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Seems like a hotel in transition. Nice foyer and restaurant. Welcoming valet and hotel staff. Rooms need minor repairs as do the elevators which took a long time to arrive. Needs to focus more on general upkeep of the hotel.
Although my room was adequately cool and quiet, the uncleanliness of the bathroom was very uncool. Obviously unmopped, there were stains and hair on the floor. Also, charging a hefty price for breakfast (and NO free coffee for the road?!?!.....Who does that?!) when I could...More
1 Thank mamabristo
Response from Leader101, Manager at Little Rock MarriottResponded yesterday
Thank you for your valuable feedback. We have shared you message with our housekeeping team. We sincerely apologize for your experience. We hope to have the opportunity to host you again.
I try to stay at Marriott properties whenever possible. I travel frequently with my family and stay in luxury to moderate hotels depending on the trip. This was the worst experience I have ever had. I have come to this hotel for conventions/continuing ed conferences...More
Response from Leader101, Manager at Little Rock MarriottResponded 6 days ago
We are sorry to hear of your experience while staying with us. This is not what we strive for at our hotel. Our General Manager Mr. Piccoli would appreciate the opportunity to speak to you directly. He can be reached at 501-399-8001 or email@example.com.
Small annoying problems stopped it from a five star. There are no towel rods to put your towels on and flat space is limited especially by the shower which has the grab bar on the wrong side by the shower head and toilet. There was...More
Part of a large group, we stayed one night (Saturday). Room was nicely appointed but had a funky smell. It wasn't worth it to move or have housekeeping visit to spray deodorizer. Otherwise clean and comfortable.
As a Marriott rewards gold member wasn't offered any...More
Response from Leader101, Manager at Little Rock MarriottResponded 1 week ago
Thank you for your feedback. We apologize for the issue you experienced with your guest room. We hope to have the opportunity to host you in the future.
Hello Silkartis, thank you for considering the Little Rock Marriott. We are located downtown. The hotel is surrounded by very nice companies, restaurants and parks; however, as is the case in any new place, taking care to be... More
Hello Silkartis, thank you for considering the Little Rock Marriott. We are located downtown. The hotel is surrounded by very nice companies, restaurants and parks; however, as is the case in any new place, taking care to be aware of your surroundings is always very important. We do have security on staff should you feel that you need an escort to a car, etc. We do have many amenities on property also such as restaurant, Starbucks, gift shop . Please let me know if I can provide additional information.