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Waldorf Astoria New York

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11,457 Reviews from our TripAdvisor Community

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Showing 9,828: English reviews
Alexandria, Virginia
Reviewed 3 December 2014

We had a great stay!! It was VERY CROWDED and are room wasn't ready - they did a fairly good job accommodating us and the room was nice when we finally got in!! It wS like a city within a city in there!! Great location and worth the extra cost!!

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Helpful?
Thank Lmd613
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Lmd613, We are so pleased to read that you enjoyed your recent visit to New York City and that your stay at the Waldorf Astoria contributed to this great experience! Our aim is to impress each and every one of our guests and I am happy to know that we succeeded in your case. We look forward to welcoming...

Newark, New Jersey
Reviewed 3 December 2014

I have stayed here three times. Reservations were for 1, 2 and 3 rooms. All around Christmas and birthday celebrations. First time, the room was very impressive-more like a small suite and clean. Second time, no major complaints-rooms were average but had a great time-lobby is full of holiday energy and excitement. Third time, rooms were nice but not as...

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Helpful?
Thank Lamouria B
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Lamouria, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your kind comments regarding our guest room accommodations and iconic ambiance in our lobby. We hope you will return to stay with us the next time you are in the area so we may better demonstrate the world class...

New York City, New York
Reviewed 2 December 2014

The Waldorf is a New York City institution. Rooms can be small, so I would suggest staying in The Waldorf Towers.( a different part of the same hotel, the higher floors) Great service. Located on Park Avenue in midtown Manhattan. You're in the middle of everything. The lobby is beautiful. Try the Bull & Bear Restaurant for a classy cocktail...

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Helpful?
Thank Robert G
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Robert, Thank you so much for taking the time to write this great review! All of the Waldorf Astoria New York team are happy to read that we exceeded your expectations with the hotel and the service received. Looking forward to welcoming you again soon, Siobhan Delaney Assistant Director of Rooms

New York City, New York
Reviewed 2 December 2014

This is an annual trek to the City. This year my daughter's new husband and his parents accompanied us. We stayed here since its a great locale and I love the stately composition and history of this hotel.

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Helpful?
Thank cynbyn1433
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear cynbyn1433, Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor! It is certainly a great reward to read such praising feedback from our valued guests, and we hope for the opportunity to host you again in the near future to create more unforgettable Waldorf moments. Kind regards, Siobhan Delaney Assistant Director...

Las Vegas, Nevada
Reviewed 2 December 2014

When we checked in the offered us a room that is a model for what the New look for rooms will be. I LOVED the rich Brown combined with whites and cream colors. The accents were chrome and glass. The rooms will be technologically updated with touch controls for everything. The shower head was nice and high for my husband...

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Helpful?
Thank FafieM
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear FafieM, What an excellent review! Thank you for taking the time to leave us your wonderful comments regarding your return stay. It was certainly a pleasure to host you for your return visit and accommodate you in a guest room that was fit to your liking. We look forward to hosting you again in the future, should your travels...

Houston, Texas
Reviewed 2 December 2014

We stayed at the legendary Waldorf Astoria over the Thanksgiving Holiday. The overall rating is more for the staff than the general condition of the hotel. The staff is excellent, friendly, knowledgeable and most of all ready to assist! Special thanks to George with the Bell Staff and the entire Concierge Staff for thier willingness to assist with everything from...

Review collected in partnership with Waldorf Astoria
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Helpful?
Thank KDJ3125
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear KDJ3125, Thank you for your extremely kind words regarding our commitment to exceptional service at the Waldorf Astoria New York! We consider our staff to be our most valuable asset, and it is wonderful to read that this was your impression as well. We look forward to hosting you in the future, should your travels bring you back to...

East Brunswick, New Jersey
Reviewed 2 December 2014

For the last few years we have made it a point, when we stay in New York City, to spend them at a classy place. The Waldorf is just such a place. From the outside, the Art Deco charm is apparent and on the inside, the management has worked hard (and succeeded) at keeping the charm alive. Have a drink...

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Helpful?
Thank MattKauf
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear MattKauf, Thank you for taking the time to write a review of your recent stay at the Waldorf Astoria on TripAdvisor. We appreciate your kind words regarding our spacious guest room accommodations and luxury ambiance, and we hope for the opportunity to welcome you back to our historic property in the not too distant future. Yours in service, Siobhan...

Los Angeles, California
Reviewed 2 December 2014 via mobile

I was here for a conference and the discounted conference rate was just under $600/night. So it's still expensive and more than I personally would pay for a hotel on my own. Note that I would give the hotel 4 stars if it was a better value. I'll be honest, I'm a bit ambivalent about this hotel and for this...

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Helpful?
Thank Luvtosafari
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear Luvtosafari, Thank you for your candid review of your recent stay at the Waldorf Astoria New York. We will use your comments on amenities and offerings as we continue to evolve our guests' experience moving forward. I would like to share that we are currently preparing for a restoration of our property to the highest standard of luxury, and...

Delaware
Reviewed 1 December 2014

Unfortunately the Waldorf was a disappointment. Upon check in we were told we were being "upgraded" to a better room, only to find out that our requested King was now a room with two double beds on the smoking floor. We called the front desk and requested a room change. After returning from dinner to our new room ... our...

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Helpful?
3Thank HlyGoLgtly
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear HlyGoLgtly, Thank you for taking the time to leave us your feedback regarding your recent visit to the Waldorf Astoria! While it is wonderful to read that you were met with friendly, efficient service when you asked for a room change, we regret that you were not impressed overall with the standard of service received. Please know that this...

McKinney, Texas
Reviewed 1 December 2014

Just completed a 4-night stay at the Waldorf for the Thanksgiving holiday, and I was extremely underwhelmed. I had gone in with such high expectations, and wound up with such an ordinary experience. It started at check-in on Wednesday (as in the day before Thanksgiving)...there were only two employees doing check-ins, yet the queue of guests kept getting longer and...

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Helpful?
2Thank BrutusMcV
Siobhan D, Assistant Director of Rooms at Waldorf Astoria New York, responded to this review

Dear BrutusMcV, Thank you for taking the time to leave us your feedback regarding your recent stay at the Waldorf Astoria New York via TripAdvisor. I apologize that our property did not exceed your expectations throughout your stay as we strive to provide the world class experience you expect from our brand. We are sincerely committed to ensuring that each...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Peacock Alley
Peacock Alley
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Waldorf Astoria New York is temporarily closed while undergoing a complete renovation and restoration. It is planned to reopen in 2019/2020. Waldorf Astoria New York will feature restored historic public and event spaces along with luxury condominiums and guest rooms and suites that will set a new standard for luxury and service in New York. ---- New York’s grandest landmark hotel, the city's first sky-scraper hotel opened on October 31, 1931, and is still delighting visitors with its elegant Art Deco accommodations. ... more   less 

Additional Information about Waldorf Astoria New York

Address: 301 Park Avenue, New York City, NY 10022-6844
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM1,404 - RM7,916 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Waldorf Astoria New York 4.5*
Number of rooms: 1235
Reservation Options:
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Also Known As:
Astoria Waldorf
New York Waldorf
Waldorf Historia
Waldorf New York
Hotel Waldorf New York
Waldorf Astoria Hotel New York
Astoria New Waldorf York
Hotel Style:
#37 Spa Hotel in New York City
#174 Luxury Hotel in New York City
#196 Romantic Hotel in New York City
#224 Family Hotel in New York City
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Get a high floor to avoid traffic noise, best views are from the Park Avenue side”
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5 of 5