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The Lucerne Hotel

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Traveller (294)
Room & Suite (211)
Dining (3)
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Overview
  • Excellent56%
  • Very good35%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Fitness centre
4 Star Hotel
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Additional information
Offers from The Lucerne Hotel
Special Offer: STAY 3 NIGHTS AND SAVE!
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,516)
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Traveller rating
1,308
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All reviewsupper west sidemuseum of natural historycentral parkamsterdam avenew yorklincoln centerqueen suiteattached restaurantsubway linegreat neighborhoodtwo blockswonderful hoteltimes squarebusiness centercoffee makerstreet noisecolumbus circle
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891 - 895 of 2,338 reviews
Reviewed 11 December 2014

Firstly, this hotel is in a fantastic location; walking distance to Central Park and the subway. Even though the hotel does not have it's own restaurant it is surrounded by numerous restaurants and bars of very high quality especially in Amsterdam Ave. There is also...More

Thank Jacqueline K
Reviewed 9 December 2014

My husband and I just spent 3 uncomfortable nights at The Lucerne Hotel in New York City. The program that he was taking degree up keep courses at Columbia, had arranged for a special low rate for us to stay at The Lucerne, with a...More

2  Thank llev800
Reviewed 9 December 2014

Stayed in mid-August 2012 and loved it. The room was huge with two good-sized beds in it, the bathroom was lovely and we had a great view of Amsterdam Avenue. Staff were great too. This will be our New York Hotel.

2  Thank IrishWanderlust96
Reviewed 8 December 2014

I love boutique hotels and I was not disappointed by this place. It has a great feel to it and is in a nice, quiet (by NYC standards) neighborhood. However, what really made this hotel stand apart was its excellent customer service. We showed up...More

1  Thank Abby G
Reviewed 7 December 2014

We stayed at the Lucerne the first week in December to enjoy the start of the NYC Christmas festivities. Our second visit, we “knew” to ask for a high floor room to minimize the traffic noise, but we need not have bothered. Upon check-in (at...More

2  Thank CaribbeanWonderer
Response from NewYorkHotel, General Manager at The Lucerne HotelResponded 11 December 2014

Thank you for taking the time to complete this review and provide us with information in regards to your recent stay with us. On behalf of the hotel management and staff, please accept our sincere apologies for the shortfalls experiences during your stay. We constantly...More

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Most Booked Properties in New York City
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Details
Price range
US$235 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#122 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$235 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Spa Hotel in New York City
#30 Family Hotel in New York City
#61 Romantic Hotel in New York City
#95 Business Hotel in New York City
#122 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (294)
Room & Suite (211)
Dining (3)
Amenities (25)
Business Centre & Event Rooms (1)
Nearby
Upper West Side
Nestled between Central Park and the Hudson River, the
Upper West Side offers iconic architecture and a
quiet, residential respite from the buzzing energy of
downtown. Along Central Park West are many of the
city’s most iconic apartment buildings, as well as the
American Museum of Natural History, which has been
welcoming visitors to its historic exhibit halls for
over 140 years. Culture fans will love Lincoln Center,
...More
Questions & Answers
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Elisha M
27 May 2018|
AnswerShow all 4 answers
Response from delawaredad | Reviewed this property |
As others have mentioned, the spa is indicated on the 2nd floor, but we have never used it in the many times that we have stayed at the Lucerne. I can't say for sure that the massage would be given there, but I think that it... More
0
Votes
crazyminx
17 January 2018|
AnswerShow all 5 answers
Response from Larissa921 | Reviewed this property |
Did not have any construction when we were there, but it was weekend, don’t know about week days
0
Votes
crazyminx
10 January 2018|
AnswerShow all 4 answers
Response from Debbie F | Reviewed this property |
We asked for a Keurig coffee maker & coffee supplies and they were happy to provide. I think if you request something they try their best to provide it.
0
Votes
Room Tips
"Our room was at the back of the hotel and away from the street. Very quiet."
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"Ask for a room with an exterior view."
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"At present (5/2018), construction is ongoing on 79th street, so it is noisier than usual during daylight..."
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"The interior of my room--which had no view-- was so beautiful, and the room had no street sounds, and I was..."
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