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BEST WESTERN Lehigh Valley Hotel & Conference Center

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BEST WESTERN Lehigh Valley Hotel & Conference Center
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760 Reviews from our TripAdvisor Community

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Showing 758: English reviews
brucedelta
Reviewed 2 days ago NEW

much better than expected for the price paid. I was clued in by a friend that they had recently renovated and the hotel exceeded expectations for the price point. It is no Gaylord, but it is 1/5th the cost.

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Helpful?
Thank brucedelta
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your feedback! I'm happy to hear that you enjoyed your stay and glad that we exceeded your expectations. We look forward to seeing you soon next time you're back in the area. Safe Travels!! Managing Direcor- Richard Sanchez

New Rochelle, New York
Reviewed 1 week ago via mobile

Stayed here for one night when visiting my boyfriend who lives in PA. Normally don't stay here because I feel it's a little pricey for what it's worth but I got a good deal this time. This time around though I liked the hotel much better. The lobby smelled great! As soon as you walk in the scent of apple...

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Helpful?
Thank WandaW0man
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thanks so much for your great review! I'm very happy to hear you enjoyed your stay and the hotel's amenities...hope to see you return soon!! Managing Director- Richard Sanchez

Augusta Ga, United States
Reviewed 1 week ago

Very clean and the staff is excellent. Many food choices near by. Motel has a coin operated washer and dryer. They are motorcycle friendly. Breakfast is the standard items. I will come back and stay here again.

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Helpful?
Thank danielcT3689HX
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for taking the time to write a review about your recent stay. I'm glad to hear you enjoyed your stay and it's great to know that the staff made in impact on your overall stay... thanks again!! Managing Director- Richard Sanchez

Northern New Jersey
Reviewed 1 week ago

Remember to bring soap shampoo and an extra blanket because you will not find them at this hotel. Room had musty smell, not all available channels work on the TV and a very noisy heating unit that has to be shut off due to the level of noise. Light bulbs were burned out and the LED numbers on the clock...

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Helpful?
Thank Roseann P
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your feedback. I'm very sorry that we did not meet your expectations. We apologize for the malfunctioning of TV and heating unit. In the future please, report any issues to the front desk, we do have wall mounted soap, conditioner, body wash dispensers and extra blankets, pillows, etc. are available upon request. We will be sure to...

Columbus, Ohio
Reviewed 1 week ago

Hotel is dated. Service and location was good. Rooms could use some updating. If you are on the second floor you will have to carry your luggage up 13 -15. steps. The hotel is great for a one or two day layover.

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Helpful?
Thank Dale H
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thanks you for taking the time to write a review about your recent stay with us. We appreciate your feedback. I understand our hotel presentation was a concern, as it is for us as well. We will take your comments under consideration as we continually work to improve our guest experience. We would love to have you back. Safe travels!...

Roseto, Pennsylvania
Reviewed 1 week ago

I had a block of 30 rooms. The staff was uneducated and had no idea what they were doing. During the booking process many of my guests were told the block was full or that the block wasn't available any more. When we made the block they had us in 15 smoking room and 15 non smoking rooms. We requested...

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Helpful?
Thank renoremaley
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your review. I'm really sorry for any inconvenience during the reservation process but unfortunately the group block does have a cut off date in which guests are supposed to make reservations before due date. I don't understand the confusion but we are 100% non-smoking hotel, we do not offer smoking rooms but I apologize for the mess...

Georgetown, United States
Reviewed 1 week ago

I'm pretty picky about hotel rooms, I prefer new and clean. I was hesitant about picking this hotel but we were on a serious budget. I couldn't believe how nice the staff was, how spacious and clean the room (and bathroom) was. If I'm back in the area I'd stay here again even if we weren't on a tight budget...

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Helpful?
Thank 886sherriy
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your review. I'm pleased to hear you enjoyed your stay and I'll let the team members know that they contributed to your overall experience. we hope to see you again soon... Managing Director- Richard Sanchez

Bethlehem, Pennsylvania
Reviewed 1 week ago

Checked in, front desk person was nice, but tired because she was called back into work. Room-had these thin tacky, gold colored things as the cover of the bed. Underneath was a very thin wool blanket that didn't even match. The other bed had a totally different blanket underneath, so there was no comfort in the bed. Bathroom- I've been...

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Helpful?
Thank F2995QQkarend
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your feedback. we are glad you chose our hotel during your stay in our area and we apologize for the problems you encountered; this is one of the areas we are very vigilant in to ensure comfort and satisfaction for our guests. I'm sorry that we were unable to meet expectations and based upon your review we're...

