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Crowne Plaza Dayton

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356 Reviews from our TripAdvisor Community

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Showing 352: English reviews
Salisbury, United Kingdom
Reviewed 4 weeks ago

Clean, well maintained, spacious rooms. Friendly staff and the concierge service is outstanding with a free transfer to and from the airport. There is an indoor link to the Convention Centre which is very handy. The Gym is limited. The restaurant struggled with the number of diners in the morning but the staff were very accommodating. The top floor restaurant...

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Helpful?
Thank Richie B
CPDaytonGM, Manager at Crowne Plaza Dayton, responded to this review

Dear Richie B, Thank you for your review on the Crowne Plaza Dayton. There is nothing we like more than hearing that your experience with our staff was a pleasant one! We also love our clean, well-maintained, spacious rooms. Thanks again for your positive feedback. Sincerely, Jeff Baumgardner General Manager | Crowne Plaza Dayton

The Hague, The Netherlands
Reviewed 4 November 2016

I stayed in the hotel for the convenience of being close to the conference center. Which was very convenient to be reached by a walking-bridge. The valet service was perfect and was very flexible. However the cleaning of the hotel was something that seems to be no priority of the management. The floor during breakfast was greasy and the carped...

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Helpful?
Thank JGHBos
CPDaytonGM, Manager at Crowne Plaza Dayton, responded to this review

Dear JGHBos, Thank you for your review on the Crowne Plaza Dayton. While we are very happy that you found us to be convenient, but we are sorry that we fell short in the cleanliness department. This does not at all reflect the spotless service you deserve and we hope that you give us another chance to impress you. Thanks...

Reviewed 3 November 2016

A bit dated, but the rooms are clean. The staff was top notch! Great location and close to everything. You can walk to just about everything. The bar upstairs has an awesome view and its nice just to catch a few drinks.

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Helpful?
Thank Bigbill44060
CPDaytonGM, Manager at Crowne Plaza Dayton, responded to this review

Dear Bigbill44060, Thank you for your review on the Crowne Plaza Dayton. We are happy that you found our staff to be top notch and rooms to be clean. We, too, love being a quick walk away from everything and can't wait to welcome you back again soon! Sincerely, Jeff Baumgardner General Manager | Crowne Plaza Dayton

Reviewed 31 October 2016 via mobile

The hotel is older which shows in the lobby and hallways but our room was very nice and felt modern/updated. Conveniently located and easy to get to interstate. The breakfast was average but the service was great.

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Helpful?
Thank KayMarie75
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear KayMarie75, Your review on the Crowne Plaza Dayton is much appreciated! We love that our rooms feel modern and updated as well. We look forward to serving you again soon. Sincerely, Jeff Baumgardner General Manager | Crowne Plaza Dayton

tampa, United States
Reviewed 27 October 2016 via mobile

Dot was amazing tonight. She was really attentive to my needs and was a wonderful hostess. She exceeded my expectations because of her delightful personality and costumer focus. I will definitely recommend the Crown Plaza to my colleges when they travel to this city.

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Helpful?
Thank Michael F
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear Michael F, Thank you for your review on the Crowne Plaza Dayton. We are happy that you found our staff to be helpful! We strive to give the best customer service. Thanks again for your kind comments - we look forward to hosting you again soon! Sincerely, Jeff Baumgardner General Manager | Crowne Plaza Dayton

Cleveland, Ohio
Reviewed 26 October 2016

Very friendly staff. Out of the 10 staff I ran across, only one was unpleasant. Rooms, elevators, hallways (everything but the lobby) need serious updating. Free parking with in and out privileges- just a bit of a hassle to go downstairs to validate. Restaurant was good for breakfast and dinner. My room wasn't cleaned the last day of my stay....

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Helpful?
Thank SiDu31
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear SiDu31, Thank you for your review on the Crowne Plaza Dayton. We are pleased that you found our staff to be very friendly! We are also happy that our restaurant served you well. Please come back and see us in the near future! We greatly appreciate you. Sincerely, Jeff Baumgardner General Manager | Crowne Plaza Dayton

Reviewed 18 October 2016 via mobile

The staff rocks here, my husband and I have never seen such an accommodating bunch of people. The view from our room was incredible and the room itself exceeded our expectations. We are happy to shout out Elise who helped us with our group! No complaints whatsoever. Very excellent stay

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Helpful?
Thank Kiley C
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear Kiley C, Thank you for your review on the Crowne Plaza Dayton. I'm thrilled that our staff was able to provide such wonderful experience to cap off the group festivities. I love hearing from guests about special nights that we were able to make a little more memorable. I hope we get to see you all again soon for...

