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La Quinta Inn & Suites Manhattan

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2,449 Reviews from our TripAdvisor Community

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Showing 1,538: English reviews
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Reviewed yesterday NEW

Can you believe i have returned t the uK and gone through my online bank statement to discover this hotel charged me twice for my stay. One charge was at 2.52pm for $886.04 then at 3.37AM $764.04 no one can explain why i was even told that only one payment had been taken yet my online bank statement says otherwise....

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Helpful?
Thank Toya A W
Rotherham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 20 January 2017

I can honestly say I do not have one bad word to say about our visit to the La Quinta. We arrived late and with no bother at all we were checked in and upgraded to a larger room with a King Bed. The bed was amazingly comfortable with large snuggly pillows. The room was average size with the basic...

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Helpful?
3Thank Lisa D
About Hotel's Favourite Review
applecorehotelsstaff, Marketing & E-Commerce Associate at La Quinta Inn & Suites Manhattan, responded to this review

Dear Lisa D, WOW—thank you so much for such a thoughtful and detailed review! It’s a pleasure to provide our guests with the best accommodations, amenities, and service without breaking the bank. We hope to see you again soon—and remember to book directly through our website for future visits for the best deals available! Liz from Apple Core Hotels

ocala,florida
Reviewed 2 days ago NEW

I stay at the La Quinta every time i come to NYC and am never disappointed with my stay. its in a great location, is reasonably priced, and the staff is quite helpful. on this trip i had a free night in a king sized room while the rest of my stay was in a queen room. since i really...

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Helpful?
Thank yankees2009champs
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear yankees2009champs, What kind words! This is what we love to hear. We truly aim to make sure that we can make your visit to New York City as convenient and affordable as it can be, and it's such a joy to hear when guests have enjoyed their stay. Thank you for the lovely review and for being such a...

Kansas City
Reviewed 3 days ago NEW

I stayed here for 1 night in April for a business trip. The price was the cheapest I found in NYC. The location - super! Subway right around the corner and everything walkable. The room - cozy but very clean and all that I needed. The bed was very comfortable. Free continental breakfast was very good. Other reviews said they...

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Helpful?
1Thank KSTravlr
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear KSTraveler, Thank you for taking the time to review your stay with us! We think the location is pretty awesome, too, and I’m glad to hear that you enjoyed the free breakfast. It’s our pleasure to do whatever we can to make your visit to New York a great one, and we hope to see you again soon. And...

Reviewed 4 days ago NEWvia mobile

Centrally located but very disappointing. Room basic facilities. Very few toiletries provided. A few more items like shower should be provided. Breakfast time around 9am is total pandemonium. There is only one person in attendance. He does not clear the thrash on tables if guests leave without clearing as he says it is not his job!! So it is very...

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Helpful?
Thank Eraj W
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear Eraj W, Firstly, I wanted to thank you for taking the time to give us your feedback. As much as we love hearing about what we've done well, it's through constructive criticism and feedback that we can truly better the experience for our guests. So, thank you for taking the time out of your day to do so. Second,...

Vicente Lopez, Argentina
Reviewed 1 week ago

It was a great experience! The hotel has a excellent location! Just half a block from the Broadway St. In the same block you have restaurants, a CVS, shops and more! The Front desk was very friendly and helpful. They had a smile everytime. We arrived late and they were waiting for us. The only thing that stopped me from...

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Helpful?
Thank tomasordonez
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear tomasordonez, I’m so thrilled to hear that you enjoyed your stay with us! We love our location and are glad to hear that you did too. However, we sincerely apologize for any rude behavior you may have experienced— this is unacceptable and we will continue to work with all of our staff to ensure friendlier customer service. It’s our...

San Diego, California
Reviewed 1 week ago

Hotel is under construction and had boiler problems leaving guests without water for long periods during the day. Tried to get lower price guarantee but the general manger responded to my request in an obnoxious manner informing me he could higher the rate. Try using some of the other major hotels that take pride in guest relations and appreciate guests...

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Helpful?
Thank spincz1
applecorehotelsstaff, Marketing and E-Commerce Associate at La Quinta Inn & Suites Manhattan, responded to this review

Dear spincz1, I am truly sorry to hear that we didn’t create a better experience for you during your stay. Please understand that your review matters to us, and we will use it to improve our ability to meet and exceed our guests’ expectations going forward. Regarding you rates: unfortunately once you have booked your stay, those rates you book...

Reviewed 1 week ago via mobile

It's a very nice place to stay in ny. Nearby by foot you have Empire State, Victoria's Secret, Madison Sq. Garden. Lots of subway stations are also nearby so you can basically from here go anywhere. Breakfast is very practical so you do not need to eat elsewhere. Wifi works very good too. There is a bar upstairs. The bathroom...

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Helpful?
1Thank Rafael F
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear Rafael F, I’m thrilled to hear you enjoyed your stay so much! We love our neighborhood and are so happy to hear that you did too— it really sounds like you took advantage of all New York has to offer. Thank you for taking the time to review. We look forward to having you back during your next trip...

Reviewed 2 weeks ago via mobile

The hotel is nothing special. The room is small, not particularly nice (but clean) and the breakfast is nothing special. The main advantage of the hotel is the location: in K-town you can find restaurants (don't miss out the Korean bakery), and the staff (very helpful and kind). Overall it is not reflective of the price, but that's NYC.

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Helpful?
1Thank Michele F
Reviewed 2 weeks ago via mobile

When I got there, the front desk cannot find my booking of record. So, it takes a lot of time. Then, when I checked my bank account. I got charged on a bigger amount. I called the hotel earlier about the wrong charged on my account, and the girl that I talked, was rude.

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Helpful?
Thank Jasper A
applecorehotelsstaff, Marketing and E-Commerce Associate, La Quinta Inn & Suites Manhattan at La Quinta Inn & Suites Manhattan, responded to this review

Dear Jasper A, I'm sorry to hear about the incorrect balance on your account, but even more sorry to hear about the rude customer service you experienced. Please know that we will continue to work with all of our staff to ensure friendlier customer service in future. Additionally, did your balance get sorted out? Often times a higher balance can...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Concierge
Official Description (provided by the hotel)
The La Quinta Manhattan offers clean and elegant accommodations with free wireless Internet access, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more   less 

Additional Information about La Quinta Inn & Suites Manhattan

Address: 17 West 32nd St, New York City, NY 10001-3820
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: RM845 - RM1,580 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Manhattan 3*
Number of rooms: 182
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Cancelon, LaQuinta, Hotwire, Priceline, Hotels.com, Orbitz, Despegar.com, TripOnline SA and getaroom.com so you can book your La Quinta Inn & Suites Manhattan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn Manhattan Hotel New York City
La Quinta Hotel Manhattan
La Quinta Manhattan
La Quinta New York City
New York City La Quinta
Hotel Style:
#194 Business Hotel in New York City
#200 Romantic Hotel in New York City
#201 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Manhattan staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Manhattan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch you accounts incase they charge you twice.”
toyaaw, 25 Apr 2017 | Read review
“Requested a lower floor and got a the lowest floor without a problem”
471ilenep, 5 Apr 2017 | Read review
“Do not get room 504”
JanetT62, 4 Apr 2017 | Read review
“Top floors have the best view. Back of the hotel has views of the empire state building”
DavidJ538, 20 Mar 2017 | Read review
“Rooms that face the back are quiet.”
anr131, 19 Mar 2017 | Read review
5 of 5