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Extended Stay America - Philadelphia - Airport - Bartram Ave.

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Traveller (21)
Room & Suite (15)
Dining (2)
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Overview
  • Excellent19%
  • Very good14%
  • Average10%
  • Poor21%
  • Terrible36%
22 Jan 2018
“Totally offended”
20 Sep 2017
“good place for extended stay”
Free Wifi
Breakfast included
Non-Smoking Rooms
Fitness centre
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (111)
There are newer reviews for Extended Stay America - Philadelphia - Airport - Bartram Ave.
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31 - 35 of 109 reviews
Reviewed 30 March 2016

This was an awful experience. From torn headboards, to smelly rooms, cigarette burns in the sheets, doors that didn't entirely close... It was a scary experience! Positives... The treadmill was awesome! After returning home, we received a phone call from management of the hotel along...More

Thank melaniesQ3767SK
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 20 April 2016

Thank you for taking the time to write a review of your stay. I sincerely apologize that your experience was not to our company’s high standards. As this hotel’s manager, I can assure you that I have shared your feedback with our entire staff to...More

Reviewed 1 March 2016

I had to get a Hotel quickly after flight cancellation at PHL. No shuttle to the Hotel, cab was $15. Front desk lady was nice. Room was not clean, beverage marks still on the table, cheap run down furniture. I would not have stayed there...More

2  Thank Christoph B
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 7 March 2016

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. Your comments were reviewed by the staff, and we will make...More

Reviewed 18 January 2016 via mobile

Very friendly and very pleased with customer relations ...rooms were very inviting and clean ..front desk was very informative about the area...I felt like I was at home ...I will return to facility in futureMore

Thank Joe C
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 25 January 2016

Thank you so much for posting a review of our property. I'm so pleased to hear that we were able to provide you with exceptional customer service and a home away from home experience! The staff and I would like to thank you again for...More

Reviewed 3 January 2016 via mobile

Great service, very nice staff, the receptionist Simerrah, was amazing. She helped me with everything I needed. Clean rooms, flat screen TV, had refrigerator, stove and microwave. The bathroom was very clean. Dog friendly which is important since I had my puppy with me. Very...More

Thank Dana L
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 6 January 2016

Thank you so much for posting a review of our property. I’m so pleased to read that we were able to accommodate your needs with our pet friendly policy. I truly appreciate your kind comments regarding our spacious rooms, fully equipped kitchens and friendly customer...More

Reviewed 19 December 2015 via mobile

My stay was great, front desk tiffany was was helpful and friendly ...my room was clean, my sleep was peaceful...thank u housekeepers me and my babe enjoyed our stay, we didn't even wanna leave... I'd recommend this hotel...it was nice and quiet, no noises, no...More

Thank Jai B
Response from Manager_11525, General Manager at Extended Stay America - Philadelphia - Airport - Bartram Ave.Responded 28 December 2015

Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our friendly staff and comfortable rooms. I’m thrilled we were able to provide...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Self-Serve Laundry
Breakfast included
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$119 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$119 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (21)
Room & Suite (15)
Dining (2)
Questions & Answers
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MrCraftbeer
28 April 2016|
Answer
Response from Paul R | Property representative |
$5.00 per day up to a 6 day ($30.00) maximum.
0
Votes
Room Tips
"Avoid this place."
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"good cable channels, poor WI-FI"
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"Go to another hotel."
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"Do not waste your money!!!"
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