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Front desk personnel was awesome. Room was ok, no fridge, no ice/vending labeled on VIP floor 5 (Did I mention I hate scavenger hunts.) Room and bathroom were clean and bed was good. Breakfast is like the commissary of a hospital or institution. All old...More
My first (and NOT last) stay when I visit Little Rock! Check in was kind of slow due to problem programming keys but other than that a very pleasant place. Jackie in the bar was so friendly & accommodating. Phone didn't ring for 3:30 am...More
Room was okay but bathroom floor had a big bunch of black hair on it & tub held water when showered.
VIP happy hour had wonderful thick meaty bbq ribs & cheese but rest was cold when should have been warm.
Buffet breakfast had good...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded 21 May 2018
Thanks for sharing feedback about your most recent stay. I am sorry to hear that your dining experience fell below expectations. Rest assured that your comments will serve as an encouragement, as we continuously strive to improve the quality of services offered to...More
I am a frequent business traveler and stay ay a lot of hotels, but this is a first. To be awakened at 2 AM by the sound of someone drilling into concrete, seemingly next to my room, had me shocked and quite angry. Im awake...More
Thank Dean C
Response from IHGService, Guest Relations Manager at Crowne Plaza Little RockResponded 9 May 2018
Hello Dean C!
Thanks for choosing us among your many lodging options in Little Rock! We also welcome your feedback.
Your comfort is our priority here. Having said that, I'm very sorry about the noise that interrupted your much needed slumber. What you described is...More
My husband has stayed here over 40 nights traveling this area for business. He absolutely loves. I, too have accompanied him & stayed at this hotel and was equally impressed. Sitting on a mountain the hotel has great city views. Large lounge area with glass...More