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Holiday Inn Little Rock West - Chenal Pkwy

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Traveller (14)
Room & Suite (25)
Dining (14)
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Overview
  • Excellent53%
  • Very good23%
  • Average12%
  • Poor7%
  • Terrible5%
Travellers talk about
“glass sliding”(2 reviews)
“her attention”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Holiday Inn Little Rock West - Chenal Pkwy
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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172 results
Traveller rating
87
41
22
13
9
Traveller type
Time of year
LanguageEnglish
87
41
22
13
9
Show reviews that mention
All reviewsglass slidingreturn trip homeher attentionbathroom doorlobby area isstaff personfire pitwest sidewould stay here againhighly recommend this hotelcomplimentary breakfastthe room was nicelate checkpleasant staybed was very comfortableembassy suitesrock
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1 - 5 of 172 reviews
Reviewed 2 weeks ago

We booked this hotel and told them we had three people and needed two beds. Upon arrival very late at night, we discovered we had one bed with no pullout sofa, nothing else. After trying to get another room, they said they had none or...More

Thank F2595S
Response from IHGService, Guest Relations Manager at Holiday Inn Little Rock West - Chenal PkwyResponded 2 days ago

Hello F2595S, Thank you for taking the time to write a review of our hotel. Allow me to apologize for any inconvenience you may have experienced due to issues at check-in. I have sent you a private message in an effort to follow up on...More

Hotel's Favourite
Reviewed 26 December 2017

We stayed here for a night. Stay was very pleasant. All the amenities were excellent. All the staffs were very courteous and helpful. Though it was Christmas eve they tried to provide best service. We did not get complimentary breakfast that was the only con...More

Thank GiriBhat
Response from Kaleah S, Sales Assistant at Holiday Inn Little Rock West - Chenal PkwyResponded 26 December 2017

Thank you for your great feedback. We regret the restaurant was closed during your stay. We would like to offer you a comp breakfast on your next visit to our property. We value each an every guest and hope that you will join us again...More

Reviewed 12 March 2018

Stayed here 4 nights with my husband. The room is set-up oddly, and the bathroom door (which is a glass sliding pocket door, is like 2 feet from the end on the bed. We've stayed here before, but it was shortly after they opened. The...More

Thank tulumtam
Response from IHGService, Guest Relations Manager at Holiday Inn Little Rock West - Chenal PkwyResponded 4 weeks ago

Hello tulumtam, Thank you for choosing to stay with us and for leaving a review. It is unfortunate that you were not able to fully enjoy your stay due to the room layout and the level of service you received. Your comments are highly valuable...More

Reviewed 2 March 2018 via mobile

Hotel is clean and new. The only downfall on the first night there was NO towels or soap in the room. But they took care of the problem by delivering the towls to the room. I would stay here again in the future.

Thank janeti577
Response from Kaleah S, Director of Sales at Holiday Inn Little Rock West - Chenal PkwyResponded 2 weeks ago

Thank you so much for you business, we apologize for the error of housekeeping. However, we are happy to know the front desk took care of you. We hope to see you again soon!

Reviewed 28 January 2018 via mobile

This property is a little gem of a hotel hidden on the west side of town. The rooms have a European design but with space enough to spread out. The pool area is nice, as is the work out room. The bar has limited choices,...More

Thank travelingBard23
Response from Kaleah S, Director of Sales at Holiday Inn Little Rock West - Chenal PkwyResponded 2 weeks ago

Thank you for the kind words, we hope to see you again soon!!!

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Children Activities (Kid / Family Friendly)
Dry Cleaning
Concierge
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$92 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Little Rock
#14 Family Hotel in Little Rock
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$92 - US$126 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#11 Business Hotel in Little Rock
#14 Family Hotel in Little Rock
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (14)
Room & Suite (25)
Dining (14)
Pool & Beach (5)
Business Centre & Event Rooms (5)
Room Tips
"go somewhere else"
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"Third level is the best option that is level with parking"
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"parking on 3rd floor because hotel is on a hill."
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"avoid Room 102"
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