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NYLO New York City

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NYLO New York City
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4,249 Reviews from our TripAdvisor Community

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Detroit, Michigan
Reviewed yesterday NEW

This hotel provides excellent accommodations at a great price. The rooms are very comfortable with wonderful beds. Hotel staff, especially in the bar, is fantastic. My second stay and I will definitely be back.

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Helpful?
Thank 819staciea
New York City, New York
Reviewed yesterday NEW

We stayed here for a little staycation and were pleasantly surprised. The staff was friendly, lobby bar pumping and decor great. The only constructive feedback I have is they need to do better with their wine list. I was craving a great glass of wine and I think JOSH was their best. Meh... Otherwise, I highly recommend.

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Thank Priscilla A
New York City, New York
Reviewed yesterday NEW

I live in NYC and my mother has stayed here several times. I have tried to overlook the rude staff in the past, however, this time it was just intolerable. It began with my mother's room being "aired out" because someone had smoked in her room - however, they didn't tell her that and it smelled so horrible that she...

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Thank Shalva W
Brighton, United Kingdom
Reviewed yesterday NEW

We had the most wonderful stay here. I had been in touch with the hotel to ask what I could get put in the room as a surprise for my partner (it was a big birthday) and the team upgraded our room which was a wonderful start to the holiday! The staff were friendly and knowledgeable and when we had...

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Thank Katie V
Springs
Reviewed 3 days ago NEW

This is the second time I stayed at NYLO for business. My room was spacious, well kept, and my bed was very comfortable. I enjoyed having Serafina connected directly to the hotel. After a long day I could have a wonderful dinner, a nice glass of wine and then a good night's sleep. The location is also wonderful. There is...

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Thank lisalD236LC
Connie W, General Manager at NYLO New York City, responded to this review

Dear LisalD236LC, So glad to hear you were able to unwind and easily get going in the morning from our hotel. Thanks for choosing to stay with us again. We hope to see you for a third visit, should business (or a fun weekend) bring you back to New York. Warm regards, Connie

Troy, Michigan
Reviewed 3 days ago NEW

Very clean and affordable rooms. The location is perfect with quick access to the subway. So convenient to have CVS 24 hour directly across the street as well as Serefina restaurant. Both CVS and the restaurant have super friendly employees. The has a cool and modern look with couches and a step down bar that is beautifully decorated and calming....

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Thank suzannesiegel16
Connie W, General Manager at NYLO New York City, responded to this review

Dear Suzannesiegel16, Happy that you enjoyed Serafina and that having a CVS nearby came in handy. Thanks for the feedback on our music collection and our lobby! We’re always improving our common areas, and it’s great to hear you enjoyed them. We’re so glad our staff was able to get your noise issues sorted out; we really appreciate your patience...

CT
Reviewed 4 days ago NEW

Modern, clean, very friendly staff. Lobby and bar are fairly dark, but room was surprisingly large and bright. Good location if you're thing upper west side. Close to museums, plenty of dining options. Would definitely stay again

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Thank David W
Connie W, General Manager at NYLO New York City, responded to this review

Dear David W, Thanks for acknowledging our staff! Happy to hear you enjoyed your stay and found your room inviting. There's definitely a lot to see, do, and eat on the Upper West Side, and it sounds like you made the most of your visit. We're looking forward to your next trip. Warm regards, Connie

London, United Kingdom
Reviewed 4 days ago NEW

We had a great stay - took our adult kids aged 22,21 and 17. The bar downstairs was a great place to stop and have a drink - didn't feel like we were in a hotel. Really near the subway which we used endlessly.

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Helpful?
Thank amcnic_341645
Connie W, General Manager at NYLO New York City, responded to this review

Dear amcnic_341645, Glad to hear your whole family enjoyed your trip! Thanks for your recommendation of LOCL; we're happy to know you felt at home with us and enjoyed spending some quality time together. Hope to see you again on a future NYC visit. Warm regards, Connie

Atlanta, Georgia
Reviewed 4 days ago NEW

My daughter and I stayed here on President's weekend. It is a warm and welcoming place with a bar area and piano. The room was renovated, contemporary and the bed was extremely comfortable!! I will definitely stay here again!

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Thank cheryl b
Connie W, General Manager at NYLO New York City, responded to this review

Dear cheryl b, Thanks for your glowing recommendation. Happy to hear you and your daughter had a great trip and loved hanging out together in our inviting piano lounge! We’re definitely looking forward to your next stay. Warm regards, Connie

Tel Aviv, Israel
Reviewed 5 days ago NEWvia mobile

Originally booked for 1 night, and went for the Standard Room. I knew the room was very small, but all I really needed was a comfortable bed for the short stay. Arrived at the hotel late evening after a excruciating 15 hour trip, and the very friendly (Italian?) guy manning the desk checked me in, and upgraded me to what...

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Helpful?
Thank TLV72
Connie W, General Manager at NYLO New York City, responded to this review

Dear TLV72, That sounds like quite the journey. We’re so glad our team was able to set you up for an awesome stay and make sure you were comfortable upon your arrival. We look forward to your next stay with us! Warm regards, Connie

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: RM782 - RM2,039 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#82 Family Hotel in New York City
#123 Romantic Hotel in New York City
#130 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There's rooms with a balcony, my room was great but I would have loved to stay in a room with a view. ”
 of 5 bubbles 987delilaht, 23 Feb 2017 | Read review
“Very small”
 of 5 bubbles S225OOanthonyl, 17 Feb 2017 | Read review
“This room with two double beds seemed larger than the room with a king-sized bed I stayed in the last time at the NYLO. ”
 of 5 bubbles Fieldsband, 17 Feb 2017 | Read review
“High floors are always recommended in NYC if you don't like street noise”
 of 5 bubbles RubyAZ12, 15 Feb 2017 | Read review
“If you are one or a couple, the one bed rooms are adequate; the queen deluxe was excellent for family and had plenty of room. The showers water pressure was great, which isn't always the case in NYC hotels. ”
 of 5 bubbles barbarac734, 14 Feb 2017 | Read review
5 of 5