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Best Western Plus El Paso Airport Hotel & Conference Center

417 reviews
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Traveller (70)
Room & Suite (29)
Pool & Beach (2)
Overview
  • Excellent42%
  • Very good24%
  • Average12%
  • Poor12%
  • Terrible10%
Travellers talk about
“putting green”(4 reviews)
“lobby bar”(7 reviews)
“pool area”(15 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Best Western Plus El Paso Airport Hotel & Conference Center
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (417)Write a Review
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Show reviews that mention
All reviewsputting greenlobby barpool areabest westernsthe hotel staffbreakfast buffetfront desk staffwonderful stayhot tubstayed nightswould stay here againvery nice hotelnice poolexcellent customer serviceshuttle servicestaff was friendlybusiness trip
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1 - 5 of 399 reviews
Reviewed 1 week ago

We were very pleased with our 1 night stay with our Yorkie. Other hotels in the area were charging huge pet fees, so we chose this Best Western for their reasonable pet fee. The king bed was super comfy and the room was very clean....More

Thank Phyllis848
Response from Alex H, General Manager at Best Western Plus El Paso Airport Hotel & Conference CenterResponded 5 days ago

Thank you for your kind words about the Hotel and how we are pet friendly. Glad to hear you had a chance to try our restaurant. The Hotel does have a lobby bar that is open Monday through Friday for you to enjoy other than...More

Hotel's Favourite
Reviewed 18 December 2017

I have stayed at this hotel multiple times to visit my boy, my solider... This particular visit wasn't an easy one, my boy was deploying overseas and our time together was fabulous considering the situation. We checked in on Friday November 17th, huge annual party...More

Thank Penny M
Response from Alex H, General Manager at Best Western Plus El Paso Airport Hotel & Conference CenterResponded 4 weeks ago

Thank you for the kind words about me and the staff. It is always a pleasure to have you stay with us. I wish you and yours a wonderful Holiday season. Hope to see you and son back very soon. Thank your son for us...More

Reviewed 1 week ago

To make a very long story short. Arrived Christmas weekend alone with my dog, paid in advance, lady in front said there was a glitch in their system with my payment, I told them I had a dog, paid for pet fee. They gave me...More

Review collected in partnership with Best Western
Thank Veryupsetmilitaryspo
Response from Alex H, General Manager at Best Western Plus El Paso Airport Hotel & Conference CenterResponded 1 week ago

I would like to extend my deepest apologies. This is not a normal practice and the issue could have been handled in a different manner. I have taken actions to ensure that this will not happen to anyone else. I have given you credit for...More

Reviewed 2 weeks ago

This hotel is conveniently located and the exterior of the hotel is decent. The lobby is updated and very attractive - however the room we were assigned to was dark (poorly lit) and not in the least attractive - the furnishings were old and even...More

Review collected in partnership with Best Western
Thank Anna S
Response from Alex H, General Manager at Best Western Plus El Paso Airport Hotel & Conference CenterResponded 5 days ago

I'm sorry to hear that your did not enjoy the guest room that you stayed in. The Hotel does offer different location and room types that might fit your needs. I hope you can give us another try since you enjoyed our public spaces and...More

Reviewed 3 weeks ago

Best Western Plus El Paso Airport Hotel & Conference Center Good hotel in El Paso near airport area, and very close to highway Hotel had good complementary breakfast. Hotel is Old and not a new one. But it has lot of plus points. Room was...More

Thank Binu_Sudhakaran
Response from Alex H, General Manager at Best Western Plus El Paso Airport Hotel & Conference CenterResponded 5 days ago

Thank you for the kind words about your stay at our Hotel. I will make sure to share your survey with all the Hotel staff. Please come back and stay with us very soon Sincerely, Alex Herrera

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$87 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$87 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (70)
Room & Suite (29)
Pool & Beach (2)
Hotel & Grounds (50)
Family and Play Areas (8)
Bathroom (6)
Business Centre & Event Rooms (4)
Questions & Answers
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M G
22 July 2016|
AnswerShow all 2 answers
Response from txashli | Reviewed this property |
I don't know if they have security or not, didn't see any, but also didn't ask, I would assume they do and I brought all of my belongings into the hotel room with me, but I didn't have much when I went both times, just one... More
1
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Room Tips
"If you HAVE to stay here, ask for a room far from the club and lobby area."
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"Perfect and convinent location"
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"ask for a room with a view of the city!"
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"Preview your room before getting booked"
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