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Holiday Inn Express El Paso - Central

203 reviews
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Traveller (66)
Room & Suite (38)
Dining (3)
Overview
  • Excellent28%
  • Very good43%
  • Average21%
  • Poor4%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Family Rooms
2.5 Star Hotel
All hotel details
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (203)Write a Review
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54
78
39
10
9
Show reviews that mention
All reviewsfront deskamtrak stationgreat complimentary breakfastquieter roomcoffee machinea free shuttle serviceheavy trafficvan driverwould stay here againlocation was perfectlight sleeperwithin walking distancegreat amenitiestop floorhot waternice poolrooms were clean
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81 - 85 of 190 reviews
Reviewed 6 January 2015

The room was clean, the place was quiet. Not sure why our group chose this place, but it was fine for one night. A bar would have helped, and the breakfast area could have benefit from real oatmeal and not the prepackaged stuff.More

Thank golem67
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 8 January 2015

Thank you for taking time to provide feedback regarding your stay with us, we are very happy you've found our hotel clean and quite and hope our staff was serviceable as well. Your comment regarding the oatmeal have been forward to the appropriate department. Thank...More

Reviewed 3 January 2015

I noticed some pretty terrible reviews, but went for it anyway, it turned out to be alright. I'll start with the good, the hotel has free parking and it feels safe enough to me. The staff was very friendly and helpful. They do have a...More

1  Thank Cort S
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 6 January 2015

Thank you for taking time to provide us with feedback regarding your stay with us, we appreciate the great comments regarding our staff, shuttle service and the cleanliness of the room. We have forward comments regarding the alarm clock and shower head to the appropriate...More

Reviewed 29 December 2014 via mobile

We picked this hotel because of its location for the sightseeing sites. We didn't realize it is located right across from a bail bond building, which tells you a lot about the safety of this area. Parking is opened, no gates, which means you are...More

2  Thank Helen L
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 31 December 2014

We are very sorry you did not have a pleasant stay with us and feel bad that you felt unsecured in our open parking lot but can assure you the area is very safe and have never experienced any problems with security. Regarding our facility,...More

Reviewed 23 December 2014

Nice hotel in great location. Staff was friendly and helpful. Beds were comfortable. Overall it was a pleasant stay. Breakfast had a lot of variety but some items weren't good. The hotel was located very close to the highway which made it easy.

2  Thank Faisal L
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 6 January 2015

Thank you so much for taking time to provide feedback regarding your stay with us. We are very happy our staff and services met your expectations and that your overall stay was pleasant. Thank you for staying with us! Maria Herrera General Manager

Reviewed 30 September 2014

Just passing through town twice, going to Austin, Texas, and back again for a wedding. I looked online for a good value hotel, close to Interstate 10, and picked this one for convenience and for the fact it was one of the few that had...More

1  Thank ImTempestofDrafn
Response from Maria H, General Manager at Holiday Inn Express El Paso - CentralResponded 6 January 2015

Thank you for taking time to share your experience with us and glad you've our location to be convenient. Your comments regarding our staff and specially Benjamin are really appreciated as our employees do work very hard at making our guests feel at home. Thank...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Breakfast included
Airport Transportation
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Children Activities (Kid / Family Friendly)
Dry Cleaning
Laundry Service
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$143 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (66)
Room & Suite (38)
Dining (3)
Pool & Beach (3)
Hotel & Grounds (31)
Bathroom (12)
Business Centre & Event Rooms (3)
Questions & Answers
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RobertBabb
1 July 2017|
Answer
Response from Jerry J | Reviewed this property |
I do not know, but would suggest you find another place to stay
0
Votes
Mike D
22 August 2016|
AnswerShow all 2 answers
Response from jeremylbarnes | Reviewed this property |
My room did.
0
Votes
TexasBailey
15 August 2016|
AnswerShow all 2 answers
Response from ahmedelzoghby | Reviewed this property |
Hello Friend, I'm afraid I don't know as I don't have pet during my stay there but I guess it will be better if you call the hotel for assistant. Cheers
0
Votes
Room Tips
"Get a room facing away from the freeway."
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"King size bedroom, top floor"
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"Pool side has vehicle travel noise."
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"Rooms have reasonable insulation against noise from the freeway, but no insulation between rooms."
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