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I would not recommend staying here, nor would I do it again...
No carts available at checkin(after 10 at night, not a peak time)
Dirty sheets on pull out bed
No clean sheets in the closet for the pullout bed.
No blankets available from front...More
Response from SpringhilSuitesLR, General Manager at SpringHill Suites Little Rock WestResponded 2 weeks ago
Thank you for choosing the Springhill Suites during your most recent travels to Little Rock, Arkansas!
I sincerely apologize for falling so short of your expectations! Our goal is 100% guest satisfaction, and if we ever fall short we definitely want to take...More
This was an overnight stop while traveling. While not the newest edition, it had been updated at some point and was very comfortable. The bed was good, the breakfast was good, and the staff very friendly. The only weak spot was the faucet which, with...More
Response from SpringhillSuitesLR, General Manager at SpringHill Suites Little Rock WestResponded 3 July 2018
We sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future.
We arrived much later than we anticipated, after a very long drive, so it was nice to be greeted by a pleasant and helpful hotel staff member. The beds were very comfortable and the room was spacious, but very oddly laid out. You entered into...More
This was our first experience with a Springhill Suites hotel and its definitely not our last! It was so clean, the beds were SO comfortable, and the breakfast was great! We will definitely be back! The rooms were good size also and the Paul Mitchell...More
My family and I were very pleased with Springhills by Marriott hotel. Free breakfast: waffle, tea, juice, coffee, eggs, sausage, etc, and not to mention the fresh fruit. Clean spacious suites with fridge and microwave. Pool which is always the highlight of our 8 year...More
1 Thank June Wills D
Response from SpringhillSuitesLR, General Manager at SpringHill Suites Little Rock WestResponded 29 May 2018
Thank you very much for your kind words and the time you took to share them with us. It is great to hear that you have enjoyed your stay with us. Rest ensured, that we will take your comments as further encouragement within the team,...More