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Doubletree by Hilton Philadelphia Center City

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Doubletree by Hilton Philadelphia Center City
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3,021 Reviews from our TripAdvisor Community

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Showing 2,780: English reviews
Reviewed yesterday NEW

I have stayed at this establishment several times as I am a Hilton Honors Member and two Hilton credit cards that offer great benefits. I came back to this hotel because I had great service last time. This time however was not the same. I came in on Saturday January 14th and I came to visit Philadelphia for the night....

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Helpful?
Thank Christopher B
Newtown Square, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 12 December 2016

Great location, excellent service and a very helpful and cordial staff. My wife and I have used this hotel on at least three occasion when coming into the City to attend a show or concert. We have always been more than satisfied by the experience. It is close to the venues and to many fine restaurants as well. Their breakfast...

Review collected in partnership with DoubleTree by Hilton
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Thank Robert W
About Hotel's Favourite Review
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Robert W, We greatly appreciate your feedback and look forward to seeing you and your wife again soon. Safe travels!

SETTLE NORTH EVERETT, United States
Reviewed yesterday NEW

Great location although the room I had was a bit noisy as it faced Broad Street. Rooms were clean and fairly spacious. Staff extremely courteous. The breakfast that was included was excellent and the meeting spaces were very comfortable. The gym was adequate with ample treadmills and ellipticals. I would recommend this hotel for any business traveler.

Review collected in partnership with DoubleTree by Hilton
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Thank Michael M
philadelphia, United States
Reviewed 2 days ago NEW

Hotel needs an upgrade Staff need communication training Need to buy modern printers in the business center Felt like this hotel was "union run" as many employees walked (if they even got out of their chairs) to help Only bright spot was breakfast crew - they were good

Review collected in partnership with DoubleTree by Hilton
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Thank robertu498
Abington, Pennsylvania
Reviewed 2 days ago NEW

Had a nice stay at the Double Tree hotel in Philadelphia. I was staying here as part of a residency class at Temple University. The staff were all very helpful and pleasant. The room was a good size and very clean. This is a good location for shopping, dining, and other cultural and historic sights.

Review collected in partnership with DoubleTree by Hilton
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Thank JMH702
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

The room layout was fine, but the room was not clean upon arrival. There were crumbs on the upholstered chair and a brown liquid substance on the outside bottom of the toilet. I cleaned it up and found the rest of the room fine, but that was a real bad first impression. Enough of a bad impression, that i will...

Review collected in partnership with DoubleTree by Hilton
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Thank Robert W
LA
Reviewed 3 days ago NEW

Charges to restaurant from someone else's bill was made to my account at check-out. Ok mistake for first time, but after the receipt was emailed to me, another charge was billed (different amount) to my account again. I'll give the front desk staff the benefit of the doubt for the first mistake, but the second mistake was just careless. Secondy,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank j y
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear j y, Thank you for your comments. We appreciate the opportunity to benefit from such feedback and improve the services that we offer. In the case of the false charges, it's likely that another guest accidentally listed the wrong room number when dining with us. I'm pleased that the matter was caught and corrected for you. Your review has...

Athens, Alabama
Reviewed 4 days ago NEWvia mobile

Not my first stay at this hotel. This hotel is in the heart of the city. Many exciting places to visit and great places to eat and drink. The staff is always friendly and courteous and the rooms are great. I have never had a room here that doesn't have a great view. I look forward to my next visit....

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Thank Boydt664
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear Boydt664, We thank you for your feedback, for your loyalty, and for your recommendation. Please visit again soon, and safe travels.

Atlanta
Reviewed 5 days ago NEW

This was my third visit to the Center City Doubletree. Because I recalled the prior visits as excellent I intentionally chose this hotel again, but my stay this time was somewhat disappointing. On the positive side, the hotel has an excellent location on Broad St., near City Hall, many of Philly's concert and theater venues, and several fine restaurants. My...

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Helpful?
Thank IntrepidAtlanta
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear IntrepidAtlanta, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope...

Toms River, New Jersey
Reviewed 1 week ago

A favorite of ours for New Year's Eve. Great location and very welcoming staff along with decorations, Hats and noisemakers and a string bind make It a festive place to spend New Year's Eve. Also great vantage point to view the Mummers parade

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank papagee53
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this review

Dear papagee53, Thank you for the kind recap of your New Year's experience here with us at DoubleTree by Hilton. We hope you'll spend next year with us well! Safe travels.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Region: United States > Pennsylvania > Philadelphia
Price Range: RM536 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Expedia, Priceline, Travelocity and Jetsetter so you can book your Doubletree by Hilton Philadelphia Center City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia
Hotel Style:
#21 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Philadelphia Center City staff and other travellers.
57 questions
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Bakersfield, California
7 months ago
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1 month ago
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Questions? Get answers from Doubletree by Hilton Philadelphia Center City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor”
 of 5 bubbles christopherbT2537KV, 17 Jan 2017 | Read review
“Use the app to select your room.”
 of 5 bubbles jay1974usa, 3 Jan 2017 | Read review
“Ask for a corner room with a view”
 of 5 bubbles jerilynne, 28 Dec 2016 | Read review
“A different hotel”
 of 5 bubbles deparkerg, 27 Dec 2016 | Read review
“Using the Hilton preferred ap will allow you to electronically check in and chose your room, based on a map of the hotel.”
 of 5 bubbles NanniferB, 26 Dec 2016 | Read review
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