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Extended Stay America - El Paso - Airport

125 reviews
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Traveller (3)
Room & Suite (8)
Dining (1)
Overview
  • Excellent53%
  • Very good16%
  • Average9%
  • Poor6%
  • Terrible16%
Travellers talk about
“grab and go”(6 reviews)
“front desk”(20 reviews)
Free Wifi
Free Parking
Non-Smoking Rooms
Airport Transportation
Suites
Kitchenette
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - El Paso - Airport
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (125)Write a Review
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64
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LanguageEnglish
64
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20
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All reviewsgrab and gofront desksmell of cigarettesany requestsshort term staylaundry roompots and pansgeneral managerevery weekstaff is very friendly and helpfulfull size fridgehome away from homegreat ratehotel staffexcellent customer servicenice roomslocation is great
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1 - 5 of 122 reviews
Reviewed 2 weeks ago via mobile

My company take a room for me here because I had to stay in el Paso for 1 month and a half!! Clean and nice room. Swimming pool outside, in front of twin peaks restaurant and near to the highway. The staff of this hotel...More

Thank Gabriele C
Response from 00esa, Manager at Extended Stay America - El Paso - AirportResponded 2 weeks ago

Gabriele, it was our pleasure having you as our guest at Extended Stay America. We are delighted to read you enjoyed your stay with us and our facilities and service were to your satisfaction. We look forward to sharing your positive feedback with our team...More

Hotel's Favourite
Reviewed 26 October 2017 via mobile

I flew to El Paso from Phoenix, AZ and had an issue getting a rental at the airport. I got the room because I was essentially stranded until the morning. My grandmother drove to pick me up from Midland and I needed any extra 2...More

Thank Matt C
Response from 00esa, Manager at Extended Stay America - El Paso - AirportResponded 27 October 2017

Matt, thank you for sharing your kind review of Extended Stay America. We are glad to read you had a comfortable stay and that your well-appointed room and our courteous service met your expectations. We will be sure to share your compliments with the entire...More

Reviewed 4 weeks ago

Not recommended...This stay is overpriced about 50%. Room is small. TV is microscopic in size. Place looks like something from the 1980's. Chase Suites just down the road is a much better value. At least the heaterMore

Review collected in partnership with Extended Stay
Thank F2222PRwilliamm
Response from 00esa, Manager at Extended Stay America - El Paso - AirportResponded 3 weeks ago

William, we’re sorry for not meeting all of your expectations and for the issues you had with the cost of your stay. We have shared your feedback with the entire team and will use it as a training tool to improve our performance moving forward....More

A TripAdvisor Member
1
Reviewed 1 December 2017 via mobile

I only stayed for one night but the manager and the workers behind the front desk were very helpful and answered any questions I had. They were friendly and made me feel welcome. The room was clean and had all of the necessities when I...More

Thank A TripAdvisor Member
Response from 00esa, Manager at Extended Stay America - El Paso - AirportResponded 2 December 2017

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our Front Desk staff. We will be sure to share your compliments with our entire team for...More

Reviewed 30 November 2017

Excellent customer service, GREAT rooms, microwave, big refrigerator, cool a/c, mini but amazing stove. Only thing I didn't l like was the cigarette butts all over the stairs and the smell of cigarettes.More

Review collected in partnership with Extended Stay
Thank edgarmK1476YU
Response from 00esa, Manager at Extended Stay America - El Paso - AirportResponded 30 November 2017

Thank you for being our guest at Extended Stay America. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. We work hard to provide high levels of service, so we will share your...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Airport Transportation
Room amenities
Microwave
Details
Price range
US$62 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$62 - US$76 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Best Value Hotel in El Paso
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (3)
Room & Suite (8)
Dining (1)
Hotel & Grounds (5)
Bathroom (1)
Questions & Answers
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Room Tips
"Great rate!"
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"All rooms are close to elevator and stairs!"
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"The rooms are very quite"
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"I was on third floor facing west. Even being near the elevator, it was still very quiet"
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