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03/12/2017 04/12/2017
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    Sheraton Philadelphia Downtown Hotel

    201 N 17th St, 17th & Race Streets, Philadelphia, PA 19103-1201
    (215) 448-2000
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    03/12/2017 04/12/2017
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    US$144
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    Traveller (605)
    Room & Suite (251)
    Dining (20)
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    Overview
    • Excellent23%
    • Very good34%
    • Average23%
    • Poor12%
    • Terrible8%
    Travellers talk about
    “mary mastrobuoni” (148 reviews)
    “the club lounge” (75 reviews)
    “concierge desk” (59 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Philadelphia Downtown Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (2,698)
    There are newer reviews for Sheraton Philadelphia Downtown Hotel
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    11 - 15 of 2,489 reviews

    Reviewed 1 week ago via mobile

    In a word, disappointing sums ups my entire experience at this hotel. Dated rooms, dirty elevators, below average food and mediocre service. Frankly I am being generous with 3 stars and I would not recommend this hotel unless you get a great deal

    1  Thank blally
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 1 week ago

    blally: Thank you for the feedback, we certainly aim to deliver a wonderful experience and are disappointed you did not find our hotel clean and fresh. We will put fresh energy into ensuring we look and feel great for every guest. Marsha

    Reviewed 1 week ago via mobile

    We got a very good price for a Sheraton, so we booked here. The reception hall is huge, there's a Starbucks and the restaurant where you can eat breakfast (expensive, but it's a buffet). The room was nice, spacious and clean. On the tenth floor....More

    Thank verotrip
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 1 week ago

    verotrip: Its wonderful to see you had a nice visit to our hotel and had a chance to enjoy our meeting space. We look forward to hosting you in the future and continuing our wonderful service. Marsha

    Reviewed 2 weeks ago

    A decent stay in the middle of Philadelphia. Price was reasonable for a weekend downtown. All staffers were very accommodating, with housekeeping even calling to check if I wanted service. Made-to-order breakfast buffet looked appealing, though I didn't have a chance to try it. Room...More

    Thank Louis B
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 1 week ago

    Louis B: Thank you for your thoughtful feedback. We look forward to hosting you in the future and ensuring you enjoy a fresh experience. Marsha

    Reviewed 2 weeks ago

    This hotel was just what we needed, a well-deserved break from a busy year. I really can't say enough good things about this hotel. But I'll try! 1. The staff bent over backwards to be helpful and friendly. This goes from the valet, who told...More

    1  Thank wnt365
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 weeks ago

    wnt365: It is wonderful to see that you had a great visit to Philadelphia and certainly a pleasure to have hosted you. Thank you for the wonderful feedback, we will be sure to celebrate with our team the joy we brought forward. Marsha

    Reviewed 2 weeks ago via mobile

    It’s clear the parent corporation hasn’t kept up with this property or sent inspectors to assure standard Sheraton quality in quite some time. The staff was good, room was quiet, and location is fine; not a great deal of nearby infrastructure but within a 10...More

    Thank skmulter
    Response from MarshaRay, General Manager at Sheraton Philadelphia Downtown HotelResponded 2 weeks ago

    skmulter: Thank you for your feedback, we are working closely with our Marriott team to ensure a fresh and welcoming feeling is experienced by each guest. Marsha

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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$119 - US$294 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 757
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com, Travelocity, Starwood, Expedia, Splitty, Hotwire, getaroom.com, TripOnline SA and Cancelon so you can book your Sheraton Philadelphia Downtown Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Pennsylvania >
    • Philadelphia
    • Also Known As
    • Sheraton Philadelphia City Center Hotel ,
    • Sheraton Hotel Philadelphia ,
    • Sheraton City Center Hotel ,
    • Philadelphia Sheraton
    Add Photo Photos
    Traveller (605)
    Room & Suite (251)
    Dining (20)
    Pool & Beach (3)
    Hotel & Grounds (293)
    Bathroom (49)
    Business Centre & Event Rooms (7)
    Family and Play Areas (2)
    Nearby
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    .66 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    The Franklin Institute
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    Ask a question
    Questions & Answers
    Matias F
    1 October 2017|
    Answer
    Response from safariethiopia | Reviewed this property |
    I am sorry that I am not sure about that and you better the hotel direct. Good luck!!
    -1
    Votes
    tdugan123
    30 June 2017|
    AnswerShow all 2 answers
    Response from Thomas E | Reviewed this property |
    18
    0
    Votes
    3boaters
    27 February 2017|
    AnswerShow all 6 answers
    Response from Tom R | Reviewed this property |
    It's about a 15 min ride from the subway near City Hall
    0
    Votes
    Room Tips
    "Ask for one with a city view vs the view of the giant apartment building being constructed."
    Read review
    "Ask for a room on the higher floors with a view of the city"
    Read review
    "Floors 10 or above the better city views however longer wait time at the Elevators"
    Read review
    "There are special perks for SPG members!"
    Read review
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