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Hawthorn Suites by Wyndham EL Paso Airport

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Hawthorn Suites by Wyndham EL Paso Airport
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763 Reviews from our TripAdvisor Community

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There are newer reviews for Hawthorn Suites by Wyndham EL Paso Airport
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Showing 745: English reviews
Eastpointe
Level Contributor
4 reviews
4 hotel reviews
Reviewed 26 April 2016

For a traveler this is a good hotel is your only here for the night. I stayed 6 nights and I had a few issues, I had to ask for clean glasses in the bathroom, it seems like they only vacuum every other day, air conditioner was noisy. But overall for the money it was well worth it, the lobby... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank John L
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments as we can only improve when we read about our guests concerns. Our Housekeeping staff were made aware of your concerns early in your stay and have been addressed. My apologies for the irregularity of vacuum scheduling for your room. We appreciate your business as all concerns have been addressed with each department Manager. We... More 

Guatemala City, Guatemala
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 25 April 2016

My five-night stay at Hawthorne Suites was a pleasant and comfortable experience. My third-floor room was far from any noises from elevators or other guests, and even though the window opened onto the El Paso airport the only aircraft I heard were when I had the window open and was already awake. The bed was great and the A/C kept... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank JVDonnant
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your review. Your complete coverage of your stay has been shared with the staff, I am pleased with your recap of your experience. Guest satisfaction is key to any business and we are striving to be the best we can be each and every day with all of our guests. Please come again and, thank you for... More 

Albuquerque, New Mexico
1 review
Reviewed 25 April 2016

Hotel lobby was nice but once you get into the room it was another story. I had stained sheets and there was what looked to be blood splattered on the light fixtures , walls, and doors. This was notified to the hotel staff when departed so hopefully it was taken care of. Did not sleep at all. And i think... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 582alanu
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

My sincere apologies for your concerns. This matter was addressed immediately and I appreciate your comments. Thank you. More 

Baghdad, Iraq
1 review
Reviewed 21 April 2016

Receptionist (heavyset African-American male) condescending .... Cold water... Smell smoke on non-smoking areas...check-in took 20 minutes with a reservation..... Room key-card malfunctions.... Just to name a few issues

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank 253rayai
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Your comments are very important to me. It is never our intent to be any thing but polite and accommodating to all of our guests. My sincere apologies to you as we value your business and hope that you will give us another opportunity to better serve you in the future. More 

Laredo, Texas
1 review
Reviewed 20 April 2016

Very clean room. Quiet surroundings. Nice part of town. Staff was courteous, the shuttle is a great perk. They take anywhere you want 3 miles in any direction. Great hotel. Only issue I had was trying to get my rewards points. It's like trying to make a full court basketball shot, nearly impossible.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank joerM4702LB
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

I appreciate your review, thank you. I too know what it is like to make that shot! Rest assured that your WR points should be a slam dunk and please accept my apologies. Let us know if you continue to have problems. Thank you for your business. More 

Deming
Level Contributor
326 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 16 April 2016 via mobile

Stayed here again because I liked it so much the first time. This time I had Brittany as the guest representative that got me checked in, she did a exceptional job! This hotel is clean, comfortable and centrally located near a variety of restaurants and amenities a traveler might need. I like the feel of this hotel and they also... More 

Helpful?
Thank Gordon G
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you! Our Front Desk Associate is a delight! Your comments are appreciated. We are very pleased that you find our services to fit your needs. We appreciate your business. More 

La Luz, New Mexico, USA
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2016

Hadn't stayed here before, really nice check in clerk. Older rooms, really annoyed that airport hotel didn't start breakfast until 6am. My flight, along with lots of flights leave at 6am. No breakfast.

Review collected in partnership with Hawthorn Suites by Wyndham

Helpful?
Thank JEHMiller
GMHawthornSuites, General Manager at Hawthorn Suites by Wyndham EL Paso Airport, responded to this review

Thank you for your comments. Just let us know that you leave early and we will be more than happy to see that you have a "breakfast bag to -go" for your flight out. We are always set up with coffee, cereal, muffins, fruit and juice for our early-out Guests. We appreciate your business, just let us know what your... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hawthorn Suites by Wyndham EL Paso Airport

Address: 6789 Boeing Drive, El Paso, TX 79925-1103
Region: United States > Texas > El Paso
Price Range: RM360 - RM480 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hawthorn Suites by Wyndham EL Paso Airport 2.5*
Number of rooms: 191
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Also Known As:
Hawthorn Suites By Wyndham - El Paso Hotel El Paso
Hawthorn Suites El Paso
Hawthorn Hotel El Paso
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Questions & Answers

Here's what travellers have asked, with answers from Hawthorn Suites by Wyndham EL Paso Airport staff and other travellers.
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Questions? Get answers from Hawthorn Suites by Wyndham EL Paso Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are spread out over property with some areas very quiet”
 of 5 bubbles donaldw840, 27 Sep 2016 | Read review
“The extra charge for the larger suites are well worth it.”
 of 5 bubbles elynch44, 24 Aug 2016 | Read review
“All rooms are exceptionally well appointed, immaculate and very comfortable.”
 of 5 bubbles cgilheany, 28 May 2016 | Read review
“corner suite near the front was kinda loud with outside door slamming every time some one came in”
 of 5 bubbles AbeNRowe, 20 May 2016 | Read review
“I stayed on the second floor. Really doesn't matter each floor has launders and a small gym.”
 of 5 bubbles lmc203, 13 May 2016 | Read review
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