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IT Sucked the service was bad couldn't flush toilet stove had only one tempture high linen was half clean housekeping was terrible had to take own linen to lobby to get clean ones staff attiutude was no good will never ever go backMore
1 Thank LISBETH H
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 13 April 2017
LISBETH, we truly regret your disappointment. We strive to provide our guests with the best facilities and service, and we are sorry to know we fell short. Your concerns about your room will be addressed to the respective teams to ensure all our suites are...More
Bring your own supplies!! Housekeeping barely cleans room every week and rarely leaves full set of clean linens (towels/washclothes). They always run out of clean towels and washcloths. The ultimate recently is that they ran out of toilet paper!! Then the staff at the front...More
Thank Shantel B
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 9 March 2017
I hope you will accept my apologies for not providing the exceptional service you should have received and for spoiling your stay with us. Our staff typically does a terrific job responding to our guests’ needs so I am sorry that did not happen in...More
From the time my boyfriend and I got there I was already disappointed.1.We had to pay $9 a day for parking,i honesty felt like that was ridiculous.I got inside the hotel from scale one to 10 i have to say it was clean about a...More
Thank Chenai M
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 24 February 2017
Thank you for staying with us and for sharing your feedback. We are sorry we did not meet your expectations in several ways. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So...More
One night was enough smells we were to be at airport by 4:30 am when we ask about the shuttle doesn't start till 5:00 am so we had to pay $15.00 to get a ride to airport then when we got back 8 days later...More
Thank J N
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 7 February 2017
Thank you for taking time to review our hotel. It is beneficial to us as well as to our future guests. We are sorry our shuttle service did not meet the hours of your needs. We will verify the information on our brand website is...More
From time of arrival i had to wait 30 min to check in do to the fact the guy was doing 3 different jobs at night which was not at front desk it got bad i had to call main number for him to show...More
2 Thank Van128
Response from 00esa, General Manager at Extended Stay America - Philadelphia - Airport - Tinicum Blvd.Responded 21 January 2017
Thank you for your candid comments. We always use guest responses to help improve our customer service and hotel. I do apologize for the inconveniences you encountered and we do hope that you will come see us again.
US$82 - US$135 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Also Known As
Extended Stay America Philadelphia - Airport Hotel Philadelphia ,