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The Marcel at Gramercy

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The Marcel at Gramercy
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2,688 Reviews from our TripAdvisor Community

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Showing 2,293: English reviews
Long Branch, New Jersey
Reviewed 9 March 2015

This could be my new home away from home. Staff was very friendly and accommodating. Room was perfect for my needs. I Loved it! The location was perfect for me. I'll definitely be back. Jill L. From NJ

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Thank Jill L
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Jill L - Thank you for sharing your experience with us! Our Team is always trying to create great experiences for our guests, and I am glad we succeeded!! We hope to see you again the next time you come into the Gramercy Park area. Take care! Mike Williams General Manager

No. VA
Reviewed 8 March 2015 via mobile

Very friendly staff from checkin to check out. Room was very clean and comfortable. We faced the street and it seemed a bit noisy but we didn't have any trouble sleeping. The bathroom is modern and my only complaint is there isn't enough counter space to put a toilet kit. When we were visiting, the dining room was closed for...

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1Thank tntcyclist
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi tntcyclist - Thank you very much for your great review! Our on-site restaurant is slated to be open around May/June, but there are many great dining options available within a 4 block radius of the hotel. From the looks of your Trip Advisor profile, you seem to be a world traveler! Thank you for choosing to stay with us,...

Reviewed 7 March 2015

While the room was very nice, though small, it was not cleaned the first night of my stay and front desk tried to tell me it had been cleaned!! I never went to the 10th floor for breakfast or a drink.

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1Thank Juldim
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Juldim - Thank you for sharing your experience with us. I am sorry to hear about the issue with our housekeeping Team. Would you please contact me directly at mwilliams@marcelhotelnyc.com so that I may fully understand what went wrong with your stay? We certainly are fully staffed, and always strive to exceed our guest's expectations... which is quite evident...

New York City, New York
Reviewed 7 March 2015 via mobile

We have stayed at The Marcel at Gramercy four times and have always been more than satisfied. That's why we keep going back. Having lived on the east side years ago, we love the quiet yet accessible location. The staff is helpful,efficient and pleasant. The rooms are immaculate. We especially like having access to the rooftop area. I am sure...

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Thank Virginialp
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Virginialp - Thank you for sharing your great experience with us! We hope to see you again once the weather gets a bit better... you'll love the views from our 10th floor terrace once it's warmer outside! See you soon! Mike Williams General Manager

San Bruno
Reviewed 6 March 2015

Great hotel, great value , close to all sorts of great restaurants and sights . Super friendly and helpful staff. I felt welcome and taken care of from my first step inside. I definitely would stay again.

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Thank Carol G
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Carol G - Thank you for your positive review! We're thrilled that you were able to take advantage of our convenient location, and hope you'll come back to visit! Our helpful staff will be ready! Sincerely, Mike Williams General Manager

Needham
Reviewed 5 March 2015

Just returned from another wonderful stay at the Marcel. My husband and I love the location and friendly staff so much, we wouldn't consider staying any place else when we're in NYC. We love the tenth floor lounge with its lovely city views. We'll be back most definitely.

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Thank Nancy S
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Nancy S - Thank you for sharing your positive feedback with us! It's great to hear you enjoyed your most recent stay, and hope you keep coming back to us! The warmer weather is almost here, so be sure to check out the 10th floor lounge once the furniture is set up outside. The views are amazing!! See you...

Nice, France
Reviewed 5 March 2015

Gramercy is close to everything. So the location of the hotel is excellent. Everything was good. My room was upgraded to junior suite, it was "guest of the day" program. This suite was rather big and comfortable. For this price it is really a very good choice.

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Thank IrTur
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi IrTur - Thank you for sharing your experience with us! It's great that you noticed our convenient location, and are thrilled that you were our Guest of the Day! It's a new program we just rolled out, and hope it really created a great experience for you! We hope to see you again soon. Mike Williams General Manager

Dublin
Reviewed 4 March 2015

Myself and my (now) fiancée just stayed in The Marcel for 5 nights. It was the second time we stayed and have no complaints. The hotel is very clean and smart, great location and have very nice and helpful staff. Only slight downside was the wifi wasn't free and slightly expensive! I also let them know I was planning on...

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Thank Bans R
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Bans R - Thank you for sharing your experience with us! Congrats on your engagement - it's great to hear that our Team was able to upgrade your room to make the occassion that much more special!! We hope you visit us again during your honeymoon! Congrats again! Mike Williams General Manager

Albany, Ny
Reviewed 3 March 2015

We recently spent one night at the Marcel at Gramercy. The reservation and check-in/out were seamless. The decor is modern chic. The staff was very professional and extremely nice. The hotel itself was a little hard to find - I don't think there is a sign out front (but the street address numbers are large once you locate them). We...

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Thank TravelingTracy
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi TravelingTracy! Wow, it seems that you are really a world traveler, so we were thrilled to receive your positive review! Please feel free to reach out to me directly at mwilliams@marcelhotelnyc.com the next time you're planning a trip into NYC. I would be happy to personally handle your reservation from start to finish to ensure a flawless stay! Thank...

London, United Kingdom
Reviewed 3 March 2015 via mobile

We stayed at The Marcel at Gramercy for a long weekend in NYC and it was perfect. A great location for checking out all the classic attractions in Midtown and some lesser known gems in East and West village. The hotel is really well equipped with comfy rooms and a brilliant lounge and roof top terrace with views of the...

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Thank Rupert_Biggin
MikeWilliamsGM, General Manager at The Marcel at Gramercy, responded to this review

Hi Rupert_Biggin - Thank you for sharing your feedback with us! We are glad to hear that you thoroughly enjoyed your stay with us, and were able to see the sights and sounds of the city, while catching up with lost sleep! A baby can really drain you :) ! We hope to see you the next time you travel...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Our perfect location in historic Gramercy District offers easy access to public transportation and major airports. Within arms reach are the hip neighborhoods of the East Village and Lower East Side, Madison and Fifth Avenue shopping, Baruch College, the Empire State and Flatiron buildings, and Union Square. Midtown, Soho, Greenwich Village and Chelsea areas are just a short walk away. ... more   less 

Additional Information about The Marcel at Gramercy

Address: 201 East 24th Street, New York City, NY 10010-3801
Region: United States > New York > New York City > Manhattan , Murray Hill
Price Range: RM553 - RM1,762 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Marcel at Gramercy 4*
Number of rooms: 136
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline and Jetsetter so you can book your The Marcel at Gramercy reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marcel At Gramercy Hotel
Marcel New York
Marcel Hotel Nyc
Hotel Marcel New York
Marcel Nyc
Hotel Style:
#37 Best Value Hotel in New York City
#112 Business Hotel in New York City
#128 Luxury Hotel in New York City
#141 Family Hotel in New York City
#143 Romantic Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Marcel at Gramercy staff and other travellers.
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Questions? Get answers from The Marcel at Gramercy staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great views, awesome location, gramercy,”
 of 5 bubbles gabriellasilvagnoli, 20 Jan 2017 | Read review
“I asked for an upper floor for a great view. I highly recommend it .”
 of 5 bubbles djomes, 14 Jan 2017 | Read review
“Ask for the biggest room possible.”
 of 5 bubbles lluffbinnee, 4 Jan 2017 | Read review
“Junior Suite”
 of 5 bubbles Elbuddy, 4 Jan 2017 | Read review
“Terrible street noise even on the 10th floor. Hotel provides 1 set of earplugs.”
 of 5 bubbles Hypatia18, 29 Dec 2016 | Read review
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