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Waldorf Astoria New York

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Traveller (4305)
Room & Suite (1518)
Dining (160)
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Overview
  • Excellent41%
  • Very good27%
  • Average18%
  • Poor9%
  • Terrible5%
Travellers talk about
“bull and bear”(452 reviews)
“peacock alley”(369 reviews)
“iconic hotel”(334 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Reviews (11,572)
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3,974
2,615
1,800
976
539
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All reviewsbull and bearpeacock alleyiconic hotelpark avenuenew yorkart decoroom servicebeautiful lobbyan upgradechrysler buildingone bedroom suitecorner roomgrand central stationrockefeller centertimes squareoscarsnyc
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4,061 - 4,065 of 9,904 reviews
Reviewed 18 December 2014

We just returned from our first visit to New York. We were able to stay at the Waldorf Astoria, and it was just perfect. The Hotel is beautiful and the staff was kind and professional. The entire trip was excellent, and we can't wait to...More

Thank Brian W
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 24 December 2014

Dear Brian W, Working for the Waldorf is a privilege and reading notes such as yours are reflective of why. Thank you so much for the gracious words and come back very soon. Best, Bridget Moore Director of Front Office Services

Reviewed 18 December 2014

This was our 5th stay and what once was a delight to stay was quite a disappointment with this our last. We arrived on a Sunday and stayed in a Family Suite. There was a letter informing guests that the hot water would be turned...More

Thank N2tiques4me
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 24 December 2014

Dear N2tiques4me, A hotel such as ours- likely just about any hotel- will need repeat guests and your comments indicate you fit that profile. To disappoint to the degree this stay did is a failure on our part. I checked the dates just prior to...More

Reviewed 18 December 2014

My husband and I recently stayed at this hotel in early december. We found a great deal online and spent one night there. This hotel is BEAUTIFUL! The whole place was decorated for Christmas, and was gorgeous to see. The rooms are pretty spacious for...More

Thank Dip1282
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 24 December 2014

Dear Dip1282, Thank you for providing your feedback. We go to great lengths to provide a sophisticated setting during these holidays and we think the decor this year is the best we've had in quite some time. I am glad you thought we hit the...More

Reviewed 18 December 2014

This was our 1st time here! Beautiful hotel & great face to face service. The room was clean & comfortable, loved the robes! The shower was beautiful & the water pressure was AMAZING! We would have loved a 2nd mirror in our room where more...More

Thank Carrie D
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 24 December 2014

Dear Carrie D, Thank you so much for the beautiful review. I am so happy the service was excellent. I will monitor our hotline as that team, under my control, is likely the recipient of the calls you reference. Best, Bridget Moore Director of Front...More

Reviewed 18 December 2014

Just like to say for me I was expecting much more! after seeing the Hotel on numberous T.V. shows they portrayed it to be much more glamorus. There was so much construction I woke up at 5:30 to what sounded like dumpsters being dumped and...More

Thank Tami F
Response from Bridget M, Front Office Manager at Waldorf Astoria New YorkResponded 24 December 2014

Dear Tami F, First, thank you for recognizing the quality of our food; I am assuming banquets as you indicated you were here for a corporate event. As you may know culinary is a big part of our pedigree, with among other items developed here...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Laundry Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#189 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$319 - US$1,799 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Spa Hotel in New York City
#106 Family Hotel in New York City
#189 Luxury Hotel in New York City
#190 Romantic Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (4305)
Room & Suite (1518)
Dining (160)
Pool & Beach (4)
Amenities (28)
Business Centre & Event Rooms (22)
Family and Play Areas (12)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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Laura T
14 September 2017|
AnswerShow all 5 answers
Response from Jim A | Reviewed this property |
I stayed there for a "last hurrah" Feb. 24-27, 2017. I believe it closed just a few days thereafter. Most of the buildings is being converted to condos. The exact plans were not public at the time. I was led to believe... More
1
Vote
catherine642013
15 April 2017|
AnswerShow all 6 answers
Response from kim m | Reviewed this property |
it has closed for refurbishment
0
Votes
Room Tips
"Only way to get a good room is to pay a hideous price tag."
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"Would stay here again"
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"Currently closed for renovation."
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"Higher floors and a suite of course! :)"
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