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La Quinta Inn El Paso West

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La Quinta Inn El Paso West
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255 Reviews from our TripAdvisor Community

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Showing 236: English reviews
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Rio Rancho, New Mexico
Reviewed 3 days ago NEW

Bathtub was filthy, it looked like it had been washed and not rinsed out and had a rusty drain plug still in place. We called for a couple of extra pillows and were told we could only have one. No problem, but after waiting an hour we made three calls but could never reach anyone at the front desk. A...

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Helpful?
Thank John F
QUINTA596, General Manager at La Quinta Inn El Paso West, responded to this review

Dear John, I’ve received your review of La Quinta El Paso - West. Looks like we dropped the ball on meeting your expectations. I appreciate your feedback; this is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation. Rest assured your comments will be shared with our team,...

Georgetown, Texas
Reviewed 2 weeks ago

We have stayed at this hotel before and have found it to be very accommodating for our needs. We are here in El Paso visiting my wife's 100 year old father and this hotel is close to his place of residence at the assisted living facility. Our main purpose is to have a place for our two small dogs and...

Review collected in partnership with La Quinta
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1Thank TXNMCSR
Colorado Springs, Colorado
Reviewed 3 weeks ago

Great stay at our go to westside hotel. As usual the staff was what sets this place apart. Had a slight problem with the ac and Mirela had it fixed immediately and left a gift in our room to apologize for the inconvenience. That wouldn't happen at the Ritz Carlton. Maria and Leanor kept our room spotless and well stocked...

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Thank MarkodelFuego
El Paso, Texas
Reviewed 3 weeks ago via mobile

We always have our out of town friends stay at La Quinta West in El Paso Tx..best staff ever...always friendly and helpful..this is the hotel when you need extras ....always accommodating... We have stayed there when word was being done on our home...great breakfast..clean..super...

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Thank A9619LAjimm
Reviewed 3 weeks ago via mobile

My husband and i were having breakfast and there was another family with 3 children that were crying. I didn't get her name, but the lady that was cleaning gave the children some snacks to stop them from crying. My husband and i were able to enjoy the rest of out breakfast. The rooms are older and can be updated,...

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Thank Connie E
Las Vegas
Reviewed 4 weeks ago

Booked my hotel through priceline and checked in about 8PM. We got two full size beds and were trying to sleep when we had a couple walk into the room as we laid in bed. I was shocked as much as they were and they quickly announced the room was mistakenly assigned and proceeded to leave. I called the front...

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Helpful?
Thank armando914
QUINTA596, General Manager at La Quinta Inn El Paso West, responded to this review

Dear Armando, Thank you for taking the time to fill out a survey. Please accept my sincerest apologies for the inconvenience that occurred during your stay. Know that your comments are being used as a training opportunity for our team. Please feel free to reach out to me should you have any questions or comments. We look forward to welcoming...

Colorado Springs
Reviewed 14 February 2017

Disappointed in this location. This La Quinta needs deep cleaning/renovation. Room was not very clean, especially the bathroom. Hair on floor and spots around sink and vanity. Not sure it had actually been cleaned from the previous guest. Deadbolt lock didn't work. Breakfast was weak and self serve area was small and congested. I won't be returning to this location.

Review collected in partnership with La Quinta
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Thank Dawn C
QUINTA596, Manager at La Quinta Inn El Paso West, responded to this review

I apologize for the condition of your room. This has been addressed with both the housekeeping and maintenance supervisors. I appreciate you bringing this to my attention. The housekeeping and security of our guests are things not taken lightly and I will do everything to prevent reoccurrences. Sincerely, Pete - GM

Dallas, Texas
Reviewed 9 February 2017 via mobile

If you're looking for a great night sleep, this is your place! Rooms are old style rooms with plenty of room. They've been updated with, as my wife said "abstract lego", very nice and clean. This place had the most comfortable bed I've slept in for quite some time. We were surprised with a ADA room but that ok. We...

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Thank Funyfyrman
Chihuahua, Mexico
Reviewed 21 December 2016

This is a great motel, I been staying here for years. The attendants are very friendly, the location is great, you have everything you need close by. The only down side, is that age is beginning to catch up to the rooms.

Review collected in partnership with La Quinta
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Thank Mario V
Las Cruces, New Mexico
Reviewed 18 December 2016

For the price, not bad. Room was kept clean. Staff at front desk was friendly. Good location-close to shopping establishments and restaurants. I will probably stay at this same location at my next business trip.

Review collected in partnership with La Quinta
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Helpful?
Thank Ericolet
Management response:

Hello! I am so glad to see you enjoyed your stay with us. We appreciate your loyalty and hope to see you again soon! Thank you, Kailey M. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn El Paso West

Address: 7550 Remcon Circle, El Paso, TX 79912-3513
Region: United States > Texas > El Paso
Price Range: RM265 - RM388 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn El Paso West 2.5*
Number of rooms: 130
Reservation Options:
TripAdvisor is proud to partner with Booking.com, LaQuinta, Travelocity and Priceline so you can book your La Quinta Inn El Paso West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Quinta Inn West Hotel El Paso
La Quinta El Paso
El Paso La Quinta
La Quinta West
Hotel Style:
#6 Best Value Hotel in El Paso
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn El Paso West staff and other travellers.
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over a year ago

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Questions? Get answers from La Quinta Inn El Paso West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There were hundreds of chirping birds on trees by the pool, also can hear freeway traffic.”
 of 5 bubbles armando914, 1 Mar 2017 | Read review
“Away from the highway side”
 of 5 bubbles BunkieFL, 13 Jan 2016 | Read review
“Find another place to stay, avoid this motel.”
 of 5 bubbles Marco901, 3 Jan 2016 | Read review
“Find another company because the others ones in El Paso stink, too.”
 of 5 bubbles Kadoremi, 21 Dec 2015 | Read review
“Choose a room away from the highway if you are disturbed by traffic noise.”
 of 5 bubbles 407stuarty, 11 Oct 2015 | Read review
5 of 5