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Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown Area

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Traveller (24)
Room & Suite (23)
Dining (6)
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Overview
  • Excellent46%
  • Very good37%
  • Average9%
  • Poor5%
  • Terrible3%
Travellers talk about
“stayed here”(23 reviews)
“hear planes”(2 reviews)
“pancake machine”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Free Airport Transportation
2 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown Area
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (172)
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All reviewsstayed herehear planespancake machinefront deskroom was cleansoft pillowsan overnight stayfamily weddingshower curtainnext morningshort stayallentown arealehigh universityfitness centerincluded breakfastone night staysands casino
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11 - 15 of 169 reviews
Reviewed 26 September 2017

We stayed here over the week end of Celtics Classic. Price gouging! Carpets are gross! Need to be replaced. Third floor hall had a strong cigarette smoke odor by non smoking rooms. Pool was closed and temperature was in the 90's. Linens are worn out.More

1  Thank Larry E
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown AreaResponded 11 October 2017

Hello Larry E, We are honored that you preferred our hotel chain. I'm sorry to learn that you weren't able to use the pool and that the carpet let you down. I understand how this has impacted your experience. Please know that your feedback is...More

Reviewed 20 August 2017 via mobile

Hotel allows smoking!! We had to walk past 14 smoking rooms to get to our NO smoking room! Why not have no smoking first or better still no rooms that allow smoking! The whole hotel stinks from the smoke! Be aware if you book here!More

Thank 941scarlettohara
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown AreaResponded 18 September 2017

Hi 941scarlettohara, Thanks for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to...More

Reviewed 31 July 2017

We arrived at the hotel a little before 11pm and were already very tired. The lady at the front desk did not acknowledge my IHG Rewards Club membership status and didn't thank me for coming back. Neither of which was critical. I asked politely if...More

2  Thank nyc1234dan
Response from hielehighvalley, Director of Sales at Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown AreaResponded 1 August 2017

Dear Valued Guest, Thank you for taking the time to provide feedback about your recent stay. I sincerely apologize for your disappointing stay. Guests in a hotel should always have exceptional customer service and accommodations. Having both should always be given. We certainly missed the...More

Reviewed 14 July 2017

Front Desk Customer service "Cassandre is The best" I normally stay at competition ,however, do to unusual circumstances booked Holiday Inn last May- I was not disappointed- Great location, Great service "Outstanding young lady Cassandre- Computer problems, location of Room, Directions, Knowledge of area- Cassandre...More

Thank berk2513
Response from hielehighvalley, Director of Sales at Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown AreaResponded 17 July 2017

Dear Valued Guest, Thank you for taking the time to write about a recent stay. We appreciated the opportunity to welcome you to Bethlehem. We are very fortunate to have Cassandre as part of our team. She is always kind, sincere, respectful and professional. We...More

Reviewed 22 June 2017

We booked this hotel through booking.com to be close to the Sands Casino for a concert. When we arrived, we got an even better rate when we used our AAA membership. Our room was quiet and spacious. We did call the front desk to get...More

Thank megnelson928
Response from hielehighvalley, Director of Sales at Holiday Inn Express Hotel & Suites Bethlehem Airport - Allentown AreaResponded 26 June 2017

Dear Valued Guest, Thank you for taking the time to write about your recent stay. We sincerely appreciated the opportunity to welcome you to Bethlehem, PA. It is always our goal to exceed the expectations of our guests. We look forward to welcoming you back...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Breakfast Available
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Refrigerator in room
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$111 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Bethlehem
#9 Business Hotel in Bethlehem
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Family Hotel in Bethlehem
#9 Business Hotel in Bethlehem
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (24)
Room & Suite (23)
Dining (6)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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dtowntravler
16 July 2014|
AnswerShow all 4 answers
Response from hielehighvalley | Property representative |
We unfortunately do not provide transporation to the Sands. Our shuttle will provide complimentary transportation within a three mile radius.
0
Votes
Room Tips
"Don’t get stuck in a room next to the housekeeping closet- too noisy."
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"We were on the first floor and it was quiet. In fact, the breakfast room was pretty quiet even when mostly..."
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"Second floor room was nice and no issue with air conditioning on a very hot night"
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"If you are non smoker stay off the top floors rooms , top floors rooms are usually for smokers"
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