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    Hilton Garden Inn El Paso/University

    111 West University Avenue, El Paso, TX 79902
    Hotel website
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    06/08/2017 07/08/2017
    US$149
    US$149
    US$149
    Traveller (51)
    Room & Suite (27)
    Dining (4)
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    Overview
    • Excellent60%
    • Very good28%
    • Average9%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Hilton Garden Inn El Paso/University
    Special Offer: Double Points, Every Stay
    Hotel deals
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    633 reviews
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    498 reviews
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    Rooms
    6 Aug7 Aug
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (624)
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    There are newer reviews for Hilton Garden Inn El Paso/University
    See the most recent reviews

    11 - 15 of 606 reviews

    Reviewed 4 weeks ago

    Great place to stay!! I was having surgery at providence and it's located within walking distance!! The hotel staff were very nice and were able to accommodate all of our needs. We plan to use the hotel again in th future.More

    Review collected in partnership with Hilton Garden Inn
    Thank carrieh899
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Thank you for your positive review, we hope all turned out well with your surgery. With the hospital located across the street from us, we are the perfect choice for people coming in for procedures. I'm happy to see that you found my staff friendly...More

    Reviewed 18 June 2017

    Awesome room, very quiet except the mattress was too hard for me. I stayed here last year for about 4 weeks and that is why I came back this time the staff both last year and this are awesome and very friendly.More

    Review collected in partnership with Hilton Garden Inn
    Thank dawnhB9962CJ
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Thank you for taking the time to review the Hilton Garden Inn El Paso. We are glad to see that you are a returning client and that our service and hospitality is the reason you came back. I and sorry that you did not enjoy...More

    Reviewed 14 June 2017

    While staying at this location, we experienced a power outage. I understand the problem but was extremely disappointed in the way it was handled. I could not get any help in getting another room in this hotel, or another location, which I was willing to...More

    Review collected in partnership with Hilton Garden Inn
    Thank G934JHmaram
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 14 June 2017

    Thank you for taking the time to respond to the Trip Advisor survey. We are very sorry that we did not meet your expectations on your last visit to the Hilton Garden Inn El Paso. I have shared your experience with my staff and we...More

    Reviewed 12 June 2017

    Our room with 2 queen beds was very clean and quiet, adequate in space for 4 adults, and nicely furnished. There are two gas stations one block away at University and Mesa, one with a Circle K and the other with a 7-11. We did...More

    Thank Jim_de_Burque
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 4 days ago

    Thank you for your positive review of the Hilton Garden Inn El Paso/University. I am glad to see that you enjoyed our hotels services and amenities...even the coffee... I am glad to see that you were able to enjoy our complimentary shuttle service to the...More

    Reviewed 11 June 2017

    Service was swift and accommodations were exactly what I expected and more. As a germaphobe the room was up to par. Hotel located convinetly near tons of bars and restaurants! Literally a walk from UTEP which came in handy with the nightmare parking during the...More

    Review collected in partnership with Hilton Garden Inn
    Thank jasmind450
    Response from LorenzoFlores, General Manager at Hilton Garden Inn El Paso/UniversityResponded 14 June 2017

    Thank you for the wonderful review! Cleanliness is very important to us and I am glad to see the staff met your expectations. I appreciate your business and look forward to your next visit.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$88 - US$228 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in El Paso
    • #4 Business Hotel in El Paso
    • #5 Romantic Hotel in El Paso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hilton Hotels Direct, Expedia, Priceline, TripOnline SA, Travelocity, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Hilton Garden Inn El Paso/University reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • El Paso
    • Also Known As
    • Hilton Garden Inn El Paso Hotel El Paso ,
    • Hilton El Paso ,
    • El Paso Hilton Garden Inn
    Add Photo Photos
    Traveller (51)
    Room & Suite (27)
    Dining (4)
    Pool & Beach (3)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (11)
    Bathroom (10)
    Nearby
    Holiday Inn El Paso Airport
    633 reviews
    9.22 km away
     
    Comfort Inn & Suites I-10 Airport
    418 reviews
    10.18 km away
     
    Microtel Inn & Suites by Wyndham El Paso Airport
    981 reviews
    10.23 km away
     
    Hampton Inn & Suites El Paso-Airport
    498 reviews
    10.13 km away
     
    Nearby Restaurants
    Rib Hut
    90 reviews
    .40 km away
    Whataburger
    52 reviews
    .13 km away
    Salt Box Pours & Provisions
    8 reviews
    .28 km away
    Sushi Zen
    13 reviews
    .27 km away
    Nearby Attractions
    The El Paso Holocaust Museum
    134 reviews
    1.51 km away
    St. Patrick Cathedral
    30 reviews
    1.14 km away
    Sun Bowl Stadium
    29 reviews
    .75 km away
    H & H Car Wash and Coffee Shop
    48 reviews
    1.60 km away
    Ask a question
    Questions & Answers
    vgl333
    5 June 2017|
    Answer
    Response from leemI813FI | Reviewed this property |
    Only inside bar open while i stayed cold outside
    0
    Votes
    GGCalifornia98
    10 May 2017|
    AnswerShow all 6 answers
    Response from LorenzoFlores | Property representative |
    Yes, the Sun Bowl Stadium is under a 10 minute walk from the hotel.
    0
    Votes
    PickySleeper482
    12 September 2016|
    AnswerShow all 4 answers
    Response from LorenzoFlores | Property representative |
    Unfortunately, we are not pet friendly. Service dogs are welcomed.
    1
    Vote
    Room Tips
    "If you like your room really cold and it is really hot outside, don't pick a room on the top floor..."
    Read review
    "Avoid the lift area and take a high floor to lessen the A/con noise"
    Read review
    "stay away from elevators"
    Read review
    "Avoid 10 - 19 rooms which are near the elevator and loud ice machine."
    Read review
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