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This is a very clean hotel, comfortable, and in a great location. Staff were very friendly. Unfortunately the A/C gave out the second night. Front desk was unwilling to move me to a new room even though it would take two days to fix the...More
Review collected in partnership with Extended Stay
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Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 1 week ago
Thank you for being our guest at Extended Stay America - El Paso - West. It’s nice to know your overall stay was pleasant and that you liked our convenient location. With that said, we are sorry for the issue you encountered with the air...More
I stayed here for 3 months and found it great. It is an older building, but is kept up with pride. The people who work there are dedicated to keeping their customers happy and safe. The place is close to most things you may need,...More
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 5 May 2017
Many thanks for sharing your experience of Extended Stay America - El Paso - West. We are thrilled to know you our location worked well for you and that you were very much satisfied with the service provided by our associates. I will personally thank...More
This place is very nice with clean rooms. The maid service was always on hand employees were always in a good mood and that you don't see too often I would stay here and tell anyone who is looking for a hotel so many places...More
Response from 00esa, General Manager at Extended Stay America - El Paso - WestResponded 12 April 2017
Thank you for choosing Extended Stay America - El Paso - West during your business visit to our area. I am so glad that you found us to be a great value and enjoyed our clean facilities, location, and the outstanding service from our associates....More
I booked here thinking I just needed a place for the night. But when I arrived I was immediately impressed. The area is nice and walking distance within a grocery store, convenient store, and places to eat. Also there's a laser tag place next door....More
Thank Austin M
Response from Manager_11525, Manager at Extended Stay America - El Paso - WestResponded 15 May 2017
The team and I appreciate your remarks. It is a pleasure yo read how you were impressed with our convenient location and the quality of your room for your one night stay at our hotel. Thank you again for your review. We look forward to...More
Staff are easy to work with and have a good sense of humor. I was on a budget and had to keep what I spent under a certain amount. They worked with me to keep my daily budget under that amount. Right off Montana made...More
Response from Manager_11525, Manager at Extended Stay America - El Paso - WestResponded 12 April 2017
Thank you for sharing your comments regarding your stay. It is good to know you staff made a positive impression during your stay. We are pleased to read that our hotel's affordable rates for accommodations were perfect for you. Thank you again for sharing your...More
US$69 - US$88 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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