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Extended Stay America - Little Rock - Financial Centre Parkway

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Overview
  • Excellent9%
  • Very good18%
  • Average20%
  • Poor6%
  • Terrible47%
today
“Poor Hotel”
13 Jan 2018
“Traveling critters”
AMENITIES
Free Wifi
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (44)
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1 - 5 of 44 reviews
Reviewed today

No luggage cart and slow elevator. Had to unpack a van and take things to 3rd floor when we were supposed to be on the ground level. Make matters worse, the room was at the very end of the 3rd floor which made for an...More

Thank KB L
Reviewed 6 days ago

Room 109 had an electric outlet hanging outside of the wall with no face place. The room smelled musty. Used soap was on top of the shower area in 2 places. Not tub drain cover so no way to take a bath. Bathroom door was...More

Thank Erick S
Response from 00esa, Manager at Extended Stay America - Little Rock - Financial Centre ParkwayResponded 5 days ago

Erick, thank you for being our guest. We are sorry for the cleanliness and maintenance issues you faced in your room. Your comments have been discussed with the concerned team members to improve our future guests’ experiences. Again, we apologize for the inconvenience caused to...More

Reviewed 23 May 2018 via mobile

Stayed for a few days so while the staff were cool people over all I didn't have hot water my whole trip which made it hard to bathe. Front desk offered to move me but the room I was moved too had no hot water...More

Thank kukura2
Response from 00esa, Manager at Extended Stay America - Little Rock - Financial Centre ParkwayResponded 24 May 2018

We sincerely apologize for falling short of your expectations and for not providing you with an exceptional stay. Your feedback has been noted as it will help us improve our future guest experiences. Please consider giving us another chance to provide you with a much...More

Reviewed 5 May 2018 via mobile

I stayed at this hotel over a year ago & while nothing fancy, it was clean & great staff. This time, the only reason for the one star was the gal at the front desk who bent over backward trying to do her best given...More

Thank Ninatb3
Response from 00esa, Manager at Extended Stay America - Little Rock - Financial Centre ParkwayResponded 6 May 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Reviewed 18 April 2018

i never have any problems at this hotel check in is always a breeze and everybody is so nice and real helpful. beds are comfortable and whats better than being able to cook in the full kitchens i had a Great Stay and woll be...More

Thank Karisha B
Response from 00esa, Manager at Extended Stay America - Little Rock - Financial Centre ParkwayResponded 19 April 2018

Karisha, thank you for returning to stay at Extended Stay America. We are delighted to read you liked our courteous service and your well-appointed room. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management

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About
Amenities
Top amenities
Breakfast included
Free High Speed Internet (WiFi)
Hotel Amenities
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$49 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$49 - US$65 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Questions & Answers
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Room Tips
"Rooms Small and Dirty"
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"Ask to check the room out in advance before you get a crappy one!"
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"Stay somewhere else! Not a placevANYONE should stay! There are MUCH better places!"
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"Do not stay here!"
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