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28/01/2018 29/01/2018
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    Sheraton Philadelphia Downtown Hotel

    201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
    (215) 448-2000
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    28/01/2018 29/01/2018
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     9 people are viewing this hotel
    US$145
    US$129
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    Traveller (616)
    Room & Suite (265)
    Dining (21)
    Overview
    • Excellent23%
    • Very good33%
    • Average23%
    • Poor12%
    • Terrible9%
    Travellers talk about
    “mary mastrobuoni” (152 reviews)
    “the club lounge” (75 reviews)
    “concierge desk” (60 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Philadelphia Downtown Hotel
    Special Offer: Breakfast for 2 Included
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    Rooms
    28 Jan29 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,735)
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    1 - 5 of 2,523 reviews

    Reviewed 4 days ago

    The hotel is situated near downtown, and is a decent walk from many of the sights of Philadelphia. Entering the hotel, you are struck by the architecture of the lobby – high ceilings with staircases and escalators floating up to higher floors. There is a...More

    Thank LRF131
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 days ago

    LRF131: Thank you for your wonderfully detailed and complimentary feedback. You are absolutely correct that our greatest asset is our wonderful team or Associates. We will continue to hire, train and inspire our team to ensure quick and wonderful service all the way around. Thank...More

    Hotel's Favourite
    Reviewed 2 November 2017

    This hotel was just what we needed, a well-deserved break from a busy year. I really can't say enough good things about this hotel. But I'll try! 1. The staff bent over backwards to be helpful and friendly. This goes from the valet, who told...More

    2  Thank wnt365
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 4 November 2017

    wnt365: It is wonderful to see that you had a great visit to Philadelphia and certainly a pleasure to have hosted you. Thank you for the wonderful feedback, we will be sure to celebrate with our team the joy we brought forward. Marsha

    Reviewed 4 days ago

    At less than $100 a night, it seemed like a good deal. But the neighbors screaming and slamming doors at 3:30 in the morning was no deal. And the elevators just around the corner from the room didn't help. It is a 2 star hotel...More

    Thank pfairban
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 days ago

    pfairban: Thank you for your fair feedback, it is disappointing that you were disturbed throughout your stay. Our team works to try manage the needs of all guests and will continue to work diligently to improve this aspect. Marsha

    Reviewed 1 week ago

    The Hotel is really central to everything and the concierges Mary and John so helpful, really great people. You can find anything you need. I cant really fault the facilities and with the SPG it offers everything for me. I would like to say that...More

    Thank hdann2017
    Reviewed 1 week ago

    Very disappointing. Of a good hotel it has only the name. Five days: no room service one day (because of bad weather, they say). The remaining four no replacement for the shampoo and the shower gel. Complimentary water two days out of five. Cold shower...More

    Thank Giovanni C
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 1 week ago

    Giovanni C: Thank you for sharing your feedback, we aim to deliver a consistently wonderful experience and are disappointed that we failed to ensure a proper and smooth experience throughout your visit. Marsha

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$118 - US$279 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 757
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Agoda, Booking.com, Priceline, getaroom.com, HotelsforEveryone, Hotwire, Cancelon, TripOnline SA and HotelsClick so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Sheraton Philadelphia City Center Hotel ,
    • Sheraton Hotel Philadelphia ,
    • Sheraton City Center Hotel ,
    • Philadelphia Sheraton
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    Traveller (616)
    Room & Suite (265)
    Dining (21)
    Pool & Beach (3)
    Hotel & Grounds (291)
    Bathroom (49)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    mslooker
    12 January 2018|
    AnswerShow all 3 answers
    Response from interlskygoddess51 | Reviewed this property |
    The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
    1
    Vote
    Quokkar
    2 January 2018|
    AnswerShow all 4 answers
    Response from interlskygoddess51 | Reviewed this property |
    I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
    1
    Vote
    Quokkar
    2 January 2018|
    AnswerShow all 2 answers
    Response from Susan G | Reviewed this property |
    It is about a 1/2 mile to walk to the Convention Center from the Sheraton. There are several SEPTA stations nearby; the one closest to,the Sheraton is called Sububan Station. This is a pretty safe place to walk. Lots of... More
    1
    Vote
    Room Tips
    "Rooms on higher floors as they have been upgraded and have less A/C unit noise"
    Read review
    "24th Floor had been updated!"
    Read review
    "If you want a "good room" don't come to this hotel."
    Read review
    "I highly recommend to get a room facing the Museum."
    Read review
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