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Embassy Suites by Hilton El Paso

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Embassy Suites by Hilton El Paso
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223 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Honolulu, Hawaii
Reviewed 2 days ago NEW

A great property. You must call the hotel to schedule the airport shuttle pickup from the airport - expected since the airport is so small. Typical Embassy Suites breakfast. Manager's reception had a good variety of snacks including vegetables and hummus. Staff very friendly. Rooms large. Didn't get a chance to try fitness center or pool/spa. There was a bathtub...

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Helpful?
Thank sheiksan
Port Huron, MI USA
HOTEL’S FAVOURITE REVIEW
Reviewed 9 January 2017 via mobile

I stayed at this hotel about 9 years ago, before the remodel. It was nice then, but now it's even better! The rooms are large and well insulated for noise- a nice consideration when you are traveling with two kids under 2! Free snacks and alcoholic drinks from 5:30-7:30 each nice is a plus, nice way to relax without having...

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Helpful?
Thank Jonathan L
About Hotel's Favourite Review
ELPGW, General Manager at Embassy Suites by Hilton El Paso, responded to this review

Dear Jonathan L: Thank you for taking the time to write a review on TripAdvisor for the Embassy Suites El Paso. It is wonderful to read your review and we appreciate the outstanding rating for all areas of the hotel. Additionally, I appreciate your mention of Vincent and the Embassy Suites team! Your comments will be shared with the all...

Miramar Beach, Florida
Reviewed 2 days ago NEW

One of the best experiences ever at a Hilton property. Superb management and staff. Treated us as family and not a short term customer! From arrival to check in and through our stay we were treated with quality and professional customer service! The morning breakfast was the best I have ever had and the salsa for your egg choice is...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank OTEIII
United States
Reviewed 2 days ago NEW

Nice hotel, nice location and friendly staff. But there are still AC issues and cleaning issues on my second visit. The rooms are clean the public areas need attention. I really like the layout and the open atrium of the hotel but some things need attention and soon.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank David P
Gautier, Mississippi
Reviewed 3 days ago NEWvia mobile

I've stayed here twice for almost a week each time. The first was a week last June and now a week in February. The rooms are a great size and they're kept really clean. Service is friendly and the breakfast is pretty good. I do have a complaint about the heating/air conditioning. When I was there in June, the a/c...

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Helpful?
Thank theytookmyname
Dripping Springs, Texas
Reviewed 4 days ago NEW

The Embassy Suites in El Paso is probably one of the best hotels to stay in El Paso. The rooms are very nice, the breakfast is good and the hotel staff is very friendly and helpful. I travel to El Paso twice a month for business and this is the number 1 place I like to stay.

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Helpful?
Thank brianaX2375OL
Edgewood, New Mexico
Reviewed 1 week ago

Lack of couteous treatment by manager when they did not honor my Hilton Honkrs pre checkin. I was told that if I were a Diamond member I would have been treated differently. I was shocked by this response from the manager and then having to wait about 10 minutes to be checked in. The breakfast buffet was out of items...

Review collected in partnership with Embassy Suites Hotels
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Thank Scott O
Albuquerque, United States
Reviewed 1 week ago

Ive stayed here before. I always enjoy the free breakfast and the rooms are pretty clean! I would recommend staying here and I would like to try other Embassy suites in other cities. I would recommend the rooms and the suites they are nice and roomy. I would like to have an option of another bathroom

Review collected in partnership with Embassy Suites Hotels
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Thank P9075SIalicias
Montgomery, United States
Reviewed 1 week ago

Very nice lobby but room may be uncomfortable because of the location and height of the vanity. Staff during morning breakfast and evening cocktail hours was attentive, but housekeeping fell way short of expectation.

Review collected in partnership with Embassy Suites Hotels
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Thank Henry K N
Alb
Reviewed 1 week ago

Beautiful hotel! We enjoyed our stay, next time we're in town will be staying there!! Everyone was friendly. Rooms are nice and the beds were comfortable!! Right if I 10 close to restaurants and shopping centers!

Review collected in partnership with Embassy Suites Hotels
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Thank sallymS2987AP

74 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in the heart of the El Paso Business District, the El Paso Suites Hotel features a prime location and great amenities for corporate and leisure travelers alike. Our location, adjacent to I-10, offers convenient access to the International Bridges to Juarez, downtown El Paso, Fort Bliss, and popular area businesses like Raytheon and Boeing. Leisure travelers enjoy our proximity to area shopping, museums, sporting, and golf. Feel right at home during your stay in one of our spacious two-room suites featuring a sleeper sofa, mini refrigerator, coffeemaker, and microwave. Additional onsite amenities include a fitness center, business center, and indoor pool. Guests enjoy complimentary high-speed Internet access. Hotel is under renovation until Feb 2016; some amenities are subject to closure from time to time. ... more   less 

Additional Information about Embassy Suites by Hilton El Paso

Address: 6100 Gateway East, El Paso, TX 79905
Region: United States > Texas > El Paso
Price Range: RM486 - RM949 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Embassy Suites by Hilton El Paso 3*
Number of rooms: 187
Reservation Options:
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Also Known As:
Embassy Suites El Paso Hotel El Paso
El Paso Embassy Suites
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton El Paso staff and other travellers.
3 questions
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Hesperia, California
1 month ago
Albuquerque, New Mexico
3 months ago
Watertown, Wisconsin
over a year ago

See all questions (3)

Questions? Get answers from Embassy Suites by Hilton El Paso staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Select a room away from the freeway.”
 of 5 bubbles sheiksan, 22 Feb 2017 | Read review
“higher floors have a best view of towm.”
 of 5 bubbles soniae630, 13 Feb 2017 | Read review
“Do not stay near the I-10 side of the hotel, you can hear traffic sometimes at night.”
 of 5 bubbles P2771VAscotts, 17 Dec 2016 | Read review
“Ask for a room farthest from the highway! Rooms closer to the highway are very noisy!”
 of 5 bubbles travelgurl2014, 17 Nov 2016 | Read review
“rooms are nice, quiet and comfortable”
 of 5 bubbles daddymo2, 4 Oct 2016 | Read review
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