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The Lucerne Hotel

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2,288 Reviews from our TripAdvisor Community

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Showing 2,132: English reviews
Bennington, Vermont
Reviewed 2 May 2014

but not my favorite on the UWS.. The Lucerne is a little dated..though rooms ok small lobby attached to Nice Matin restaurant.. Great location for attraction access to UWS Central Park, Museum of Natl History, etc.. The first room they gave us was dark and reminiscent of my poor working student days in NYC When I checked if there was...

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Thank vigotheman8
San Francisco, California
Reviewed 1 May 2014

This is a nice small hotel on the Upper West Side. The lobby is very comfortable. I didn't want to stand up after sitting in the oh-so-comfortable couch after a long day walking around the city. Check in time is late, 4:00 p.m., which is inconvenient. The front desk clerk was not friendly or welcoming. When I asked for her...

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Thank 1Karen1
Rome, Italy
Reviewed 1 May 2014

We always stay at the Lucerne when we come to NYC. When you can find a hotel anywhere that is clean, well located and has Friendly Helpful staff such as Ross and others you have to stay with it. The lobby, rooms and related amenities are all presented with understated style/elegance for a hotel of this class and location.

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Thank Seb B
Minneapolis, Minnesota
Reviewed 29 April 2014

We loved this hotel - it is old, but very clean. It has been updated and I feel that it is very classy, in an old fashioned sense. The staff was very friendly, including the doormen, who helped us up and down the stairs with our baby's stroller. They always held the door, helped us with our luggage, of course,...

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2Thank canagel
Los Angeles, California
Reviewed 29 April 2014

I stay in this neighborhood all the time - great restaurants, close to the subway, the park and everything else I need. This was my first time at The Lucerne and the place was a winner. Spacious room, very attentive staff and Nice Matin (one of my favorite restaurants) right off the lobby. I asked about opening the window and...

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1Thank Judy P
Harrisburg, Pennsylvania
Reviewed 28 April 2014

We went to NYC for medical testing at Columbia University Medical Center. The hotel gave us a medical rate and a refrigerator to store necessary things for medical needs. Prior to our visit, we had questions regarding the hotel and the area. Every time we called the staff was very helpful and friendly. They helped make our stay pleasant. We...

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1Thank Nan T
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review

Thank you for taking the time to review your stay with us. I'm very pleased to hear that our staff took care of all your needs and helped make your stay as pleasant as possible. I would agree with you about Knitty City. Next time you visit us, you should also check out Purl. We hope to see you real...

Pittsfield, Massachusetts
Reviewed 28 April 2014

This is a perfect place to stay if you have activities planned around the Upper West Side. We traveled into the city by train so took a taxi from Grand Central to 79th street which cost about $17. We were early and the hotel graciously stored our bags so we wouldn't be laden down with our suitcases while we looked...

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1Thank Mary Jo M
Montague, Massachusetts
Reviewed 27 April 2014

The Lucerne is a great place to stay if you're driving into the city and want easy access into New York and easy departure from New York. It's a splendid rose-colored Beaux Art building within easy access to the Frick, Neue Gallerie, the Jewish Museum of New York, the Museum of the City of New York, and the Guggenheim along...

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1Thank Paul M
Pinellas Park, Florida
Reviewed 27 April 2014

We had a lovely 4day stay at the Lucerne. Quiet, convienent, friendly, and reasonable accommodations! The doormen hailed taxis for us, the maid brought us coffee, and they even had an umbrella ready for us to use on a rainy day!

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1Thank amandygryph0n
NewYorkHotel, General Manager at The Lucerne Hotel, responded to this review

Thank you so much for your lovely review of The Lucerne. We are so happy to hear that you enjoyed your stay with us and that all of your needs were well taken care of. We hope to see you again soon!

Lexington, Massachusetts
Reviewed 27 April 2014

The Lucerne Hotel was perfect for our 2 night stay. The location on the Upper West Side right near the subway and crosstown bus was ideal. Our room was clean and comfortable. Check-in and out was easy. Staff was friendly and helpful when we needed to store our bags upon arriving. I would stay here again.

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1Thank 2013Chloe

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Lucerne offers New York City visitors luxury accommodations in the heart of Manhattan's posh Upper West Side. The Lucerne's building is a treasured landmark built in 1904 that recently underwent a multi-million dollar renovation. The result is European-inspired architectural charm combined with sophisticated and modern accommodations. The Lucerne's guestrooms and suites represent the ultimate in comfort. Featuring full-size work desks, plush bedding, this luxury Manhattan hotel caters to your every need. Business and leisure travelers will appreciate The Lucerne's complimentary high-speed WiFi and printing services. It's no wonder then that The New York Times' review of The Lucerne proclaimed: "Service unrivalled." Enjoy breakfast, lunch, and dinner at the hotel's Nice Matin restaurant and sidewalk cafe, a popular destination beloved by both locals and tourists. Every Thursday evening, wind down with some wine during The Lucerne's complimentary wine hour, located in the hotel lobby. The Lucerne is just a short subway ride to Lincoln Center and walking distance of the American Museum of Natural History, The Children's Museum of Manhattan, Columbus Circle, Riverside Park, Central Park, and several fine restaurants, specialty boutiques, and cafes. ... more   less 

Additional Information about The Lucerne Hotel

Address: 201 West 79th Street, New York City, NY 10024-6200
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: RM753 - RM1,907 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Lucerne Hotel 4*
Number of rooms: 202
Reservation Options:
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Also Known As:
Lucerne Hotel New York City
Hotel Style:
#25 Spa Hotel in New York City
#46 Family Hotel in New York City
#62 Romantic Hotel in New York City
#96 Business Hotel in New York City
#98 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Lucerne Hotel staff and other travellers.
32 questions
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Andover, Massachusetts
Suffern, New York
over a year ago

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Questions? Get answers from The Lucerne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 915 has some residual elevator noise.”
 of 5 bubbles eff360, 20 Feb 2017 | Read review
“The desk advises that you can request a room with a view when you make a reservation”
 of 5 bubbles dalm0m, 29 Jan 2017 | Read review
“interior or high floor if you are worried about street noise”
 of 5 bubbles JallyGal, 18 Dec 2016 | Read review
“Ask for a working bathroom”
 of 5 bubbles 110cmk, 8 Dec 2016 | Read review
“Choose a room facing the inner courtyard. No view , but quiet for better sleep in otherwise noisy Manhattan”
 of 5 bubbles O7427CMmarkm, 20 Nov 2016 | Read review
5 of 5