great start to a holiday treat. Room was cleaned every day....More

1  Thank ditsydiamond
Reviewed 21 January 2018

The Hotel is situated perfectly for you to explore New York's magnificent sites on foot. Located within a minute walk of the Chrysler building and the Grand Central Terminal Hotel staff friendly & helpful (The bar is expensive!!) ** Even easy to order take out...More

2  Thank Messyusa
Reviewed 17 January 2018

My daughter and I stayed for the week after Christmas and considering what we paid were massively suprised just how good this hotel is. The reception, concierge and baggage staff were all polite and efficient and the rooms were cleaned immaculately every day. It's location...More

4  Thank gazgib
Reviewed 17 January 2018 via mobile

Came here for a 5 night stay for our shopping trip The rooms and service were amazing and in a fab location with easy access to everything you need would recommend. 24 hour reception and friendly staff

3  Thank Amy W
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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$246 - US$605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#173 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$246 - US$605 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Green Hotel in New York City
#82 Family Hotel in New York City
#152 Romantic Hotel in New York City
#168 Business Hotel in New York City
#173 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (855)
Room & Suite (587)
Dining (19)
Pool & Beach (1)
Amenities (17)
Business Centre & Event Rooms (7)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
Ask a question
wendytam1
26 May 2018|
AnswerShow all 5 answers
Response from fergieleedsfan | Reviewed this property |
Hotels in New York charge $25 (£18.60) per night "destination charge" for the priviledge of staying in the city centre. Getting lots of bad press about it from what I’ve heard!
2
Votes
neera a
24 May 2018|
AnswerShow all 5 answers
Response from Boris P | Reviewed this property |
No I have not found that to be true in any New York Hotel. However it is customary to tip Bellmen, maids and other service providers in hotel for normal services. Tips are actually part of the expected compensation for... More
0
Votes
neera a
24 May 2018|
AnswerShow all 6 answers
Response from arlenefrancesarida | Reviewed this property |
I believe so
0
Votes
Room Tips
"Go high (floor)"
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"Request a hight floor and in a quiet area!"
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"Ask for a room in the back--either on its east or west sides or on 41st Street. 41st may be quieter."
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"Would be nice if rooms freshened again in the evening"
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