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Camino Real El Paso

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416 Reviews from our TripAdvisor Community

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Showing 385: English reviews
Reviewed 3 January 2013 via mobile

The room was nice, quiet & clean. Unfortunately, the hotel seemed understaffed & people at the front desk didn't seem to communicate with each other. I had certain incentives included in my rate & the hotel service was ignorant when I put in my request for the drinks & food. I called the front desk the 2nd night, made the...

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Helpful?
Thank RogueMadraDubh
CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Hungrytraveler21, Thank you for writing a review of our hotel. We appreciate your honesty and apologize that your stay was unsatisfactory. We look forward to the opportunity to welcome you back and exceed your expectations. Always at your service. Enrique De la Cueva General Manager

Austin, Texas
Reviewed 2 January 2013

When I found out there was a historic hotel in El Paso I was excited because there's nothing more pointless feeling than paying $100+ a night for a basic, chain airport hotel with no style. I've stayed at the Camino Real twice and I'd say that if you're willing to put up with its age and associated challenges, it is...

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Helpful?
Thank Veronica S
CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Veronica S, Thank you for sharing your feedback from your second visit to Camino Real Hotel. We appreciate your honesty and sincere comments. We are glad that you enjoy the history that is within our Hotel and hope to see you back soon. Always at your service. Enrique De la Cueva General Manager

Dallas, Texas
Reviewed 31 December 2012 via mobile

Cool historic hotel in neat location with stuff within walking distance. It's dated though. Expect funny smells like an old hotel would have. No Concierge, no pool, no spa. Our room wasn't quite ready at check-in time. Overall, love it for the history. But leave it for the lack of luxury.

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Thank uscchic
CaminoRELP, General Manager at Camino Real El Paso, responded to this review

Dear Guest, Thank you for writing a review of our hotel. We appreciate your honesty and apologize that your stay was unsatisfactory; on the subjects you mentioned we do have an outdoor pool on the 10th floor. We look forward to the opportunity to welcome you back and exceed your expectations. Always at your service. Enrique De la Cueva General...

Huntsville
Reviewed 20 December 2012

So just as every other review is stating- this place is old. I'm not talking like 20 years "old", I'm talking was built in 1912 old. I stated that I didn't "hate" it because the place as a whole is so beautiful. The Tiffany globe ceiling in the bar area is obviously the main highlight of the hotel. The staff...

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Thank Prettynpink219
Reviewed 7 December 2012

I am not one to usually write these reviews, but I would really want to dissuade anyone from staying at the Camino Real Hotel. The hotel is old...not a big deal, if it is rehabbed. It is supposedly refurbished....in my experience, a definite no. Or alternatively, the rehab was done so long ago it needs to be completely redone...like painting...

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2Thank MJSWahoo
Reviewed 26 November 2012

I got there by mistake looking for a hotel, their information states historic not prehistoric, rooms are outdated, WOW tvs are the oldest they almost have bulb tvs, bathrooms with leaks and really bad stains, and the worst of it is that the water comes out brown, they say it is from the city I don't believe so, hotels now...

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1Thank Justtvlr
London
Reviewed 22 November 2012

The room was absolutely lovely (ask for a corner room and then you get two sets of windows and even more view. There was a probelm with the TV in our room, so we were immediately offered a new room and asked to check that we were happy with it first. As the rooms did not have a fridge one...

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Thank dsbfjW
San Antonio, Texas
Reviewed 17 November 2012

I got the chance to stay at the Camino Real in late September of this year. When I first came across the hotel while searching for a place to stay, I was a bit hesitant about it, since I've never heard of it. I did a quick search of reviews on good old TripAdvisor and decided to give it a...

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1Thank Keizan
Dallas
Reviewed 16 November 2012

The wine list is gone, the rooms are antiquated, poor television reception, slow wait staff, sit at the bar and wait for a drink. Rusty, smelly water from the tap, loud obnoxious a/c-heater units. General Manager did not respond to my formal complaint.

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Thank drosene1
Nashville
Reviewed 14 November 2012

This property is in a rebuilding area of downtown El Paso and really has a great deal of potential. It is in the National Registry of Historic Places and does have a certain ambience to it. The employees are first class and everything they do is for the comfort and benefit of their guests. However, the rooms need to be...

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Thank OrangeBird

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Hotel Camino Real
Hotel Camino Real
Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Since 1912, our Texas landmark hotel is located in the heart of downtown El Paso, adjacent to the El Paso Convention Center and within walking distance of museums, historic San Jacinto Plaza, Downtown Entertainment and Business Districts. Guests will enjoy La Huerta Restaurant Open from 6 am until 11 pm, opened from Mon to Sunday Dome Restaurant Open from Tuesday to Saturday from 5 pm to 11 pm Pool Open from 6 am to 11 pm Gym open 24hrs Room service from 6 am until 12 am Secured underground parking Complimentary airport shuttle safe deposit box bilingual staff Business center 24Hrs Union Plaza District about 20 restaurants and bars just 5 min in walking distance Chihuahua's Baseball Stadium 1 block away Hudson Williams Convention center across the street San Jacinto Plaza only 1 block away Museum of art across the street Museum of History 2 blocks away Public Library 3 block away SunBowl Stadium 2 min drive Cincinati District with bars and restaurants next to UTEP only 5 min drive - Located in the Hearth of El Paso, a Texas Landmark part of Historic Hotels of America, with Texas Sized rooms, and a distintion in service with 357 rooms and 19 meeting rooms. ... more   less 

Additional Information about Camino Real El Paso

Address: 101 South El Paso Street, El Paso, TX 79912
Region: United States > Texas > El Paso
Price Range: RM391 - RM684 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Camino Real El Paso 3.5*
Number of rooms: 357
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Also Known As:
Camino Real El Paso Hotel El Paso
Camino Real Hotel El Paso
El Paso Camino Real
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real El Paso staff and other travellers.
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Questions? Get answers from Camino Real El Paso staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Anson11, a few minutes' walk from the hotel, just beyond the Plaza Theatre, is a great upmarket bistro.”
 of 5 bubbles DL390, 26 Oct 2016 | Read review
“The corner rooms are enormous.”
 of 5 bubbles bonuspoints2016, 19 Oct 2016 | Read review
“Only the higher end suites appeared to be given regular attention, from housekeeping & maintenance, but furnishings are still below par..”
  • Detached headboards of double beds
  • 2nd try to capture mold/ mildew in shower
 of 5 bubbles CHAtraveler2016, 22 Aug 2016 | Read review
“Ask for an ocean view.....”
 of 5 bubbles TreysTravels, 22 Jul 2016 | Read review
“The higher the better to avoid lobby noise.”
 of 5 bubbles garyj897, 6 May 2016 | Read review
5 of 5