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NYLO New York City

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NYLO New York City
NYLO New York City
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4,544 Reviews from our TripAdvisor Community

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Showing 4,245: English reviews
Ithaca, New York
Reviewed 4 days ago NEW

I did an extensive hotel search before finally deciding to book a room at the NYLO and I was happy with my decision. I was slightly apprehensive based on some of the reviews I read but it was a great place to stay, especially for the price. It's a very cool boutique hotel and the staff was excellent. Everyone was...

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2Thank natalie1259
London, United Kingdom
Reviewed 4 days ago NEW

From the moment I arrived and was dealt with by Jennife to the warmth and welcoming vibe I got from Chris who works at the bar right up until I checked out with the gorgeous Jessie & Camona. This was one of my best experiences at a hotel, and I am so grateful for the kindness and warmth from the...

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Thank michaelcalebg
Berkeley, California
Reviewed 5 days ago NEW

We arrived and found a malfunction in the heavy shade in the room's only small window. Vivek at the main desk recognized that I was disappointed in not being able to look out or let any light to come into the room. He immediately scanned the computer for any other available room. He found none so he allowed us to...

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Helpful?
Thank mjbrim44
Connie W, General Manager at NYLO New York City, responded to this review

Dear mjbrim44, We’re very lucky to have Vivek as a member of our team and we appreciate your noticing his hard work. We’re grateful for your patience while we got the issue with your blinds sorted out and we’re happy you enjoyed the upgrade and the view from our rooftop. Thank you for your recommendation! We hope you’ll stay with...

Reviewed 5 days ago NEW

Rooms were great, staff was great and they were so welcoming to our dogs too. They even gave each dog a toy to play with A pleasure! Check in and out seamless. Valet super helpful. Best hotel on upper west side. Location was great.

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Helpful?
Thank sharon_wein
Connie W, General Manager at NYLO New York City, responded to this review

Dear Sharon_wein, Happy our hotel was a great fit for you and our dogs. Great to hear our staff and our valet team made all of you feel at home. We’re grateful for your recommendation and look forward to your next stay. Warm regards, Connie

Reviewed 5 days ago NEW

In the heart of residential Upper West Side, this is a gem in a big city. Great staff and modern rooms. We were spoiled by booking a King Suite with an outdoor patio, and I'm sure some of the other rooms feel much smaller, but the furnishings and bathroom fixtures were modern and clean. And the bed? Amazing. Can't wait...

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Thank surrogatesdan
Connie W, General Manager at NYLO New York City, responded to this review

Dear surrogatesdan, Happy you loved our location and had a great experience with our staff. Great to hear you enjoyed the King Suite and had plenty of room to hang out on the terrace. We look forward to your next trip! Warm regards, Connie

New York City, New York
Reviewed 5 days ago NEW

Stayed at the NYLO earlier this month for 19 days. While I was between apartments this is my third stay and it is truly my home away from home. While my room was small it was stylishly furnished and had everything I needed. The king bed and the bedding was particularly comfortable providing blissfull sleep.Attached to headboard was good reading...

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Helpful?
Thank SariSManhattanFiles
Connie W, General Manager at NYLO New York City, responded to this review

Dear Sari S, We’re always happy to have you! It’s great to hear you've made yourself at home with us. I’m touched by your kind words and really appreciate all of the nice things you have to say about our team; I look forward to sharing your review with them. I’m thrilled to hear too you’ve enjoyed our programming—we have...

Chicago, Illinois
Reviewed 5 days ago NEW

We keep returning to NYLO because we love it. Everything about NYLO is just right. Cool and funky rooms, great bathrooms, wonderful relaxing lobby and awesome bar. Good service too. The hotel always exceeds our expectations. Good value and great location also. .

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Thank Maryleegosz
Connie W, General Manager at NYLO New York City, responded to this review

Dear Maryleegosz, Great to hear you’re repeat guests and think everything at NYLO is "just right!" We’re happy to know our team always exceeds your expectations and that you love hanging out at LOCL. Thanks for the review. We look forward to your next return! Warm regards, Connie

Manchester, United Kingdom
Reviewed 5 days ago NEW

My wife and I have just returned from two fabulous weeks in New York (without our two teenage daughters!) Our base for the two weeks was NYLO Hotel. It is ideally situated on Broadway and West 77th and is only two minutes walk from the Subway and even more importantly just a 5 minute stroll away from the fabulous Central...

