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Astor on the Park

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1,467 Reviews from our TripAdvisor Community

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Showing 793: English reviews
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Reviewed 1 week ago

This is not a five star hotel but the view from the park view windows is 7 star! My room on the 4th floor looks straight out on to Central Park and the same view in a five start would be triple the price. The bed was very comfortable, the room was very clean and I could not fault anything,...

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Helpful?
Thank Richo1968
Arie C, Manager at Astor on the Park, responded to this review

Thank you for your feedback looking forward to seeing you again.

Winter Park, Florida
Reviewed 2 weeks ago

Needed a one night stay in Manhattan this past December. Picked up an international traveler arriving at JFK and then wanted to see the museums the next day. We thought about the Bronx since we had our own car but then decided to try this place on the Upper West Side of the Park because well, it's the Upper West...

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Helpful?
Thank WinterParkHappy
Arie C, Manager at Astor on the Park, responded to this review

Thank you for your feedback looking forward to seeing you again.

London, United Kingdom
Reviewed 5 February 2017

Problems checking in, tiny rooms with poor facilities, disinterested staff, worst of all $10 per night for wifi!! Noisy old radiators, 2 nights with no heating.......in December! The one star is for the convenient short walk to the sub way station.

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Helpful?
2Thank Mhairi_sharp
Arie C, Manager at Astor on the Park, responded to this review

Thank you for your feedback. As of January 1st we have made some changes in the rooms and renovated the entire hotel. Unfortunately the cost of the WiFi is separate and complementary in the lobby. As for the staff we have a very professional team, I'm sorry if you experienced differently but ill definitely take a look int this.

Reviewed 29 January 2017

Went here for the weekend, with my husband, Glenny from the front desk is such a wonderful person, she makes you want to come back to visit. The place was clean and very friendly. The view was great, quite and peaceful.

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Helpful?
Thank Saisha B
Arie C, Manager at Astor on the Park, responded to this review

thank you for your stay we appreciate your business and looking forward to have you with us again.

Kendal, United Kingdom
Reviewed 20 January 2017

This was the most disgusting hotel I have ever stayed in. It felt and looked like a homeless hostel. I do apologise to homeless people I don't mean to sound rude. Do not believe the statement that it has received a refurb we saw no evidence of this. The sheets were old and ripped, the bathroom had mould in the...

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Helpful?
8Thank neilpharaoh
Arie C, Manager at Astor on the Park, responded to this review

We have completely renovated all of our rooms we would love to have you come and experience this and see for yourself our improvement. thanks you for taking the time out to review our property we will definitely use this as a tool for more improvements.

Reviewed 10 January 2017

i went this past week with my husband and had an amazing experience at the Astor. Glenny from the front desk was very sweet and helpful. she made my day! going back for sure!!i recommend eating at the malecon restaurant amazing food!

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Helpful?
Thank Marlenys R
Arie C, Manager at Astor on the Park, responded to this review

thank you so much for staying with us, we really appreciate having you.

Reviewed 10 January 2017 via mobile

We stayed at this hotel couple times now and when we've been there last weekend they renovated everithing in the rooms it looks nice and clean defenetly going back there. Without forgeting to mention the help we got from Eva thank you very much

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Helpful?
Thank klara09
Arie C, Manager at Astor on the Park, responded to this review

thank you for staying with us. WE appreciate your business and we would love to have you again.

Reviewed 23 December 2016

This hotel is a great price for the location. Keep in mind that this is not the Hilton or Marriott. The bed is hard, the elevator ( worked as expected) is small, the rooms are not large but it is clean, staff friendly and helpful, and in a good location to access transportation. It is in walking distance to great...

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Helpful?
Thank Lynda G
Arie C, Manager at Astor on the Park, responded to this review

thank you for staying with us and we would love to have you again.

Danbury, Connecticut
Reviewed 21 December 2016

It was our second time staying here. The room is about the size of a small/single dorm room. But we don’t go to NYC to stay in hotels, as we spend our time exploring the city. The staff is friendly and helpful. There was an issue with the heat and maintenance was at our door within 10 minutes of calling...

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Thank Nuttmegg_9
Reviewed 15 December 2016 via mobile

This hotel was a joke £900 for 4 nights the wardrobe doors was hanging off the dirt on the beds was discussing I was showed 4 rooms every one had stains on mattresses if you pulled back sheets the bathrooms was full of mold even the young girl from the desk said she never gos up there she was shocked...

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4Thank Joanne R

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Staying in Upper West Side

Neighbourhood Profile
Upper West Side
Nestled between Central Park and the Hudson River, the Upper West Side offers iconic architecture and a quiet, residential respite from the buzzing energy of downtown. Along Central Park West are many of the city’s most iconic apartment buildings, as well as the American Museum of Natural History, which has been welcoming visitors to its historic exhibit halls for over 140 years. Culture fans will love Lincoln Center, home to some of the world’s best opera, dance, film, and theatre performances, all centrally located around a beautiful fountain. Spanning the entire length of the Upper West Side, Riverside Park is ideal for a long, leisurely stroll in a quiet green space.
Explore this neighbourhood

Amenities

Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Astor on the Park

Address: 465 Central Park West, New York City, NY 10025-3851
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Business Centre with Internet Access Wheelchair access
Price Range: RM598 - RM1,621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Astor on the Park 3*
Number of rooms: 80
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Also Known As:
Astor Park New York
Astor Park Hotel New York
Astor Hotel New York
Astor On The Park Hotel
Hotel Astor Park New York
Astor New York
Astor Park Nyc
Astor New Park York
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Questions & Answers

Here's what travellers have asked, with answers from Astor on the Park staff and other travellers.
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Questions? Get answers from Astor on the Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a park view room, well worth it!”
 of 5 bubbles Richo1968, 16 Mar 2017 | Read review
“Good for those who appreciate the city and need a safe, warm place to sleep a night or two.”
 of 5 bubbles WinterParkHappy, 13 Mar 2017 | Read review
“Stay away. Some rooms have no windows. Trust me...this is a horrible place.”
 of 5 bubbles MauriceRached, 10 Dec 2016 | Read review
“Room was on 4th floor..quiet.”
 of 5 bubbles 277kim, 2 Dec 2016 | Read review
“We asked for a higher floor to be away from the street and we didn't hear any noise.”
 of 5 bubbles 835amyy, 5 Nov 2016 | Read review
5 of 5