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Have to admit entering this grand hotel is breathtaking. But..much too $$$ for the staying. If you want luxury, this is the place. Not recommended for peeps on a budget. Although loaded with everything you wanted from a hotel, this one has it. Regular stay...More
I booked this hotel to be close to my meeting place next morning. Reaching to this hotel is hard as it is right in the heart of the city. The biggest problem I faced was the valet. My God.. it was 40 bucks for overnight....More
Response from Barbara F, Executive Guest Experience Supervisor at Philadelphia Marriott DowntownResponded 19 July 2016
Thank you for taking the time to comment regarding your recent stay at our hotel. We were sorry to hear that your visit was not up to your expectations and your disappointment in the cost of valet parking. We do charge $40 for parking which...More
I stayed here during Philadelphia Comic Con this year. It is in an excellent location. Very close to the convention center and lots of attractions. It's right across the street from Reading Terminal Market which gives you countless dining options. The check in staff was...More
This hotel has got some real problems. The hotel is located in an extremely busy place, which causes the valet parking to be a complete nightmare. The valet parking is also fifty dollars extra added to your bill. The front desk service is a bit...More
Thank Heidi E
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 12 July 2016
Thank you for taking the time to comment about your stay. We are only too sorry to hear we were not able to make a more positive impression of our hotel during your stay. Your feedback will be used in our continuing efforts to improve...More
I have never had experiences like these at a Marriott.
There was a conference during my stay and there was chaos and bedlam!! Valet parking was a mini-nightmare with one of the valets yelling at a guest who
Was trying to maneuver through the front...More
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 11 July 2016
Thank you for taking the time to comment about your stay. We were sorry to hear we were not able to make a more positive impression of our hotel during your stay; as our customer service in usually one of our strongest qualities. Your feedback...More
Response from Charboston | Reviewed this property |
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble... More
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble navigating right near to the hotel to get to the entrance of the hotel. There were lots of one way streets and a few odd intersections. Familiarity ahead of time may make it easier for you to get there.