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Shilo Inn Suites Mammoth Lakes

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Shilo Inn Suites Mammoth Lakes
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318 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Ventura, California, USA
Reviewed 13 January 2013

I love this place! The rooms are tidy and have every amenity you need. The place is older but well maintained and the staff is friendly. Breakfast items provided are healthy, which is perfect for a day on the slopes. I will definitely stay here again.

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Helpful?
2Thank Celita S
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear local73, Thank you so much for the kind review. I will be sure to share your great comments with the staff. We all certainly hope you had a memorable trip to Mammoth Lakes and hope to see you at the Shilo Inn again very soon! Sydney Brayton General Manager

Huntington Beach, California
Reviewed 21 October 2012

It seems like this facility was put together by handymen. Where ever we looked there were signs of shoddy workmanship and low quality materials being used. The wooden moldings around the elevator door frame were totally misaligned. The bathroom door in our room was so flimsy that somebody was able to poke hole in it. The faucet handle with the...

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Helpful?
Thank Klausmac
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Klausmac, Thank you for your candid review of our hotel. We do not want our hotel to reflect shoddy workmanship. We will address your concerns to our maintenance department. Thank you for the kind comments regarding our staff. They will be happy to know that their customer service did not go unnoticed. If you could drop a quick e-mail...

Los Angeles, California
Reviewed 9 October 2012

Went to Mammoth Lakes for the night before we ventured out in the morning to Mono Lake and Bodie. Was a very pleasant stay. A strictly non-smoking hotel. Will get fined $300 if caught smoking. Just fine with me as I don't smoke. Not a 5-star hotel but the stay was pleasant. Courteous staff. Everything seems big at Mammoth (food...

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Helpful?
Thank Sue L
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Sue L, Thank you for your comments and we do appreciate the nice things you said about the staff. We do apologize for the mix up on bed type but we are pleased it was resolved quickly. As smells come and go when dealing with a lot of people everyday, we are glad it wasn’t lingering. We try our...

San Francisco Bay Area
Reviewed 22 September 2012

Staying at the Shilo Inn on my first visit to Mammoth Lakes 12 years ago served as an important part of my initial experience and impression of Mammoth Lakes (I love the Eastern Sierras). I've leaned towards reserving a room here on some sort of comfort and reliability level while aware of the negative reviews shared. Yes, they still use...

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Helpful?
Thank Flipflops99
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Flipflops99, Thanks once again for ‘airing’ your view of Shilo Inn Mammoth Lakes. We appreciate constructive criticism and we are working hard on getting all of our rooms updated. And your comment regarding the pillows and mattress pads has been forwarded to our Purchasing department. We hope you understand the steps we are taking to make the needed improvements...

San Francisco, California
Reviewed 11 September 2012

I chose this hotel for its "deal" on Expedia, but it wasn't worth the price. It's clean, but really out of date. It feels old, cheap and worn out. Upon my arrival, they were mopping the lobby with toxic-smelling chemicals. There was a big bleach stain on the hall carpet in front of my door. I had a view of...

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Helpful?
Thank toddinparis
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear toddinparis, We at the Shilo Inn take pride in keeping our hotel clean. We are working hard to upgrade our rooms and all of the things you noted in your comments have been addressed and we appreciate your point of view. The 2nd floor, unfortunately does not have a ‘view’ because of the apartment building to the west side...

New York
Reviewed 27 August 2012

We had a room with 2 queen beds and lots of space to spread out. The rooms are quite large wtih plenty of table top space to put our bags and other paraphernalia. The decor is of the 50's built-ins, but all in decent condition. Beds were comfortable, and the room clean. We did not have a chance to use...

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Helpful?
Thank PokeyPaddler
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear PokeyPaddler, Thank you for taking the time to review the Shilo Inn in Mammoth Lakes, CA. It is nice to hear our larger rooms are appreciated by our guests. It is one of the features we are guests appreciate the most. We also thank you for acknowledging the cleanliness of the room and the convenience to all that Mammoth...

Toronto, Canada
Reviewed 22 August 2012

We stayed at this hotel as our clients picked it. In my opinion there are much better options out there for the price we paid. Pros/Cons Pros: -Big rooms -Good staff Cons: -Wifi barely reached my room for cell phones. Needs to be stronger, was okay for the laptop. -Breakfast was very basic and not appetizing at all. It made...

