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Courtyard Little Rock West

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127 Reviews from our TripAdvisor Community

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Showing 126: English reviews
Fort Smith, Arkansas
Reviewed 4 weeks ago

This was a "free" night with points that cost $20. The room was recently upgraded with a new microwave and coffee maker that was not hooked up. There was no non caffeine tea, but a kind staff member filled that need. There was no tv guide to channel selection, but front desk offered to bring one up. We declined, read...

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Helpful?
Thank milehighbullet1
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the review! The $20 incidental authorization will fall off in a few days if you didn't have any charges. We have a notice about this hold posted at the front desk. I apologize this was not shared with you at check-in. Your feedback will be shared with leadership for improvements. Sincerely, Vivian

Chicago, Illinois
Reviewed 4 weeks ago

This courtyard is well located - close to the intersection of several freeways. I find it a good spot to drive to several nice restaurants nearby. Prices are reasonable and rooms are comfortable. Cant complain about this kind of place. Good choice if you happen to be in the area.

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Helpful?
Thank Freq_Traveler_101
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the review and the "solid" rating! Hope you stay with us again soon and we can earn an even higher score. Sincerely, Vivian

Harrisburg, Pennsylvania
Reviewed 2 November 2016

Booked this last-minute as our plans changed to give us a night in Little Rock. Arrived on a quiet Sunday afternoon to a deserted parking lot and a friendly front-desk person. She quickly moved us to the top floor at my request and thanked me for being platinum elite and upgraded us to a "sweet" suite! Room was clean, property...

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Helpful?
Thank Show_Biz_Kid
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Can I just say I love you? Thank you for the wonderful review! I hope to see you the next time your plans change to Little Rock. Sincerely, Vivian

Johns Creek, Georgia
Reviewed 2 October 2016

We stayed here while passing through Little Rock to avoid being in noisy traffic areas. The hotel was pleasant. Within a few minutes drive there was a wide range of dining options (not just interstate fast food) as well as a variety of shopping options to restock while traveling. While it was a detour off of I-40, we found it...

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Helpful?
Thank Mark H
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the great review! I am happy we met your needs. Please come back to see up if ever you are passing through Little Rock again. Sincerely, Vivian

California
Reviewed 14 September 2016 via mobile

Nothing really stood out from this Courtyard. It was nice, clean, and served my need of a place to sleep in. Did seem a little more rustic and simple compared to other CY I've stayed in, more like an upgraded Fairfield Inn than a true CY. Wouldn't mind staying again though.

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Helpful?
1Thank jcastaneda
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am glad we served your needs and you would stay here again. Sincerely, Vivian

Orlando, Florida
Reviewed 10 September 2016 via mobile

I stayed in this hotel just about a month ago and it has left such a poor taste in my mouth I had to leave a review warning others to stay far away. When I checked in I noticed that the property was dated, but renovated which I was perfectly fine with, as many courtyards I have been to before...

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Helpful?
Thank Dannypageind
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I understand how the problems you experienced didn't leave you with a positive impression of our hotel. I apologized for the poor customer service you received. I will work to improve in the areas we failed you in to ensure this doesn't happen in the future. Sincerely, Vivian

Crossett, Arkansas
Reviewed 19 August 2016 via mobile

Came to little rock on a spur of the moment trip during my wife's pregnancy. This hotel worked with us to give us a great rate based on our situation and worked continually with us throughout our stay to provide every accomidation. The staff were beyond friendly and the rooms were clean and comfortable. Excellent hospitality coupled with a great...

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Helpful?
Thank Jmaxwell00
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for the wonderful review! It was a pleasure serving you and making your stay great! Congratulations on the pending arrival! We hope to see you again soon and bring pictures. Sincerely, Vivian

Reviewed 12 August 2016 via mobile

When I entered the room, it smelled very strongly of a dirty locker room.The tub was old and stained yellow , there was no tub stop to take a bath. There were not enough toiletries. One very small bottle of shampoo, conditioner , and lotion . One tiny bar of soap. This room had a 4 person max stay, its...

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Helpful?
Thank KRISTIN T
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am happy you found the beds comfortable and the staff very friendly. I understand how the problems you experienced were not what you expected from Marriott. I apologize for the odor and other issues you experienced. I will work with my team to improve in these areas to prevent this occurring in the future....

Scottsdale, Arizona
Reviewed 10 August 2016 via mobile

This is an older hotel that got a sprucing up - but still felt tired and dated to me. Paper thin walls (woken up this morning by the guests next door talking) and awkward room layout/ tv placement didn't appeal to me. And either did the housekeeper knocking on the door and asking what time we'd be leaving!! I don't...

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Helpful?
Thank sue l
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your review. I am disappointed to hear your stay was less than perfect. I apologize for the issues you experienced. We will work to improve. Sincerely, Vivian

Reviewed 5 August 2016 via mobile

Thank you for all your help and wonderful service. The room was clean and fresh! The hotel was clean and beautiful! We were traveling on our way to visit family without my husband, and we were given free breakfast. So blessed!

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Helpful?
Thank Rachel d
CY_LRWest_Gen_Mgr, General Manager at Courtyard Little Rock West, responded to this review

Thank you for your awesome review! I am elated your stay was wonderful! Please come visit us again soon. Sincerely, Vivian

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities

Additional Information about Courtyard Little Rock West

Address: 10900 Financial Centre Pkwy, Little Rock, AR 72211-3531
Region: United States > Arkansas > Little Rock
Price Range: RM360 - RM600 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Little Rock West 3*
Number of rooms: 137
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Also Known As:
Courtyard Little Rock West Hotel Little Rock
Little Rock Courtyard
Little Rock Marriott
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Questions & Answers

Questions? Get answers from Courtyard Little Rock West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a courtyard view”
 of 5 bubbles KAnn1977, 8 Jun 2016 | Read review
“Pool side would probably be quieter but traffic noise on our side was not excessive”
 of 5 bubbles rgrippo, 2 May 2016 | Read review
“Rooms on the inside have a view on the courtyard”
 of 5 bubbles pahembr, 9 Mar 2016 | Read review
“Away from the elevator and the ice machine”
 of 5 bubbles sfgardener, 20 Feb 2016 | Read review
“Rooms away from the interstate are less noisy”
 of 5 bubbles 582AW582, 9 Jul 2015 | Read review
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