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The Marcel at Gramercy

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The Marcel at Gramercy
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2,618 Reviews from our TripAdvisor Community

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There are newer reviews for The Marcel at Gramercy
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Showing 2,236: English reviews
San Diego, California
1 review
Reviewed 20 January 2015

My partner Greg and I stayed over the weekend January 16th and loved the stay! The staff were very friendly and really made us feel welcome. They were able to point out great restaurants, local gay bars and other sites that we wanted to see. We were always greeted at the desk with a smile. The hotel is close to... More 

Helpful?
Thank Alwaysonthego14
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Alwaysonthego14 - Thanks for your great review! We are thrilled that you enjoyed your stay and had a great anniversary. I am glad that our Team was able to make some great recommendations for you both, and hope that we will see you during your next anniversary!! Sincerely, Mike Williams General Manager More 

Edinburgh
1 review
Reviewed 19 January 2015

I thoroughly enjoyed my stay - the staff were helpful, polite and very friendly. I highly recommend staying here - location is excellent for access to the centre of the city (most noteably 5th avenue) and still great for the tourist spots too. The Empire State building is only 10 minutes walk and well worth a visit. Staff were great... More 

Review collected in partnership with this hotel

Helpful?
Thank 334ruthb
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 334ruthb - Thank you for sharing your experience with us. We're glad to know that you enjoyed both our great location, as well as our friendly staff. We hope to see you again the next time you are in the Gramercy area of NYC! Sincerely, Mike Williams General Manager More 

Worsley
1 review
Reviewed 19 January 2015

Had a great stay at the Marcel. Its a compact modern and clean hotel. Room was spot on, quality, comfort and amenities. There was also a lounge for reading/relaxing/working - with coffee on tap. Nice touch. Good rates, cant go wrong.

Review collected in partnership with this hotel

Helpful?
Thank SirRatto
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi SirRatto - Thank you so much for your great review of our hotel! We do our very best to run a tight ship, offering friendly service and clean facilities. We're glad we succeeded during your stay! We hope to see you again soon. Sincerely, Mike Williams General Manager More 

Utrecht, The Netherlands
Level Contributor
263 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 17 January 2015

Stayed here for 3 nights on a business trip. Room was excellent: I slept very well, great shower, nice view. Staff was very friendly and helpful. Good location and quite a reasonable price. However, wifi was a big disappointment: you have to pay $10 per device per day ("special offer": $25 per device per 3 days). Personally I find that... More 

Helpful?
Thank taqqie
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi taqqie - Thank you so much for your honest review. We are glad that you enjoyed your room and the great service our Team provides. I am very sorry that you experienced trouble with our internet service. We do offer complimentary internet on our 10th floor lounge, which also offer complimentary coffee & tea, and unmatched views of the... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 January 2015

We have recently returned from New Year in NYC and would definitely reccommend this hotel! It's not in the centre of the hustle and bustle but all attractions are easily accessible. We walked to most places but there is the option of a subway nearby if you would prefer this option! The service was fantastic, and nothing was too much... More 

Helpful?
Thank Kinkablossom
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Kinkablossom - Thank you for providing us with your great feedback! We're thrilled that you loved our quiet neighborhood, yet were still able to take advantage of our close proximity to subway stations to get to where you needed to be! Our Team is always striving to create great guest experiences, and it's nice to see that we succeeded... More 

Bristol, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 January 2015

We received a warm welcome from the receptionist on arrival. We were given hotel details clearly, this included the $10 a day wifi charge for each device for in use room. Rather old fashioned we thought. The room itself was well decorated, spacious and clean with a very good comfortable size bed (at least a U.K king). The bathroom was... More 

Helpful?
Thank MikeJandKateB
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi MikeJandKateB - Thank you for your honest review of our hotel. We truly appreciate all feedback we receive, and use it to further enhance our guest experience. I apologize for the issue with the coffee and tea running low. This is being immediately addressed. With that said, please feel free to email me directly at mwilliams@marcelhotelnyc.com the next time... More 

Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 January 2015 via mobile

the price was ok; but for a 4stars hotel the rooms are too small - everytime I entered the room I crashed into the bed with my knees. anyway, we were still happy, because the hotel is near to downtown (5th av./soho/time square). but, after experiencing that the houskeeping didn't clean our toilet and the rest of the bathroom, even... More 

Helpful?
1 Thank Aylin T
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Aylin T - Thank you very much for sharing your experience with us. I sincerely apologize for the issues that you encountered with housekeeping during your stay. This is not typical of the experience that we strive to provide. If you could kindly email me directly at mwilliams@marcelhotelnyc.com so that I may look into these issues further, it would... More 

Philadelphia
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 January 2015

I stay in NYC several times a year for business. Up until now I've always stayed at a Holiday Inn just South of MSG. I gave this hotel a shot on the recommendation of a friend who stayed there and I actually like it better! The rooms were spacious (for a nyc hotel) and the staff was kind. On top... More 

Helpful?
Thank jabbajabbahey
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi jabbajabbahey - Thank you for your great review! We continually strive to create great guest experiences, and it's nice to see it in action. We hope to see you again in March during your next trip - please feel free to email me directly at mwilliams@marcelhotelnyc.com, and I would be pleased to personally handle your reservations. Thank you again!... More 

Dix Hills
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 January 2015

Our stay was wonderful. The room was nice and the price was very reasonable (comparative to other NYC hotels). The staff was super friendly. I can't say one negative thing about the hotel or the visit. Thank you!

Review collected in partnership with this hotel

Helpful?
1 Thank janetmG4375GY
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi janetmG4375GY - Thank you for your great review! Our staff really does strive to make stays memorable, and I am glad we succeeded during your stay! We hope to see you again soon. Mike Williams General Manager More 

Frisco, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 January 2015

We stayed for 3 nights the weekend before Christmas. The girls at the front desk were super-friendly and helpful as was the gentleman who stored our bags after checkout. The location was excellent...walking distance to many good restaurants & bars and close enough (but not too close) to the chaos of Times Square. Our room was suprisingly roomy for NYC... More 

Helpful?
1 Thank 115jandb
MarcelGM, General Manager at The Marcel at Gramercy, responded to this review

Hi 115jandb - Thank you very much for your honest review of your recent stay. It's great that you recognized our team's great service, and are thrilled that you enjoyed both your room and our 10th floor lounge. Aren't the views simply amazing?? Hopefully we'll see you again soon! Sincerely, Mike Williams General Manager More 

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: RM643 - RM1,970 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
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Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#112 Business Hotel in New York City
#132 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try not to overlook the street - slighty noisy in the mornings.”
 of 5 bubbles _sara_strain, 28 Nov 2016 | Read review
“in NYC always aim higher, 10th floor has good views”
 of 5 bubbles honey2be, 23 Nov 2016 | Read review
“We were on floor six, and although there was traffic noise below, the room was well soundproofed.”
 of 5 bubbles 2791Selkie, 18 Nov 2016 | Read review
“location is great”
 of 5 bubbles Olaparola, 13 Nov 2016 | Read review
“Ask for a room on the highest floor you can get.”
 of 5 bubbles 670JamesC, 13 Nov 2016 | Read review
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