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The Lucerne Hotel

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Traveller (292)
Room & Suite (211)
Dining (3)
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Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star Hotel
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Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,501)
There are newer reviews for The Lucerne Hotel
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2,325 results
Traveller rating
1,299
788
154
44
40
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1,299
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154
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40
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All reviewsupper west sidemuseum of natural historycentral parkamsterdam avenew yorkqueen suitelincoln centerattached restaurantsubway linegreat neighborhoodtwo blockstimes squarewonderful hotelbusiness centercoffee makerstreet noisecorner room
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11 - 15 of 2,325 reviews
Reviewed 3 weeks ago via mobile

Lucerne is a lovely understated sophisticated hotel. The location is ideal for visits to the museums & is only a block from central park. The best part of the hotel is the cleanliness! We have visited a dozen or more times & it is always...More

2  Thank travelnow216
Response from NewYorkHotel, Guest Relations Manager at The Lucerne HotelResponded 2 weeks ago

Thank you so much for being a loyal Lucerne guest! Our housekeeping staff is the best there is, and they pride themselves on a job well done. We will relay your kind words to our staff. They will appreciate it. We look forward to welcoming...More

Reviewed 4 weeks ago

Stayed there last week. I could not fault staff, or the room even if was a bit old- fashioned . It falls between old classic and modern? But is good value and close to Park, Museums, Lincoln Center and a subway 2 minutes walk away.Staff...More

2  Thank fiveducks
Response from NewYorkHotel, Guest Relations Manager at The Lucerne HotelResponded 2 weeks ago

Thank you for taking time to leave us a review. We’re glad that you enjoyed the neighborhood we call home. Our staff will be very pleased to hear your praises. We are a full service hotel, so the next time you’re here, check our gym,...More

Reviewed 4 weeks ago

The rooms in the Lucerne are large for NYC hotle rooms. The room and hotel are both very clean an comfortable, the staff very friendly, and the location very convenient for the museums in the city. it was very cold while I was there and...More

Thank CMCMSC
Response from NewYorkHotel, Guest Relations Manager at The Lucerne HotelResponded 2 weeks ago

We truly appreciate your feedback, thank you! We’re so glad you enjoyed our neighborhood and convenient location. Our doormen will be pleased to know that you appreciated their hard work. We hope to have you back again in the future!

Reviewed 17 April 2018 via mobile

We stayed for one night with our two kids 3 and 5 in a standard room. The service at the lobby is very lax (but housekeeping was very helpful). Even when there is no one in line at the front desk, I had to stand...More

1  Thank wlslb
Reviewed 16 April 2018 via mobile

I challenge anyone to find a better value in NYC. For the price, rooms are well appointed and clean. We had the the double queen suite for family of 4 - for nyc, this was a reasonably generous amount of space. The location is fantastic...More

2  Thank JMYCT
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$248 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#127 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$248 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#29 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#127 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
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Traveller (292)
Room & Suite (211)
Dining (3)
Amenities (25)
Business Centre & Event Rooms (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
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crazyminx
17 January 2018|
AnswerShow all 5 answers
Response from Larissa921 | Reviewed this property |
Did not have any construction when we were there, but it was weekend, don’t know about week days
0
Votes
crazyminx
10 January 2018|
AnswerShow all 4 answers
Response from Debbie F | Reviewed this property |
We asked for a Keurig coffee maker & coffee supplies and they were happy to provide. I think if you request something they try their best to provide it.
0
Votes
crazyminx
6 January 2018|
AnswerShow all 10 answers
Response from Michelle K | Reviewed this property |
The hotel restaurant doesn’t do pancakes and is expensive. Go to 82nd street and go to the 82nd st cafe great place found it on last day
1
Vote
Room Tips
"The interior of my room--which had no view-- was so beautiful, and the room had no street sounds, and I was..."
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"We was not offered any upgrade on booking in."
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"Any room would be comfortable."
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"You either face onto a street which is fairly quiet or into a central well."
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