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The Lucerne Hotel

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Traveller (294)
Room & Suite (211)
Dining (3)
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Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star Hotel
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Additional information
Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Special Offer: STAY 3 NIGHTS AND SAVE!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,511)
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2,334 results
Traveller rating
1,306
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154
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1,306
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1 - 5 of 2,334 reviews
Reviewed 2 days ago

Although my wife and I had worked in NYC for 22 years, we had never spent much time on the upper West Side. We stayed here based on a recommendation from a friend who was taking us on a behind the scenes tour of the...More

Thank Hokie67
Hotel's Favourite
Reviewed 29 November 2017

Thirteen years ago, my daughters and I traveled to New York City for the first time. Following a colleague's recommendation, we stayed at The Lucerne Hotel. To this day, it remains one of our favorite hotels in Manhattan. Its Upper West Side location combines the...More

5  Thank mrwu714
Response from NewYorkHotel, Manager at The Lucerne HotelResponded 1 December 2017

Thank you for you delightful review and for being a loyal Lucerne guest! It’s guest like you who make our staff enjoy their job. Kira will be so happy to know that she has been recognized for her personalized service once again. She has been...More

Reviewed 1 week ago

The Lucerne is a good, basic hotel. It's well located near Central Park and the 79th Street subway station. The room we had was clean, the bed was comfortable, and the towels were good quality (a small thing, but it makes a difference!). We arrived...More

Thank Hydrostone2
Reviewed 1 week ago via mobile

The hotel is a small 4 star hotel. Breakfast is in Nice Matin, discounted but still pricey for what you get. The hotel rooms are comfortable. Classic style, I thought it was classy. The deluxe rooms were roomy enough but not very. The toilets were...More

Thank Elfilibusterismo
Response from NewYorkHotel, Guest Relations Manager at The Lucerne HotelResponded 2 days ago

Thank you for taking the time to leave us a review. We are a boutique, full service hotel and our guests comfort is our number one priority. Next time you visit we’d be more than happy to send you up more toiletries, just give the...More

Reviewed 1 week ago via mobile

We spent a week here in early June. I was unsure of the location as it seemed away from the action of NY centre. However.....We were delighted with the location. Situated in a quieter part of the city, near to the Hudson River and central...More

Thank Bigtonybeds
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Most Booked Properties in New York City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$240 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#122 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$240 - US$545 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#122 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (294)
Room & Suite (211)
Dining (3)
Amenities (25)
Business Centre & Event Rooms (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
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Elisha M
27 May 2018|
AnswerShow all 4 answers
Response from delawaredad | Reviewed this property |
As others have mentioned, the spa is indicated on the 2nd floor, but we have never used it in the many times that we have stayed at the Lucerne. I can't say for sure that the massage would be given there, but I think that it... More
0
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crazyminx
17 January 2018|
AnswerShow all 5 answers
Response from Larissa921 | Reviewed this property |
Did not have any construction when we were there, but it was weekend, don’t know about week days
0
Votes
crazyminx
10 January 2018|
AnswerShow all 4 answers
Response from Debbie F | Reviewed this property |
We asked for a Keurig coffee maker & coffee supplies and they were happy to provide. I think if you request something they try their best to provide it.
0
Votes
Room Tips
"Ask for a room with an exterior view."
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"At present (5/2018), construction is ongoing on 79th street, so it is noisier than usual during daylight..."
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"The interior of my room--which had no view-- was so beautiful, and the room had no street sounds, and I was..."
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"We was not offered any upgrade on booking in."
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