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Waldorf Astoria New York

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11,134 Reviews from our TripAdvisor Community

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There are newer reviews for Waldorf Astoria New York
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Showing 9,539: English reviews
London, United Kingdom
Reviewed 1 February 2015

I stayed at the hotel alone for about a week on a business trip. I booked the hotel because the price was reasonable - unexpectedly low, in fact- given what I knew of its reputation. The hotel is right in the centre of New York and was a good base for me to get to places. The lobby area is...

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Helpful?
2Thank ZoSoJade
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear ZoSoJade, I am very sorry we disappointed your expectations for a wonderful stay at the Waldorf. Indeed, we are a bit conflicted on our standard appointment in that it enables us to offer approachable rates vis-à-vis the balance of our levels, but we also understand everyone checking in expects that Waldorf experience. As I think you captured, the room...

Toronto
Reviewed 1 February 2015

This is an historic, amazing hotel - and walking into the main lobby you can only imagine all the important people that have passed through this recently refurbished lobby. We stayed there as my partner was attending a conference that took place at the hotel - so it was very convenient. The location is great for walking around NYC -...

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Helpful?
Thank TorontoMark1961
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear TorontoMark1961, Thank you for being a loyal guest and sharing your comments with the TripAdvisor community. I can tell from your reviewer that you are the type of traveler who enjoys the luxury touch, or a little something extra, during your trips, and I am glad that we were able to impress you with our hospitality and accommodations. While...

Devon, Pennsylvania
Reviewed 1 February 2015

The Waldorf hotel's location is perfect for both shoppers and diners. The staff and accommodations were top notch and added to the wonderful experience. We can't wait to return to this hotel. Overall, a luxurious experience.

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank jennifer d
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Jennifer, It is such a pleasure to read your wonderful 5-star review and find that you enjoyed your recent visit to the Waldorf Astoria. Your comments as to what each and every guest can expect from our iconic hotel- a location that is altogether convenient while still providing that "away from it all" feel & True Waldorf Service from...

Perth, Australia
Reviewed 1 February 2015

We had stayed the majority of our time in Soho however wanted to stay closer to "the city" for our last night and going to a Broadway show. The hotel was beautiful and well maintained. Was disappointed in the assistance with our luggage when we arrived with all our bags and we had to manage ourselves until we go "noticed"...

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Helpful?
1Thank Shopgirl13
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Shopgirl13, Thank you for choosing our hotel as your host for your last night in New York! It was certainly a pleasure to send you off with fond memories of our beautiful area. I apologize that you were unimpressed with the assistance you received from one of our bellmen; it sounds as if you came in through the Park...

Sydney, Australia
Reviewed 1 February 2015

We have stayed at the Waldorf Astoria every time we've been to New York since 2009. It feels like a home away from home. The lobby is warm and welcoming and it is ideally located on Park Avenue. When we decided to spend Christmas in New York it was a no brainer. We booked three rooms including a suite with...

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Helpful?
Thank Mauz58
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Mauz58, Thank you for being a loyal guest and sharing your comments with the TripAdvisor community. We appreciate you taking the time to write the review and recognize the mild comment on service- need to focus on that at all times! I appreciate your continued patronage. We find so many of our clients have a personal Waldorf story and...

Greenville, South Carolina
Reviewed 31 January 2015

Stayed here for Christmas eve and Christmas night and loved it. Its old and iconic and charming. Our room was surprisingly large although the shower was small. We had easy access to Rockefeller Center and Madison, 5th, etc. I loved walking by St. Patrick's Cathedral all the time. Every corner near the hotel seems to have a Starbucks so you...

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Helpful?
Thank Monica041
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Monica, Thank you for spending our Christmas visit to NYC with us. New York is such a great setting for personal mile markers and we think the Waldorf is a great choice. I am so pleased you enjoyed the large footprint of your room accommodation! This is something that can be frustrating for many NYC travelers when they receive...

Maltby, null, United Kingdom
Reviewed 31 January 2015

The Waldorf Astoria is an amazing hotel,walking through the doors the high ceilings really high an decor is amazing,bar an restaurant area very nice,was a little disappointed with the superior family room we booked for 5nights it was what I thought a very basic room,and everyday we had to ring housekeeping for towels as never enough put in for the...

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Helpful?
Thank Carol B
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Carol B, Thank you for choosing the Waldorf as your host for your recent visit to NYC. I am so pleased to read that you enjoyed many details of your stay, including our soaring lobby and Art Deco interiors. Furthermore, I apologize that your room accommodation did not measure up to your expectations. We are so proud of our...

Dallas, TX
Reviewed 30 January 2015 via mobile

Our stay at the Grande Dame is amazing thus far. Our excellent client service started with Wayne at the front desk, who provided a friendly and efficient check in and orientation of the hotel. Our room is gorgeous and beautifully appointed. It is my mother's first time here and it hasn't disappointed. Delightful and I am eager to return!

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Helpful?
Thank Jefst
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Jefst, I am delighted to read your wonderful review. Working for the Waldorf is such a pleasure, and your words reflect why my team is proud to come to work every day. Thank you for taking the time to recognize our team member Wayne for his commitment to exceptional service; in this environment it is incumbent we hit every...

Bayport, New York
Reviewed 30 January 2015

From the time you drive into their garage till the time you are escorted back to your car, after several nights, there is not a time you do not feel like an appreciated guest of the Waldorf Astoria. The staff and the accommodations are nothing less then the Best.

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Helpful?
Thank Richard W
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Richard, Thank you for being a loyal guest and sharing your comments with the TripAdvisor community. Our team considers it a great pleasure to welcome our repeat guests back time and again for another unforgettable experience, and I appreciate you taking the time to leave us your wonderful feedback. We find so many of our clients have a personal...

Reviewed 30 January 2015

beautiful historical hotel, full of wonder, rooms were ok but wished it could have been bigger so we could savour our surroundings. the hotel was awe inspiring in its historical wonder the food from the restaurant was gorgeous

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Helpful?
1Thank Julie T
Bridget M, Assistant Director of Front Office Operations at Waldorf Astoria New York, responded to this review

Dear Julie, Thank you for taking the time to leave us your wonderful 5-star ranking on TripAdvisor. It really means a lot to our team to learn the details of each and every time we are able to create an unforgettable experience for our guests. I am so pleased that you enjoyed your stay at our hotel! It is unfortunate...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. This 1,235-room hotel features luxurious guestrooms and spacious suites, 40 meeting rooms (60,000 square feet), three restaurants and bars, retail, Guerlain spa and fitness center. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM958 - RM1,600 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#35 Spa Hotel in New York City
#178 Luxury Hotel in New York City
#197 Romantic Hotel in New York City
#225 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Waldorf Astoria New York staff and other travellers.
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Questions? Get answers from Waldorf Astoria New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book now...rumor has it last check out is 3/1/2017”
 of 5 bubbles vtfarmwife, 18 Jan 2017 | Read review
“Stay in a different hotel”
 of 5 bubbles NicolaK53, 17 Jan 2017 | Read review
“Ask for a room on the 27th floor or higher.”
 of 5 bubbles KendallMorris, 16 Jan 2017 | Read review
“Special senior rates. In January, cool window sill for perishables. Room service can be memorable.”
 of 5 bubbles Chinkapin7, 13 Jan 2017 | Read review
“Get a breakfast deal.”
 of 5 bubbles DonP910, 13 Jan 2017 | Read review
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