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We arrived in windy and cold conditions. Our room was great clean, and great view of the city. Location was perfect close to restaurants, the Reading Market and many more historical sites. The food at the hotel was very good and not need to go...More
Room on fourth floor would not heat to a comfortable level.Heating unit came on and off all night at frequent intervals. Parking a disaster, just like getting around downtown Philadelphia. Several people charged for valet parking when they didn't use it. Be sure and check...More
Date of stay: February 2019
Thank John K
Response from MarshaRay, General Manager at Philadelphia 201 HotelResponded 5 days ago
Thank you for sharing your feedback; it is disappointing to see that the heating was inconsistent and will inspect all units to ensure guests enjoy a calm, comfortable nights sleep.
The first impression of this hotel gives one the feeling that their room should be spectacular. Just the opposite. Staying in a King room on the Club level I would expect a very nice room. Cleanliness just isn't there. The floor looked like it had...More
Date of stay: February 2019
Response from MarshaRay, General Manager at Philadelphia 201 HotelResponded 6 days ago
Thank you for sharing your experience and the impression we created. We genuinely are focused on bringing forward a wonderful experience for our guests and will take your feedback to our team in an effort to learn and improve.
i stayed there the 2/2-2/3 the rooms were great clean and up to date
staff was accommodating mainly 3-11 there was a young Filipino women there who helped me out a lot with very unique tattoos and let me use her device because the computers...More
I had to attend a wedding in December and decided to stay at the Philadelphia 201 for a single evening. I arrived at 12:30pm and tried to check-in early and was told that I could not until at least 3:00pm. They took my phone number...More
Date of stay: December 2018
Response from MarshaRay, General Manager at Philadelphia 201 HotelResponded 2 weeks ago
Thank you for your feedback; hearing that we failed to communicate and work with you is very disappointing and certainly will be a point of training and focus.
A superb travel experience awaits at Philadelphia 201 Hotel, a Marriott hotel. Ideally situated in Center City, Philadelphia, Pennsylvania and located within walking distance of most of Philadelphia's top …Moreattractions and historic sites, including the Franklin Institution and the Pennsylvania Convention Center, the hotel features the perfect location for seeing all that the city has to offer. Recently redesigned, the hotel features upgrades to our indoor pool, meeting spaces and our state-of-the-art fitness center. Philadelphia 201 Hotel offers comfortable, spacious accommodations and several delicious on-site dining options. Whether it's for work or play - or perhaps a bit of both - the Philadelphia 201 Hotel team looks forward to welcoming you. Less
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