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1Thank tomlinsonian
Connie W, General Manager at NYLO New York City, responded to this review

Dear tomlinsonian, Great to hear you and your wife found our hotel to be a good starting point for exploring the city. We’re grateful for your feedback on our decor as we’re always looking for ways to improve and want people (of all ages) to feel at home. Happy you found our beds to be comfy enough to unwind after...

Reviewed 6 days ago NEW

The hotel was clean and well Socrates, our room was very small but got the job done for a one night stay. All the staff were pleasant to deal with and helpful. Room was clean and bed was comfortable. Relatively quiet. Valet service was worth the money Would stay again for sure

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1Thank rogerrY8668MS
Connie W, General Manager at NYLO New York City, responded to this review

Dear rogerrY8668MS, Happy you found your room to be well equipped for your brief stay. Great to hear that you had an excellent experience with our and staff and our valet service. We appreciate your review and look forward to your next visit! Warm regards, Connie

Reviewed 6 days ago NEW

I think the hotel structurally is outstanding. I think the decor and mood of the lobby had a cool, easy retro jazzy vibe. And the bellman were quick to help and extremely solicitous. The first night I thought I was maybe in the wrong room, given the photo on booking.com, was for a different level room. The fourth night there...

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Helpful?
Thank Jennifer_Heyde_17
Connie W, General Manager at NYLO New York City, responded to this review

Dear Jennifer_Heyde_17, We put a lot of care into our atmosphere, particularly on the first floor and we’re grateful you liked it. We’re happy you found our bellman helpful as well. Thanks for letting us know it seemed like there was a discrepancy between the room you stayed and the picture online though. We want to ensure the photos we...

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
NYLO New York City blends NYLO’s signature urban, industrial design with the energy, color and fashions of New York’s Jazz Era, creating a comfortable, social and stylish hotel experience. Guests will appreciate the location’s convenient access to Manhattan’s business and leisure destinations, access to the residential amenities of one of New York’s best neighborhoods, and three highly fashionable bar and restaurant venues located within the hotel.Luxury guest rooms and suites feature all new custom furnishings; cutting-edge design in a warm palette of grays and blues paired with pops of vibrant color from accents such as hanging lamps and metal doors on storage cabinets and nightstands; and original artwork from local artists. Rooms also feature high-speed internet and the signature NYLO NYTE bed—the most comfortable in the industry. A number of rooms offer balconies and stunning views of the New York City skyline, Central Park and the Hudson River. ... more   less 

Additional Information about NYLO New York City

Address: 2178 Broadway, at W 77th Street, New York City, NY 10024-6647 (Formerly On The Ave Hotel)
Region: United States > New York > New York City > Upper West Side , Manhattan
Price Range: RM960 - RM1,982 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NYLO New York City 4*
Number of rooms: 291
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotwire, Priceline, Cheap Tickets, Travelocity, Hotels.com, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your NYLO New York City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel On The Ave
On The Ave Hotel
On The Ave Manhattan
Ave Hotel New York
Hotel Style:
#54 Business Hotel in New York City
#81 Family Hotel in New York City
#122 Romantic Hotel in New York City
#129 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from NYLO New York City staff and other travellers.
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Questions? Get answers from NYLO New York City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you're bothered by street sounds -- hey it's NY city, street sounds are bed time sounds! -- ask for a room that faces in.”
gbchua, 29 Apr 2017 | Read review
“Be cognizant that rooms are on the small side, but are stylishly appointed and comfortable.”
SariSManhattanFiles, 26 Apr 2017 | Read review
“Get a room with a view on the quieter south side”
tomlinsonian, 26 Apr 2017 | Read review
“Ask for a Deluxe King Room - corner room on Broadway (perfect for solo or couple) - or large double in the back for quiet! ”
BarbaraY969, 22 Apr 2017 | Read review
“I suggest a room on a higher floor to reduce the sound of street noise and traffic.”
378judyf, 21 Apr 2017 | Read review
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