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This was by far THE WORST hotel I've ever been to. For starters, I was told that I could not get housekeeping when I called down to the front desk about changing my sheets and such. The girl at the front desk made me bring...More
2 Thank Chelsea L
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 12 January 2017
Your review was recently brought to our attention, and we would like to take a moment to respond. We pride ourselves on being able to provide a great hotel for a great value, so we are sorry to hear that we did not provide these...More
This is an old hotel with limited facilities and in my four days there no housekeeping! The rooms are dark and lighting limited. I would advise you spend a little more and go somewhere else like the holiday inn next door!More
1 Thank Dyearwoo
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 6 January 2017
Your review was recently brought to our attention, and we would like to take a moment to respond. The experience you described is unacceptable, and I sincerely apologize . Your comments were reviewed by the staff, and we would like to ensure your experience is...More
The young lady at the desk (both check in & check iut) was very nice and helofuk tok. But overall not a great hotel. Site said renovations had been done but it didn't seem that way. Rooms were dark and dreary. The entire hotel had...More
1 Thank Betsy D
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 10 October 2016
Thank you for providing us with details about your stay. I sincerely apologize that there were odor and maintenance issues in the room you were assigned. In response to your feedback, we are reviewing with the staff our odor remediation processes and we are also...More
Not going to get into too much details, but this hotel was a total disappointment for my family and I. We simply stayed in for a night driving by. Rooms were super dirty and smelly (yes, we had to switch rooms). The guy that registered...More
Monique at the front desk was extremely friendly and made sure all of my needs were met . She made my checkout process so easy ! Would definitely stay here again ! Hotel was clean , rooms accommodating, and staff was knowledgeable. Plus a good...More
Thank Rachel T
Response from Manager_11525, Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 12 August 2016
Thank you so much for posting a review of our property. I'm so pleased to hear that the front desk was friendly, the hotel was clean and you enjoyed your stay. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
US$93 - US$155 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay Deluxe Philadelphia-Airport Hotel Philadelphia ,