We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sheraton Philadelphia University City Hotel

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sheraton Philadelphia University City Hotel
Sheraton Philadelphia University City Hotel
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,198 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Philadelphia University City Hotel
See the most recent reviews
Showing 1,165: English reviews
Philadelphia, Pennsylvania
Reviewed 13 June 2016

We recently held a conference at the Sheraton and couldn't have asked for better service. Attendance was larger than expected and the staff handled the increase with ease. Special thanks to Lauren and Kamara for helping with the room logistics and a HUGE thanks to Marta and her staff, Ricky, Margaret, Teresa, Mark, Danny, James, and Michael, as well as...

 Report
Helpful?
Thank K4525KFjessicab
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Jessica. Thank you so much for recognizing the members of our team that helped make you event a big success! Flexibility is key in handling large meetings and our group understands what it takes to adjust on the fly. We hope to welcome you and your group again soon. Best regards Joe Kelly General Manager

A TripAdvisor Member
1 review
Reviewed 12 June 2016 via mobile

Great place to stay on campus. Best location, great service, nice rooms- no need to look any further. Perfect place to stay for Parent's weekend at University of Pennsylvania ( when your kid only wants to hang with you at certain times). Great parking as well.

 Report
Helpful?
Thank A TripAdvisor Member
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Thanks for your GREAT review. Our proximity to campus is a big factor for guests visiting PENN and Drexel. We hope to see you again later this year. All the best Joe Kelly General Manager

Louisville, Kentucky
Reviewed 12 June 2016

Much better than the Westin, the parking pay is reasonable. Being able to have our pets is nice. The front desk people are always friendly. The wait staff are also very nice .The only thing is would be to have an inside the hotel maybe by the pool area is a grassy area for your dogs to walk.

Review collected in partnership with this hotel
 Report
Helpful?
Thank maryrobinheidenreich
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Robin. Thanks for your 5 POINT REVIEW! Next time you visit you will find a nice grassy area just behind our parking garage where our guests walk their dogs and get to mingle with other dogs from the neighborhood. Thanks for your kind words about our front desk team and wait staff. We hope you can return very soon....

New York City, New York
Reviewed 11 June 2016

Rooms are a bit tired but comfy. The the the hotel could use a face lift... However the service in this hotel is luxury 5 star Ritz Carlton type service. The people are amazing. I've stayed there three years in row for 10 nights. They are wonderful

Review collected in partnership with this hotel
 Report
Helpful?
Thank NycMaxi
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Maxi, Thanks so much for your sterling review of our team. We appreciate the kind words of recognition for all our folks who work to deliver great service. Later this year the hotel will undergo a substantial renovation of the lobby and public areas, meeting space and our Sheraton Club Lounge. We hope you will return next June and...

Philadelphia, Pennsylvania
Reviewed 9 June 2016

We planned an banquet dinner for more than 200 attendees with very specific dietary restrictions and they were very accommodating. Marta worked with me to plan each detail and the event staff, Ricky, Teresa, Margaret, and Mark made sure the event ran smoothly on the day of the event. They were such a pleasure to work with. I'd definitely come...

 Report
Helpful?
Thank Maria-Penn
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello Marie, We appreciate the opportunity to host your banquet event and we thank you for recognizing the efforts from all of our banquet team. We will look forward to welcoming you back very soon. Best regards Joe Kelly General Manager

Elmwood Park, New Jersey
Reviewed 8 June 2016

Staying in Philadelphia for Memorial Day weekend required a lot of research to find the best hotel with the most reasonable prices and convenient location in relation to the city’s most popular attractions. After learning that the majority of Philly hotels require a separate parking fee that is not included with your hotel accommodations, I found this Sheraton location to...

 Report
Helpful?
1Thank Marlana D
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Marlana. We are so glad you could enjoy the fun of Philadelphia for Memorial Day weekend. This was the busiest Memorial Day on record for Philadelphia hotels so we are glad we could accommodate you. You will be glad to know that the issue with the elevator has been corrected and it will run more quickly and smoothly. We...

Annapolis, Maryland
Reviewed 7 June 2016

This turned out to be a great trip! We were upgraded to a suite which was nice. The a/c in the bed room wasn't 100% so I had to open the door from the other room and that helped. The parking garage is very tight to drive through and the garage elevators are separate from the hotel elevators. So it...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Mikey I
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Mikey. Thanks for staying with us and sharing your comments. Guests do comment on the different elevators that serve the garage and the hotel rooms. This is a design decision for security purposes mostly. We are so glad you got a friendly welcome from our front desk team and that you enjoyed the accommodations. Please come see us again...

