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Candlewood Suites Newport News

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Traveller (25)
Room & Suite (23)
Pool & Beach (2)
Overview
  • Excellent56%
  • Very good28%
  • Average8%
  • Poor4%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star accommodation
All hotel details
Additional information
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Reviews (113)
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61
31
10
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5
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LanguageEnglish
61
31
10
5
5
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All reviewsfront deskseparate bedroomfull size refrigeratorfree laundrydog walking areamanager chrislong term staywashers and dryersice makerroom was clean and comfortablefitness centergas stationwould stay againlarge roombusiness centervirginia beachgrocery store
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1 - 5 of 112 reviews
Reviewed 1 week ago

This is not the sort of place you want your children to stay at when waiting to move into your new home, or when visiting the area for Bush Gardens, Colonial Williamsburg/Yorktown/Jamestown areas. The furniture seems to be broken like someone lived in the place...More

Thank Warron F
Hotel's Favourite
Reviewed 10 July 2018 via mobile

Family was in dire need of immediate accommodations. Jay Greene was especially helpful when accommodations were required past the original stay. Room was requested for one night but additional nights were needed & number of days unknown. Jay explained the policy, very customer oriented, &...More

Thank Natalie B
Reviewed 2 July 2018

Staff was very nice and accommodating (Shout out to Jay). Rooms clean and very spacious. We were only there for the weekend but had everything you would need for a longer stay. Beds were comfortable. And quiet. I love the fact that the doors self...More

Thank msrdh
Reviewed 11 January 2018

I was favorably surprised with my experience at Candlewood Suites Newport News. I was greeted as an elite member by Nick at the front desk and he provided "above-and-beyond" customer service in giving me a prompt check-in and providing directions and recommendations for dining choices....More

Thank Lee C
Response from Scott C, Director of Sales at Candlewood Suites Newport NewsResponded 20 January 2018

Dear Lee C, This is great feedback to have for our hotel staff. We truly do go above and beyond the call of duty. Give us a call the next time you plan to visit us and we will be sure to offer you an...More

Reviewed 4 December 2017

We went to open the pull out couch for our 10 year old & it was clear that at some point a guest spilled something & it was never cleaned & there was mold growing. I nearly vomited at the sight. While the front desk...More

Thank Jennifer D
Response from IHGService, Guest Relations Manager at Candlewood Suites Newport NewsResponded 18 December 2017

Hi Jennifer D, Thank you for your stay and for taking the time to share your experience with us. I was concerned to see that you were not impressed with our property particularly with our cleanliness. We always aim to provide an exceptional stay for...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$96 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
Details
Price range
US$96 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms
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Traveller (25)
Room & Suite (23)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Posting guidelines
Room Tips
"Nick is a great resource in selecting a room"
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"You can ask for a lake view."
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"Ask for a lakeview room."
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"Request a top floor and try to request a room not next to someone with a loud barking/whiney dog :-)"
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