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Sheraton Philadelphia Downtown Hotel

2,764 reviews
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Traveller (618)
Room & Suite (314)
Dining (22)
Overview
  • Excellent23%
  • Very good33%
  • Average23%
  • Poor12%
  • Terrible9%
Travellers talk about
“mary mastrobuoni”(154 reviews)
“the club lounge”(76 reviews)
“concierge desk”(60 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.5 Star Hotel
All hotel details
Offers from Sheraton Philadelphia Downtown Hotel
Special Offer: Breakfast for 2 Included
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,764)Write a Review
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961 - 965 of 2,549 reviews
Reviewed 29 April 2015 via mobile

I stayed here on business for one night. I am an SPG member and I used 10,000 star points for my stay. Mousabb (spelling) checked me in. He was very professional and he made me feel welcome. Check in was fast yet memorable. I was...More

Thank BeachBoy82
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 1 May 2015

Dear BeachBoy82, Thank you for your great review of the Sheraton Philadelphia Downtown Hotel! We are delighted you took the time to point out the individual team members who made your stay more memorable. We look forward to continuing to being your home away from...More

Reviewed 27 April 2015

Our non-profit organization facilitated a major dinner at the Sheraton, in its Horizon Rooftop Ballroom. We have had three events like this there so far. Everything was great, and ran smoothly. I can say that with each time we've had an event there, the food...More

Thank Eric D
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 1 May 2015

Dear Eric D, Thank you for your wonderful review of the Sheraton Philadelphia Downtown Hotel! We are always thrilled when an experienced traveler such as yourself leaves us such reassuring feedback. We hope to see you back in Philadelphia again soon! Safe travels, Jennifer Tang...More

Reviewed 27 April 2015 via mobile

There is no cozy place in the lobby- air blasts in from the doorways outside. I got a renovated room but the one chair in the room was basically in the way of the window and curtains. Comfy bed was good. But could hear neighbors...More

Thank Barb W
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 1 May 2015

Dear Barb W ,. Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations. Many of the issues mentioned are certainly manageable on our end, and we look forward to using your feedback to address any...More

Reviewed 25 April 2015 via mobile

Another bland old Shrtston. This one is typical Sheraton. Comfortable enough I suppose, but blah blah blah ! The lobby is blah, the elevator is blah. the carpet is blah. the tile is blah... A safe serviceable choice with no flair or style. But like...More

Thank roadwarriorla
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 1 May 2015

Dear roadwarriorla, Thank you for your review of our hotel. Thank you for your review of our hotel. We are disappointed that you didn't enjoy your experience more. Your feedback is appreciated, as it is a value tool for improvement. We hope we have another...More

Reviewed 22 April 2015

The hotel is reasonably priced in an ok location (3 blocks to convention center, but need to walk 4 blocks in a different direction to get to decent restaurants). The lobby area is in decent shape but the rooms are a bit dated. This place...More

Thank lostinatlanta
Response from Jennifer T, Manager at Sheraton Philadelphia Downtown HotelResponded 24 April 2015

Dear lostinatlanta, Thank you for your review on our hotel. Please accept our most sincere apologies for not meeting your expectations. Many of the situations mentioned are certainly not to our standards and we look forward to using your feedback to address them. We hope...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$116 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$116 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (618)
Room & Suite (314)
Dining (22)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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LaurTay
24 January 2018|
AnswerShow all 5 answers
Response from Michael R | Reviewed this property |
I think that the price of Parking is $40 per day, but it includes unlimited in-and-out privileges. This is great if you are planning to go to events both in and outside of Center City.
0
Votes
mslooker
12 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
The hotel was very clean and in the afternoon they have soft pretzels in the lobby... there is an Avis in the hotel and also at Penn Station if necessary.
1
Vote
Quokkar
2 January 2018|
AnswerShow all 4 answers
Response from interlskygoddess51 | Reviewed this property |
I walked over to the Reading Terminal Market right across from the Convention Center ... maybe 5 blocks .. not far at all ... I went in the middle of the day and I felt very safe .. Uber is great too!!!
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Room Tips
"I spent little time in my room, so I don't know what my view was, but from the 20th floor, I'm sure..."
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"We had a room on the 17th floor, away from traffic noise. It had a nice view of the city."
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"Lower rooms have better access to Public Wifi"
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"rooms away from elevator"
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