Franklin, Massachusetts
Reviewed 7 June 2016

Great location. We were visiting out daughter at Drexel. Only place we have stayed in the past 5 years (started the year she was looking at colleges) and what makes it even better is the parking garage underneath the hotel.

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Melissa B
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Dear Melissa, First of all, welcome back and thank you for your loyalty to Sheraton. We are so glad you enjoy the hotel when you are visiting the Drexel campus nearby. See you again soon. Best Wishes Joe Kelly General Manager

Seattle, Washington
Reviewed 7 June 2016

Was at a conference at the University of Pennsylvania and stayed at this hotel. Not only was the room comfortable, the bathroom up to date with nice goodies to use, but the staff was very accommodating We really enjoyed our stay. After I took my flight out, I realized that the weather had been so wonderful that I forgot my...

 Report
Helpful?
1Thank true074
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hello True. The words "Perfect Service" are music to our ears! Thanks for sharing your kind words. We hope you will return and stay with us on your next visit to Philadelphia. Bye for now. Joe Kelly General Manager

Douglassville, PA
Reviewed 6 June 2016

Even though it's only an hour drive to Philly, we booked this hotel for the LAX championships held over Memorial Day weekend. The price was very reasonable. I thought the 2 double bed room was very comfortable. We had 6 (2 adults, 2 13 year old the size of adults, and 2 small children! Nice size bathroom as well. It...

 Report
Helpful?
Thank marzzie1973
JKelly2015, General Manager at Sheraton Philadelphia University City Hotel, responded to this review

Hi Marzzie, Sorry to hear you had a sick child during your stay but we are so glad that you could otherwise enjoy your stay. The hotel is a great option for people heading to Lincoln Financial Field or Citizens Park. We hope to welcome you for another Philadelphia weekend very soon. Thank you Joe Kelly General Manager

317 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (141)
Viewed
Room/Suite (39)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (4)
Viewed
Bathroom (13)
Viewed
View from Room (7)
Viewed
Hotel & Grounds (12)
Viewed
Pool/Beach Area (2)
Viewed
3:23
Videos (2)
Viewed
Other (53)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (150)
Viewed
Amenities (12)
Viewed
Club King Room (26)
Viewed
Club Two Double Room (35)
Viewed
Junior King Suite with Sofa Bed (42)
Viewed
Dining (11)
Viewed
The Hotel (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Hotel & Grounds (3)
Viewed
Pool/Beach Area (5)
Viewed
Room/Suite (5)
Viewed
Dining (1)
Viewed
Business Centre/Function Rooms (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
University City
Hilton Inn at Penn
Hilton Inn at Penn
#5 of 85 in Philadelphia
1,275 reviews
The Windsor Suites
#6 of 85 in Philadelphia
1,239 reviews
University City
Homewood Suites University City
Homewood Suites University City
#25 of 85 in Philadelphia
584 reviews
Show Prices
Show Prices
Show Prices
Loews Philadelphia Hotel
#8 of 85 in Philadelphia
4,348 reviews
The Rittenhouse Hotel
#1 of 85 in Philadelphia
749 reviews
City Center West
Kimpton Hotel Palomar Philadelphia
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 

Additional Information about Sheraton Philadelphia University City Hotel

Address: 3549 Chestnut Street, Philadelphia, PA 19104
Region: United States > Pennsylvania > Philadelphia > University City
Price Range: RM763 - RM1,722 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Expedia, HotelsforEveryone, Booking.com, Hotels.com and Travelocity so you can book your Sheraton Philadelphia University City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Philadelphia University City Hotel staff and other travellers.
16 questions
Ask a question
Washington DC, District of Columbia
8 months ago
Indiana
Greenfield, Indiana
over a year ago

See all questions (16)

Questions? Get answers from Sheraton Philadelphia University City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book ahead if you really want this one”
 of 5 bubbles wwtraveler2010, 11 Feb 2017 | Read review
“Club level has the best perks, great city view and complimentary breakfast/hors D'oeuvres in club lounge.”
 of 5 bubbles mzhooper, 28 Jan 2017 | Read review
“19th floor”
 of 5 bubbles yzhang2, 19 Jan 2017 | Read review
“Room was 60 degrees when we checked in - maybe turn up the thermostat a little for a more pleasant arrival.”
 of 5 bubbles CindyToys, 10 Jan 2017 | Read review
“All rooms are great. Checkout the Club Lounge”
 of 5 bubbles QuranKwame, 7 Dec 2016 | Read review
5 of 5