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Villas at Tree Tops and Fairway

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14/05/2017 15/05/2017
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531 Reviews from our TripAdvisor Community

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Showing 525: English reviews
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New Park, Pennsylvania
Reviewed 2 days ago NEW

This is our fourth trip to the Poconos, but our first resort-stay here at the Villas at Tree Tops. Although I would probably stay here again, I wasn't really impressed with the accommodations. Although I liked the layout of the villa we occupied, it needed a face lift. I called housekeeping the day we arrived to have them sweep and...

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Thank rmwaltermyer
Greece, New York, United States
Reviewed 6 days ago NEW

We were looking for a "close" get away and a few hour drive with two little ones wasn't a bad choice. Sometimes, pictures can paint the wrong picture, however, this resort was subpar to say the least. We exchanged our points with RCI and regret the decision if it was a place that we were going to be every minute....

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1Thank Jbrugs11
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for choosing Fernwood Resort and the Villas at Tree Tops and Fairway for your family vacation. We are continuously working on improving our resort from not only our own observations but also the valuable feedback we obtain from our guests. Our goal is to provide total guest satisfaction. I have forwarded your review to our Executive Housekeeper as...

Harrisonburg, Virginia
Reviewed 6 days ago NEW

We used our RCI Exchange and stayed in a one bedroom unit at The Villas at Tree Tops. Although the unit needed some updating, we found it to be very clean and comfortable. We reported a few minor maintenance issues and they were taken care up promptly. We reported the issues to Paul at the reception center and he was...

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1Thank Dennis B
Dushore, Pennsylvania
Reviewed 1 week ago

This place is not nice they say that they put 3 million dollars into renovation well not from what I could see the wood on the outside is falling off the sliding glass door on the ground level would not close all the way on the bottom any small animal could get in. The washer was black in side I...

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1Thank Kimberlee L
Lherman2012, Guest Relations Manager at Villas at Tree Tops and Fairway, responded to this review

First and foremost, please allow me to apologize for all of the frustrations encountered with your villa accommodations. Guest feedback, is very important to us. I have asked our Housekeeping and Maintenance Departments to try and determine the villa in which you stayed so that a complete inspection can be completed. I can assure you that their reports are extremely...

Bethlehem, Pennsylvania
Reviewed 2 weeks ago

I stayed at Villas at Fairway. I would recommend this place to someone else and I would go back as well. But more in the summer to be able to use the pools. I also did ziplining it was cool and little scary.

Review collected in partnership with Armed Forces Vacation Club
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1Thank yahairapagan85
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to review your recent stay. We are pleased you enjoyed your vacation. Our staff takes great pride in offering exceptional service, so that all of our guests can have an enjoyable vacation experience. We hope that you will take the time to come visit us again.

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 14 March 2017

my stay was great .Many things to do and also it was good for just relaxing my family had lots of fun at the nearby karlahari indoor water park.The Villas supplied everthing my family needed all we had to do was bring ourselves and food.

Review collected in partnership with Heroes Vacation Club
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1Thank A TripAdvisor Member
Elmwood Park, New Jersey
Reviewed 1 March 2017

I spent 4 days 3 nights with my family at the Villas at Tree Tops in February 2017. I got this place though my vacation ownership RSI which I am very surprised they can promote these villas. The place is old and it is in need of some serious repairs. The villa had 2 bedrooms and 2 1/2 baths which...

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4Thank Claudia L
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

I sincerely apologize that you had a less than desirable stay with us. I have spoken to our Housekeeping Management and asked that they go over the procedures with the Housekeeper and Supervisor that cleaned and inspected the villa in which you stayed prior to your arrival. Additionally, I have asked that they review with all of their staff the...

New Jersey
Reviewed 27 February 2017 via mobile

This was my families first time staying here and it will not be our last! Our accommodations were nice and spacious. It met all our needs. They are definitely in need for an update, but overall we were content with everything.

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2Thank Sandy E
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your stay. Our staff works diligently to ensure each guest enjoys every moment while with us. We are pleased we were able to succeed in making your trip to the Fernwood Resort and The Villas at Tree Tops and Fairway a great one. Guest feedback is very important to...

Hillsborough, New Jersey
Reviewed 19 February 2017 via mobile

We booked a 1-bedroom but requested a 2BR when a last minute cancellation came through. Initially, the reservation agent was reluctant to book it, but eventually gave it to us, which we appreciated. Check-in was quick and courteous despite the holiday weekend crowds. We politely rebuffed the timeshare pitch and the salespeople didn't call us during our stay. Condo was...

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4Thank Tammy L
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write a review of your recent stay. We have started an aggressive refurbishment program that will encompass all of the villas at both Tree Tops and Fairway. This plan of action will continue to be an ongoing project. I would also like to apologize for our Housekeeping Department not meeting your standards. I...

Reviewed 17 February 2017 via mobile

It was nice but we didn't get to get in no rides they closed everything thing off from us and that's the reason why we came to enjoy the rides on days like that You guys should really have more things for couples to do

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2Thank Shameika F
Lherman2012, Customer Service at Villas at Tree Tops and Fairway, responded to this review

Thank you for taking the time to write about your experience here. I was disappointed to hear of the concerns that you had made mention of. Some of our amenities do have a scheduled day that they are closed during the week. I do apologize that this was the case during your trip. I have shared your review with our...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry

Additional Information about Villas at Tree Tops and Fairway

Address: Route 209, PO Box 163, Bushkill, PA 18324
Region: United States > Pennsylvania > Pocono Mountains Region > Bushkill
Number of rooms: 350
Also Known As:
Villas At Tree Tops And Fairway Hotel Bushkill
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Questions & Answers

Here's what travellers have asked, with answers from Villas at Tree Tops and Fairway staff and other travellers.
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Questions? Get answers from Villas at Tree Tops and Fairway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at your on risk”
Kim0829, 18 Apr 2017 | Read review
“Room 3462 was updated and very private. It sat atop a hill so transferring my luggage was a bity of a problem.”
RossGreenwood, 4 Jan 2017 | Read review
“We were in 3430 and it was a great location, but not near a lot of the resort amenities.”
951joshuam, 30 Dec 2016 | Read review
“Tr y to get renovated condos.”
vad1913, 28 Dec 2016 | Read review
“ask for a villa in the tree top and not on the other side of the resort”
paznurit, 8 Dec 2016 | Read review
5 of 5