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Helpful?
Thank Edward M
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Edward M, Thank you for your review of the Shilo Inn Suites in Mammoth Lakes, CA. We appreciate the good review for the staff and are happy that you liked the spacious room. Since Mammoth Lakes has only one service provider for internet, we all suffer a little. We are currently updating our rooms to flatscreen tv’s (some are...

Bakersfield, California
Reviewed 21 August 2012

We have stayed at the Shilo Inn in Mammoth Lakes California several times, however this trip was way above the other times we have stayed there. The staff was very warm and made you fell like you were very important, the rooms were clean and housekeeping was spot on with everything. We had the plesure of meeting the General Manager...

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Thank Sandy D
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Sandy D, Your review was so refreshing. We are so happy that you enjoyed your stay at Shilo Inn Mammoth Lakes. It is so nice to hear that our efforts to offer great customer service and quality rooms has paid off. We are also glad to hear that our Dog Friendly rooms were clean and comfortable as well. We...

Denver, CO
Reviewed 26 July 2012

The Inn at Mammoth Lakes now has now air conditioners and new TVs in some of the rooms - be sure to ask. As time goes by, there will be more. The staff is knowledgeable about the area and there are many inexpensive places to eat near by - such as the Breakfast Club (cash only / closes at 1:00)...

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Thank CandC_V
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear CandC_V, Thank you for the great review. We enjoy hearing all the good things our guests have to say! And we appreciate your patronage. We promise to continue to “improve” as you stated. We take pride in our customer service and are glad to hear it’s working. We hope to continue to see you when you visit again at...

New Jersey
Reviewed 26 July 2012

Accommodations at the Shilo Inn were arranged by the leader of the photography workshop that I was attending. The room was large, included a wet bar area with refrigerator and microwave. The sink was outside of the bathroom and included a make-up seat and table. Also in the room was a table with two chairs, large enough for eating. The...

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Helpful?
Thank Picturetaker10
Shilo I, General Manager at Shilo Inn Suites Mammoth Lakes, responded to this review

Dear Picturetaker10, Thank you for the great review, and my I say, we enjoyed your group as well. It was a pleasure to provide you with clean and comfortable accommodations as well as exceptional customer service. I will certainly share your comments with our staff. We hope your group and many others will make Shilo Inns their #1 choice in...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
When your plans take you to the breathtaking beautiful Yuma desert, the Shilo Inn Hotel is the place to stay. After a long day of meetings, shopping, or sight-seeing, luxuriate in our immaculate spa, swim in our Olympic-size pool or work out your fatigue in our state-of-the-art fitness center, sauna or steam room. ... more   less 

Additional Information about Shilo Inn Suites Mammoth Lakes

Address: 2963 Main St, Mammoth Lakes, CA 93546-2179
Region: United States > California > Mammoth Lakes
Price Range: RM585 - RM991 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Shilo Inn Suites Mammoth Lakes 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Shilo Inn Suites Mammoth Lakes Hotel Mammoth Lakes
Shilo Inn Mammoth Lakes
Mammoth Lakes Shilo Inn
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Questions & Answers

Here's what travellers have asked, with answers from Shilo Inn Suites Mammoth Lakes staff and other travellers.
5 questions
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woodland hills
1 month ago
Coventry, United Kingdom

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Questions? Get answers from Shilo Inn Suites Mammoth Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have at least two in a room, for value.”
 of 5 bubbles wendyandmarc2016, 10 Jan 2017 | Read review
“Request for a room towards the front of the hotel, not rear next to the carpark”
 of 5 bubbles pavanjugroop, 11 Nov 2016 | Read review
“We didn't notice any street noise and it's not near the slopes so no view is expected.”
 of 5 bubbles NatParkFan, 18 Oct 2016 | Read review
“We had a top floor and it was quiet.”
 of 5 bubbles M8268RAlindak, 4 Oct 2016 | Read review
“Odd numbered rooms had view of mountains”
 of 5 bubbles DerekA55, 16 Sep 2016 | Read review
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