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Philadelphia Marriott Downtown

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Overview
  • Excellent27%
  • Very good43%
  • Average20%
  • Poor6%
  • Terrible4%
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AMENITIES
Wifi
Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
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4 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (3,488)
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All reviewsconvention centeracross the streetthe reading terminal marketheadhouse towergreat locationthe concierge loungecity halllarge hotelhard rock cafevalet parkingmarket streetwithin walking distanceattending a conferenceliberty belllobby barper dayflower show
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881 - 885 of 3,277 reviews
Reviewed 9 June 2016

18th floor but not much of a view. Typical high quality Marriott room, with a frig. Great location--a 7-11 directly across the street for coffee and quick breakfast food. Restaurants also across the street. And, just steps to the Reading Terminal with all kinds of...More

Thank ELCHALJE
Reviewed 9 June 2016 via mobile

Check in is stated to be 3pm but when we arrived at 330 pm I was told the type of room I booked was no longer available. The clerk offered me a king bed plus a pull out couch for 2 adults and 3 school...More

Thank dnaugh9722
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 10 June 2016

Thank you for taking the time to comment about your stay and our great location. We are only too sorry to hear we were not able to make a more positive impression of our hotel. Your comments will be used to make improvements moving forward....More

Reviewed 8 June 2016

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Reviewed 8 June 2016

This was my 55th stay at a Marriott property this year and by far the most disappointing. I should have known things would go bad when I was checked in by a trainee with no one around training her. (for the record, I do not...More

1  Thank David P
Response from Barbara F, Executive Guest Experience Liaison at Philadelphia Marriott DowntownResponded 10 June 2016

Thank you for taking the time to comment about your stay. We are sorry to hear we were not able to make a more positive impression of our hotel during your stay; as our customer service in usually one of our strongest qualities. Your comments...More

Reviewed 8 June 2016

Stayed one night in this downtown hotel. The location in the city made it my choice but I relied on my GPS to find it using the 1201 Market Street address, only to eventually realize that the actual entrance was on another street. The parking...More

Thank Allan S
Response from Randy A, Manager at Philadelphia Marriott DowntownResponded 12 June 2016

Thank you for taking the time to comment about your stay, the hotel’s great location and the friendliness of our staff. Please accept our apologies for the incorrect directions given based on our vehicular entrance in relation to GPS coordinates. When you do return, you...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Sauna
Details
Price range
US$167 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$167 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#22 Luxury Hotel in Philadelphia
#31 Romantic Hotel in Philadelphia
#33 Business Hotel in Philadelphia
Room types
Suites, Non-Smoking Rooms
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Traveller (679)
Room & Suite (376)
Dining (29)
Pool & Beach (8)
Business Centre & Event Rooms (16)
Amenities (12)
Family and Play Areas (1)
Questions & Answers
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Colby G
15 December 2017|
AnswerShow all 12 answers
Response from theantimartha | Reviewed this property |
Yes, and they'll check your baggage after checkout as well if you want to shop or have lunch before heading home.
0
Votes
rlinsk
15 October 2017|
AnswerShow all 4 answers
Response from Gabriel002 | Reviewed this property |
1 time entry only park lot right across the street, seems like it was $30 or so for the night
1
Vote
rlinsk
15 October 2017|
AnswerShow all 7 answers
Response from Charboston | Reviewed this property |
There is valet parking at the hotel. It is probably expensive. By the way, since you are driving, you may want to go onto Google Earth ahead of time and look at the street view. When we drove there, we had some trouble... More
1
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Room Tips
"go somewhere else"
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"I would find a different hotel."
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"Check for cleanliness upon checking in room"
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"To enter, you need to go around the block, as the front entrance is actually on a little side street called..."
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