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Waldorf Astoria New York

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Traveller (4305)
Room & Suite (1527)
Dining (163)
Overview
  • Excellent42%
  • Very good27%
  • Average17%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(452 reviews)
“peacock alley”(369 reviews)
“iconic hotel”(334 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
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Reviews (11,571)
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2,614
1,799
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539
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3,976
2,614
1,799
975
539
Show reviews that mention
All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkart decoroom servicebeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationtimes squareoscarsnycluxury
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4,051 - 4,055 of 9,903 reviews
Reviewed 19 December 2014

Recently, I stayed here with my husband for an overnight stay in Manhattan as we live locally on Long Island. We requested early checkin, and our room was not yet ready but was promised a text when it would be and an hour and a...More

Thank AVIATRIXXX
Response from Angela P, Front Office Manager at Waldorf Astoria New YorkResponded 22 December 2014

Dear Aviatrixxx Thank you for the review you submitted. I appreciate the reference to George- indeed at our holiday party last week he was named our employee of the year for the second time. Wonderful guy and just as nice personally as he is professionally....More

Reviewed 19 December 2014

The staff are amazing, the property is a classic - money well spent. It was paradise for the three days we spent there and cannot wait to go back for our anniversary. The bell men helped getting us a cab at four in the morning,...More

Thank Despina C
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 23 December 2014

Dear Mary E, It was a pleasure of course to see your review. I am so happy your celebration of this personal milestone was enhanced by the Waldorf. We have a long history of being the backdrop for events of significance and it was a...More

Reviewed 19 December 2014

The check in and the check out in December near Christmas was so efficient . The parking was very efficient especially during the busy holiday season. The location is premium - two blocks from 5th Avenue and the heart of the city. The hotel has...More

Review collected in partnership with Waldorf Astoria
Thank Mary E
Response from Angela P, Front Office Manager at Waldorf Astoria New YorkResponded 22 December 2014

Dear Mary E, Thank you for taking the time to write that lovely review on the Waldorf. It is so nice when we are able to introduce this historic hotel in a manner which lives up to the reputation. We too consider our location pristine;...More

Reviewed 19 December 2014 via mobile

Stayed in the Towers room 3512. Lovely large twin double beds as 4 of us stayed here. Great fresh continental breakfast included in price & served on floor 26. We have stayed here 4 times now. Mainly because it has special memories as my husband...More

Thank MrsDigibit
Response from Angela P, Front Office Manager at Waldorf Astoria New YorkResponded 23 December 2014

Dear Mrs. Digabit, You sound as if you know the neighborhood well! Yet we need you BACK in Bull and Bear for that steak dinner. I respect the fact one likes to not deal with inconveniences during the stay, yet I do wish we'd known...More

Reviewed 19 December 2014

I was disappointed by the Waldorf. Whilst it is an undeniably grand and impressive hotel, it is living off its name and reputation to such an extent that the attention to detail and level of service that one expects from a 5 star hotel is...More

1  Thank mushis
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 23 December 2014

Dear Mushis, Thank you for writing your review. We should have had a doorman in place; it sounds as if you came in through the Park Avenue entrance and with heavy bags our goal is the motor court. Our responsibility to direct the driver properly....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$224 - US$1,140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#189 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$224 - US$1,140 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#189 Luxury Hotel in New York City
#191 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4305)
Room & Suite (1527)
Dining (163)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (24)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Laura T
14 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
15 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
Room Tips
"get the tower rooms, super worth it!"
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"Only way to get a good room is to pay a hideous price tag."
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"Would stay here again"
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"Currently closed for renovation."
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