We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
This is what happens when you run a hotel like a factory. Good beds in clean rooms and a very well equiped gym that I really appreciated. The hallways are dirty though, as are the elevators and especially the swimming pool area. There are probably...More
I have found myself going back to the Sheraton as my go to , mainly because it's easy to drive to from Central Bucks County and houses large convention meetings on the 2nd floor.
The hotel is easy access from major roads and highways. Close...More
Thank C S
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 July 2017
Dear C S,
Thank you so much for your wonderful review of our hotel here on Tripadvisor. Our staff will be thrilled to hear you enjoyed their service as they aim to go above and beyond every day. We are glad to hear you enjoyed...More
Beautiful hotel, great location, right in the heart of the city, and highly professional employees. Overwhelmingly positive experience. Special thank you to Mary Mastrobuoni, the hotel's concierge. She has made everything possible to make our trip as pleasant and interesting as possible, by offering suggestions...More
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded yesterday
Thank you for the wonderful feedback and generous review. We are very pleased you enjoyed your visit and greatly appreciate that you celebrated our wonderful staff, especially Mary, who works tirelessly to ensure travel is wonderful for each guest that walks through our door....More
- Excellent location and to be honest
- Rooms are spacious
- Hotel is dated, needs remodelling;
- Rooms can be noisy;
- Housekeeping can sometime forget to place amenities in the room for the next day;
- No minibar...More
Thank Paulo G
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 days ago
I am disapoited to see we missed delivering a flawless visit, we will learn from your feedback and improve so that all gusts enjoy a comfortable, worry-free visit.
Be advised; each time you use a hotel service (room charges, room service, parking, etc.), they send a hold to your card for the actual charges, PLUS an additional 30% (or more) 'for incidentals'. This is the only hotel that puts a hold on my...More
Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 3 days ago
Thank you for your feedback, we do encourage guests to use a credit card when checking in to a hotel; most often banks apply long holds on authorizations placed on Debit cards. We apologize for not better communicating this through your arrival.
US$70 - US$356 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Priceline, Travelocity, TripOnline SA, Cancelon, Hotwire, HotelsforEveryone, getaroom.com, HotelQuickly and Agoda so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.