Sunbury, United States
Reviewed 2 weeks ago

We almost always stay at a Best Western Hotel when travelling. This is one of the nicest we have stayed at. The breakfast far exceeds the others we have stayed at. We have had good service everywhere, but this one still tops them. The location is ideal for getting on and off major highways. It is easy to locate and...

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Helpful?
Thank Jeanne M
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

Thank you for your great review. I'm happy to hear that our staff took good care of you and you found the amenities of our hotel to your liking, including our hot complemantary full buffet. Hope to see you return soon... Managing Director- Richard Sanchez

Bethlehem, Pennsylvania
Reviewed 2 weeks ago

The room is nice, clean, large, and has all of the usual appliances, including a coffee maker, microwave, refrigerator, hair dryer, and a full-sized ironing board and iron. The free breakfast was outstanding! The food was hot and fresh, and everything was absolutely delicious! They even use real silverware and dishes instead of paper plates and plastic utensils, and someone...

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Helpful?
Thank jenniferbkingston
Richard S, General Manager at BEST WESTERN Lehigh Valley Hotel & Conference Center, responded to this review

I am very happy to read the comments about your recent stay and glad that you found our hotel to your satisfaction! Hope to se you return soon...safe travels!!! Managing Director- Richard Sanchez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in historic Bethlehem, Pennsylvania, this charming full-service hotel offers modern conveniences perfect for business and leisure travelers alike. The BEST WESTERN Lehigh Valley Hotel & Conference Center is located in the heart of Pennsylvania's scenic Lehigh Valley, allowing guests easy access to popular attractions and surrounding cities, including Allentown, Easton and Philadelphia. Enjoy walking through historic Bethlehem or appreciate local art at Banana Factory®, the Allentown Art Museum or the unique SteelStacks®. There's plenty of family-friendly fun at the nearby Dorney Park and Wildwater Kingdom, the DaVinci Discovery Center and Crayola® Factory. Or, hedge your bets at Sands Casino, just five miles away. Lehigh University and several other local colleges are also only minutes away from this Bethlehem hotel.Perfect for well-executed events and stunning weddings, this property is a premier event venue in Lehigh Valley. With more than 13,000 square feet of flexible meeting space, we can accommodate events of up to 800 people. Guests traveling on business will appreciate the hotel's full business services and close proximity to corporate locations such as the Lehigh Valley Industrial Park, Lehigh Valley Hospital, Specialty Minerals, Booch Rexroth and more. For added convenience, the BEST WESTERN Lehigh Valley & Conference Center is just three miles from the Lehigh Valley International Airport. Each of the 192 spacious, well-appointed guest rooms at this pet-friendly Bethlehem hotel features a microwave, refrigerator, cable satellite television with HBO® and high-speed Internet access. Start the day off with a complimentary full breakfast and unwind in the evening with a drink at the onsite restaurant or cocktail lounge, complete with live entertainment. Other hotel amenities include the largest outdoor swimming pool in the area, an exercise facility and children's activities.Make a reservation today and save at the BEST WESTERN Lehigh Valley Hotel & Conference Center! ... more   less 

Additional Information about BEST WESTERN Lehigh Valley Hotel & Conference Center

Address: 300 Gateway Dr, (at Routes 22 & 512), Bethlehem, PA 18017-9076
Region: United States > Pennsylvania > Bethlehem
Price Range: RM328 - RM621 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Lehigh Valley Hotel & Conference Center 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Best Western Plus Lehigh Valley Hotel And Conference Center
Best Western Plus Lehigh Valley Hotel Bethlehem
Bethlehem Best Western
Best Western Bethlehem
Hotel Style:
#1 Best Value Hotel in Bethlehem
#11 Business Hotel in Bethlehem
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Lehigh Valley Hotel & Conference Center staff and other travellers.
3 questions
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Blue Bell, Pennsylvania
over a year ago
dover
over a year ago

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Questions? Get answers from BEST WESTERN Lehigh Valley Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First-floor rooms have two doors - one to the outside and one to the hallway. Second-floor rooms are quieter, but there is no elevator.”
 of 5 bubbles jenniferbkingston, 23 Nov 2016 | Read review
“Do not choose room near common exit or ice machine due to noise.”
 of 5 bubbles GCC65, 1 Nov 2016 | Read review
“Ask for rooms on the 150-198 or 250-298 side if you want quiet.”
 of 5 bubbles 543ginav, 22 Oct 2016 | Read review
“"Quiet time" begins at 10pm”
 of 5 bubbles professorrock, 18 Oct 2016 | Read review
“We stayed in room 105 which provided great access to pet exercise area.”
 of 5 bubbles Warren75, 26 Sep 2016 | Read review
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