Ohio
Reviewed 18 October 2016 via mobile

I stayed here recently as my best friend had a block of rooms for her wedding weekend. The wedding gal elise was helpful in making sure our group was taken care of. The amenities were great, the bed was comfortable, and our restaurant experience was top-notch. The customer service was just the icing on the cake! Next time in Dayton,...

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Helpful?
Thank AngieAngel14
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear AngieAngel14, Wow, thank you for taking the time to leave such a lovely review! I'm glad that we were able to help make your best friend's wedding weekend a little more special for you all. We all appreciate the kind words, and I hope we get the chance to host everyone again soon. It was a true delight to...

Cincinnati, Ohio
Reviewed 17 October 2016

I was a guest at the hotel from Oct. 14-16 attending my college 50th reunion. When I went to my car after checkout I found one of my tires completely flat. Being a 72 year old woman all I know about a car is how to turn it on and drive - so needless to say I panicked. I went...

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Helpful?
Thank toddmarilyn
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear toddmarilyn, Thanks for the great review! I'm elated that we were able to make your stay so enjoyable. I will pass along all of you kind words. We try to out-do expectations on every stay, and I'm thrilled we were able to get your car situation just right for your visit. Please stop by again next time you're in...

Tacoma, Washington
Reviewed 15 October 2016

I was there for an extended weekend stay for a reunion of WW2 vets that flew in B-26 Bombers. The hotel staff were absolutely great, couldn't do enough. The room was nothing to write home about, just about the same as any hotel in the category...some of the fixtures were a little worn...the bathroom door would not clear the bath...

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Helpful?
Thank CaptPJ
Mark_CPDayton, Manager at Crowne Plaza Dayton, responded to this review

Dear CaptPJ, Thank you for your big review on the Crowne Plaza Dayton. We are pleased that you have shared these details with us as they will be passed on to our managers. Thanks again. Sincerely, Bob Wilson General Manager | Crowne Plaza Dayton

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
View 162
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Cuisines: American
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Experience the vibrant energy of downtown Dayton when you stay at the luxurious Crowne Plaza. Located adjacent to the Dayton Convention Center and just minutes from the Dayton International Airport and Wright-Patterson AFB, our newly remodeled, full-service hotel offers the perfect combination of chic styling, total comfort and convenience right here in the "Birthplace of Aviation." Whether you're visiting for business or pleasure, you'll enjoy our stylish guestrooms, spacious suites and fabulous service from our welcoming staff. Stay with us and discover your perfect home away from home right here in downtown Dayton. ... more   less 

Additional Information about Crowne Plaza Dayton

Address: 33 E 5th St, Dayton, OH 45402-2485
Region: United States > Ohio > Dayton
Price Range: RM532 - RM820 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Dayton 3.5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Crowne Plaza Dayton Hotel Dayton
Dayton Crowne Plaza
Crowne Plaza Dayton Ohio
Hotel Style:
#9 Business Hotel in Dayton
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Dayton staff and other travellers.
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Ontario, Canada
over a year ago
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over a year ago
New York City, New York

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Questions? Get answers from Crowne Plaza Dayton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room...has more windows and furthest from the elevators.”
 of 5 bubbles DavidB19922014, 7 Dec 2016 | Read review
“South side overlooks the convention center”
 of 5 bubbles christophercT4030ID, 27 Nov 2016 | Read review
“The view of the top floors is very good. Get a room on the North side to prevent being woken up by the freight trains.”
 of 5 bubbles JGHBos, 4 Nov 2016 | Read review
“Nice size conference table in the suites, 9th floor requires you to insert your key card in the elevator to get you there."”
 of 5 bubbles drdana16, 5 Oct 2016 | Read review
“A+ for groups! Especially when the staff is so willing to accommodate”
 of 5 bubbles 141stewartc, 19 Sep 2016 | Read review
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