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The serious lack of conveniences that guests of this hotel must endure is not accounted for in the high price being charged for rooms at this hotel.
The lack of air conditioning and the resulting stale smell of the rooms from a lack of ventilation...More
Thank Fred M
Response from Ronald B, General Manager at Quality InnResponded 25 September 2015
I'm very sorry you had an unsatisfactory stay with us at Quality Inn Mammoth Lakes. Most the hotels along the 203 or Main street do not have A/C and provide underground parking. This is due to the fact it gets so cold here in the...More
We spent the night here while on a motorcycle trip. The staff was very friendly when we checked in and was able to suggest a few good places to eat. The room was clean and comfortable. The "Continental Breakfast" in the morning was not gourmet,...More
Thank Gregory M
Response from Ronald B, General Manager at Quality InnResponded 18 September 2015
It was very nice to receive your review on September 15, 2015 regarding your last stay with us at Quality Inn Mammoth Ski Resort. I will be letting my staff know they are doing a great job at providing exceptional customer service.
Large Room, Clean enough. No air conditioning. Fan provided in room. Convenient Location. Hallway carpet very dirty looking. Breakfast area needs upgraded with at least fresh paint. Thought it was humorous that there was a picture of a waffle above the self serve breakfast bar,...More
Response from Ronald B, General Manager at Quality InnResponded 15 September 2015
I would like to thank you for taking the time to provide our hotel with your feedback. I do realize that our breakfast area is lacking the proper food items it should have.
I am working personally this week to bring the breakfast area up...More
The room was spacious and the bath and shower was more than expected. The breakfast was also beyond our expectations - it included hot choices beyond the usual continental fare.
The response to problems was beyond anything I have experienced recently. There was a blocked...More
Response from Ronald B, General Manager at Quality InnResponded 14 September 2015
Thank you for taking the time to tell us about your experience at our hotel. I am the new GM here and I appreciate the acknowledgement of changes being made in the area of customer satisfaction.
I do apologize for any inconveniences you may have...More
Very friendly and helpful staff. Great breakfast, loved the hash browns! Underground parking. Got the first room right off the lobby. Thought it would be noisy, but was very quiet all night. Truly enjoyed the stay. Watch out about leaving food out though, as bears...More
Thank Jonathan J
Response from Ronald B, General Manager at Quality InnResponded 13 September 2015
Thank you for your correspondence, your kind acknowledgements about our staff's service are greatly appreciated. It is always beneficial to hear from our guests and receive their valuable feedback about our hotel.
I will let all my staff know what a great job they have...More
US$87 - US$215 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Green Hotel in Mammoth Lakes
Non-Smoking Rooms ,
Number of rooms
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